Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 206

Compost Sustainability Online Ordering Kitchen Safety 206

Culinary Cues

SEPTEMBER 26, 2020

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? Your employees know that this is not the best way to start a dining experience. Ask your staff!

Kitchen Safety 331

Kitchen Safety Back of House Front of House Customer Experience 331

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Food was always important, but it was the hospitality of the charismatic operator that had made the restaurant experience what it was up to this point.

Hotels 335

Hotels Influencer Compost Recycling 335

Future Food

FEBRUARY 25, 2020

Improving the sustainability of your restaurant during challenging times – a lesson for everyday trading. Melbourne institution Shark Fin House closed after customer numbers fell by 80%. However, standing still in a marketplace that is continuously moving on to the next is not a recipe for a sustainable operation.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Sling

DECEMBER 10, 2023

Table of contents How to start a bakery Sample bakery business plan How to start a bakery 1) Gain practical experience Learning how to start a bakery and writing a bakery business plan are two very unique and specialized activities. Before you bake your first loaf for profit, get as much practical experience as possible. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Squirrel Systems

MARCH 8, 2024

This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve. These robots use sensors and navigation algorithms to move around the dining area, avoiding obstacles and ensuring a smooth delivery of customer orders.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Culinary Cues

FEBRUARY 13, 2022

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. SKILL SET: One way to not only reduce costs, increase profit, and build an even better guest experience is to offer variety on the plate.

Compost 437

Compost Fine Dining Waste Café 437

Future Food

MARCH 10, 2020

Did you know there is a sustainable volume of food and hospitality revenue for every project? We love to talk about food and hospitality, food and experiences, food and sociability, food and beverage and just plain food. The Experience Economy The Experience Economy is the biggest trend driving consumer spending.

Sustainability 78

Sustainability Hospitality Food Customer Experience 78

Culinary Digital

JANUARY 2, 2024

In the ever-evolving food industry landscape, one concept stands out as a catalyst for operational efficiency, cost-effectiveness, and improved customer satisfaction: streamlined menu options. Part 4: Accelerated Service: Quicker preparation times translate into swifter table turnovers and shorter wait times for catering orders.

Menu 59

Menu Seasonal Menu Customer Experience Customer Service 59

Modern Restaurant Management

AUGUST 5, 2022

Quick service restaurants (QSR) are gaining immense popularity owing to their fast service and mouth-watering menus. QSRs are not only offering plant-based food items but are also allowing consumers to customize their orders by adding cheese and veggies of their choice. Burger King’s All Vegan Menu.

2030 179

2030 Innovation 2022 Customer Experience 179

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. With over 30 years of real-world experience in the restaurant and hospitality consultancy business, we are sought after by operators and investors who want to maximize their ROI and growth.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

OneDine

SEPTEMBER 26, 2023

It demands a combination of strategic thinking, customer-centric approaches, and efficient operations. In this blog post, we will unveil five top secrets that every restaurant owner should know to thrive in the competitive culinary landscape. Blanket rewards are OUT! Get specific.

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

Future Food

DECEMBER 5, 2019

Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. This trend not only minimizes physical contact but also offers convenience and efficiency to both customers and staff.

2024 52

2024 Technology Customer Experience Sustainability 52

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. They’ll likely have experience with a variety of suppliers and can give you some good insight.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Day of the week Specials.

2022 148

2022 Food Supply Entertainment Hospitality 148

Chowly

MARCH 28, 2024

Join us as we uncover Matt’s insights tailored to support the sustainable scaling of successful restaurant operations. About Matt Matt, a pioneering figure in hospitality leadership coaching, draws from a rich background in the beverage industry, with notable experiences at Bacardi and Anheuser-Busch.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

The Rail

APRIL 25, 2023

With the rise of third-party delivery platforms , such as Uber Eats and Grubhub, restaurants have been forced to adapt their operations to meet the demand for delivery services. Effective delivery management is crucial for restaurants to ensure timely and accurate deliveries, maintain customer satisfaction, and ultimately, drive revenue.

2023 59

2023 Delivery Management Management 59

Focus POS

AUGUST 12, 2020

There is a difference between temporary increased sales and long-term sustainable business growth. . Poor Customer Satisfaction . Unhappy customers means bad business. If your customers aren’t happy, that means you aren’t paying enough attention to their needs. Customer satisfaction must be prioritized.

Management 167

Management Management Customer Experience Point of Sale 167

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. The most talented cooks without a focus on financial acumen will not be enough to sustain their position.

Leadership 398

Leadership Point of Sale Training Coaching 398

The Restaurant Group

NOVEMBER 24, 2022

Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences. The trend centers on providing customers the opportunity to enjoy a unique experience with delicious food. Their businesses are sure to stand out from the crowd.

2023 88

2023 Consumer Goods Advertising Customer Experience 88

Culinary Cues

FEBRUARY 16, 2021

These are the places where memories are built and where customers become friends, and friendships last from generation to generation. I know how much personal experience is expressed in the menu that is oftentimes comprised of family recipes and a chefs “best effort”. www.harvestamericacues.com BLOG. Mesa is a victim.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. and has experience issuing emergency and standard loans to more than 100,000 small businesses.

Online Ordering 210

Online Ordering Back of House Customer Service Small Business 210

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Diversifying your revenue You likely won’t be able to stay profitable on dine-in alone after reopening, so sustaining other revenue streams is a good option.

BOH 368

BOH FOH Food Safety Equipment 368

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” Image via Open Table).

Technology 107

Technology Front of House Customer Service Back of House 107

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Bingage

MAY 6, 2023

In Today’s digital world, having an Ecommerce store on Shopify or otherwise means you have to focus on so many things which include customer acquisition, customer retention, and many more aspects to maintain your sales and reputation in the market. Its customers no doubt, are the only ones with whom your Business runs.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Social Media 52

Future Food

MAY 20, 2020

Prior to the pandemic, many people predicted food trends such as a rising interest in meat alternatives, low or no-alcohol beverages and sustainability-driven purchasing behaviours amongst many others. Genki Sushi - The Unconventional Sushi Experience Table fully stocked with everything you need to enjoy your meal.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

The Restaurant Times

JULY 28, 2020

Doorstep food delivery services are the latest trend to have changed the dynamics of the F&B industry. The advent of third-party food delivery platforms has further accelerated the growth of food delivery services in Tier 2 and Tier 3 cities. Let’s uncover some of the common mistakes in this blog post.

Customer Service 85

Customer Service Online Ordering Email Marketing Delivery 85