Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Extra side, desert, take-home dressing, etc. Pizza chains still getting orders via phone 70 percent of the time. Everything now just takes a little extra effort but it’s all mostly doable.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. SEO is when you optimize online content so that your brand is easier to find when Google crawls the internet for results.

SEO 474

SEO Social Media Website Management Online Ordering 474

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Registering on GMB is free and taking the time to do this pays off for restaurants by allowing Google to recommend an eatery to people searching for dining options in the area.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

ChowNow

MARCH 3, 2021

Restaurant mobile apps are having a moment. Online ordering has steadily increased over the years, and the COVID-19 pandemic has accelerated adoption of digital tools and online ordering. . At ChowNow, we’ve long touted the effect of mobile apps on customer retention and loyalty.

Mobile Ordering 195

Mobile Ordering Ordering Online Ordering Download 195

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Website Management 397

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To receive funds, the applicants must complete their grant requests online. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

ChowNow

FEBRUARY 19, 2019

On the surface, third-party marketplace online ordering platforms like Postmates, Grubhub, and Uber Eats may seem like a smart choice for your restaurant. After all, it pays to have online ordering , and these services can offer you a large audience of new customers. That, though, might cost 30% of each order instead.

Online Ordering 284

Online Ordering Mobile Ordering Food Order Customer Service 284

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Responding to online reviews.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Customer Experience 146

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. We will build on our momentum and do our part to take care of the world around us because it matters to us, our franchisees, our guests, and our communities.”

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MARCH 10, 2021

The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success. If you want to open a restaurant , or if you're going to take a fresh look at where you are in your journey as a restaurateur, you must develop a business plan.

Management 370

Management Management Small Business Email Marketing 370

ChowNow

JANUARY 6, 2022

In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Protect your brand with a mobile app. .

2022 195

2022 Mobile Ordering Online Ordering Download 195

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 93% of consumers look at online reviews for restaurants. BrightLocal ) .

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Why GreCo Opened Their Doors With Online Ordering. Get an app.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

POS 117

POS Blog Mobile Ordering Front of House 117

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

7 Shifts

OCTOBER 17, 2019

In the modern marketing landscape, it’s difficult to stay in business without an online presence. Now, more than ever, diners are discovering restaurants online rather than through other means. In fact, 45% of diners check a restaurant’s online presence before deciding where to eat. Not convinced? Publish your site!

Demo 240

Demo Website Management Online Ordering SEO 240

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Online Ordering Mobile Ordering 187

Focus POS

DECEMBER 8, 2021

It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock. On the flip side, knowing what items are languishing on the shelves tells the manager to order less next time, so they aren’t stocking food they can’t sell. Adapt and Succeed.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Restaurant Engine

MARCH 26, 2025

How can your restaurant stand out in the middle of so much digital noise? When people search for food options, they are usually planning to eat out right away. This may mean dining in at your restaurant or ordering for pick-up or take-out. Utilizing those three things helps you stand out in mobile and voice search.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Here are a few tips for restaurant owners : .

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

ChowNow

APRIL 16, 2021

To reach new customers, it’s important to have a strong online presence. It also means appearing prominently on the websites your customers use when deciding where to dine or order from. . In fact, 89% of dining research is done by mobile before visiting a restaurant. It’s a simple concept.

Online Ordering 195

Online Ordering Mobile Ordering Dine-in Food Order 195

EATER

MAY 5, 2021

What you won’t see, however, are selfies with princesses, masked-up hugs with Pixar characters, or sparklers coming out of Mickey Mouse’s mitts. You’ll need it, and better to do it now than while standing in the sun as your kids are begging you to mobile order a Dole Whip.). Mobile ordering has been expanded at all parks.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Focus POS

FEBRUARY 10, 2022

There’s very little time off in an industry where the competition is fierce, most restaurateurs are still trying to recover from the pandemic and supply chain issues are causing shortages of everything from ingredients to take-out boxes. Taking mobile wallet payments from apps like Apple Pay. Sales by order type.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Chowly

MARCH 7, 2025

Make every customer count Your digital presence needs to drive more orders and repeat business. Smaller, Digital-First Restaurants Are Taking Over Customers are ordering more takeout, delivery, and drive-thru, so restaurant spaces are shrinking. Speed things up QR codes, mobile ordering, and online menus keep things moving.

2025 45

2025 Mobile Ordering Online Ordering Audits 45

Restaurant365

MARCH 13, 2020

One such event, Natural Products Expo West, a natural and organic foods conference that usually draws about 85,000 people, was set to take place at the Anaheim Convention Center Tuesday, March 3, and run through Saturday, March 7. Adjust your ordering. Promote online ordering and delivery. Adjust your staffing schedule.

Online Ordering 167

Online Ordering Mobile Ordering Food Order Events 167

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

MAY 10, 2021

The first challenge for seasonal venues is stacking the bench when there just doesn’t seem to be enough people out there to hire. When the clock is running out and you’re low on options, there are a few resources that can help you achieve just that. Online training videos can be captivating and engaging for your new seasonal staff.

Hiring 147

Hiring Training Mobile Ordering Coaching 147