Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 313

Communication Leadership Employee Relations Entertainment 313

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. What happens to the concept of ‘hospitality’ that pulled us into the business to begin with. We are social animals who, for the most part, thrive on physical interaction. Wait a minute!

Technology 339

Technology Social Media Back of House Front of House 339

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. HOSPITALITY FIRST.

Social Media 438

Social Media Communication Loyalty Program Training 438

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation. Bartender Licensing.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

7 Shifts

MAY 31, 2024

You got into this business because of your passion for food and hospitality. 42% of restaurant goers aged 18 to 29 say they check their emails for the latest updates about their favorite restaurants, and 56% say personalization is essential to the communication experience.

2024 221

2024 Marketing Email Marketing SEO 221

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it. The Environment 22.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Typsy

SEPTEMBER 3, 2020

Subscribers and newsletters might seem like they don't have anything to do with hospitality, but it's really just another form of online content that can help draw in new guests and return customers alike. There are so many upsides to communicating openly - and newsletters are another way to help you do that!

Hospitality 88

Hospitality Communication Blog Management 88

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. www.harvestamericacues.com BLOG.

Front of House 322

Front of House Back of House Employee Relations Small Business 322

Restaurant365

JUNE 3, 2022

This unfortunately means that many leaders are now struggling with restaurant manager retention due to burnout by working tirelessly to fill the staffing gaps caused by employee turnover. Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. Communication.

Management 78

Management Management Back of House Front of House 78

Restaurant365

MAY 21, 2021

Maybe you’ve heard the buzz around the “managing up” concept. Managing up is a valuable concept for businesses in general, but it’s particularly important for the restaurant industry. So, how can you create a culture that prioritizes store-level managers who “manage up” to above-store managers?

Management 78

Management Management Communication Inventory 78

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

Food 144

Food Café Customer Service Communication 144

Culinary Cues

MARCH 27, 2020

This willingness is our nature, this is hospitality during crisis – it happens with hurricanes, tornadoes, earthquakes, fires, and floods – we can count on it. Business owners, chefs, social media managers, writers, musicians, and others with a voice can be the strength that America and the world need right now.

Leadership 322

Leadership Healthcare Social Media Government 322

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. With turnover rates through the roof and record low unemployment, brands must rethink their approach to workforce management. But that’s no easy task when managers are working longer hours with fewer people in the face of changing industry dynamics. .

2019 103

2019 Hospitality Employee Relations Leadership 103

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Daily Restaurant Management Course.

FOH 195

FOH BOH Social Media Fine Dining 195

Future Food

AUGUST 16, 2021

Forward Thinking Food and Hospitality Culture to Drive FIFO worker Retention. Future Food have been working with multinational companies in the remote mining and resources sector over the past three years to improve the working life of their FIFO employees through modernised food and hospitality standards. Image via Coastlive.

Hospitality 78

Hospitality Food Catering Article 78

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. Start a simple Blog , where you can share your profile and your ideas. Add to this once a week, or more if you have time – your hard-drive is probably full of material you could use for blog posts!

Hospitality 92

Hospitality Webinar Training Workshop 92

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 351

Technology Front of House Social Media Back of House 351

Hot Schedules

MARCH 26, 2020

Managing Inventory in the Days of COVID-19. Communicate. Just make sure you have dedicated support to manage incoming orders and responses! Manage your invoices. The restaurant and hospitality industry is deeply affected by COVID-19. Also consider donating to health workers, hospitals, and nursing homes.

Inventory 97

Inventory Management Management Social Media 97

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Work closely with the management team to brainstorm new ideas, promotions, and special events. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

QSR Automations

JANUARY 15, 2024

Higher Food Quality, Less Waste One of the standout features of ConnectSmart® Kitchen is the ability to manage the flow of food around the kitchen, ensuring that all food arrives at the table at the same time. Retaining talent has been an issue in many industries since 2020, but hospitality is one of the hardest-hit industries.

2024 52

2024 Operations Front of House Social Media 52

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. Recommended Reading: Tip Pooling Tools to Easily Manage Tips at Your Restaurant. What is suggestive selling? Better guest experience. Create a loyalty program.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

The Restaurant Group

JUNE 5, 2024

We help you design a unique selling point that communicates what sets you apart. With average turnover rates reaching 75% annually, you must carefully hire manpower for your kitchen, service, and management teams. Virtual restaurants, pop-up restaurants, food trucks, farm-to-table restaurants, and café/coffee shops are also in demand.

License 136

License Food Truck Fine Dining Fast Casual 136

Hot Schedules

JULY 26, 2021

As a result, managers have had to minimize costs wherever possible. Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Bottom Line Shrinking? Alarm Bell.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Culinary Cues

MAY 5, 2020

It’s the most essential ingredient in effective communication. It doesn’t make sense to reopen without a well thought out plan on how to keep all stakeholders safe, how to communicate your commitment to everyone, how to live that commitment, and how to rebuild a level of trust that alleviates fear and anxiety. Start Today!

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

7 Shifts

SEPTEMBER 10, 2021

Sublime Brew offers genuine coffee experiences by providing guided tours of their roastery and an online resource, in the form of ebooks and blog posts about coffee, to satisfy Jane's desire (and people like Jane) to learn more about coffee. To keep our concept fresh, exciting and on the cutting edge of the hospitality industry.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

AUGUST 20, 2020

Adapting During a Crisis “Leading up to the shutdown, I was anticipating there was something that was going to happen,” explained Logan Hostettler, General Manager of The 1894 Lodge. If employees do not pass the health check, they will be unable to clock in, and managers will receive an SMS notification of the employee’s inability to work.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. While Matt excels in profit enhancement and inventory management, his true passion lies in leadership development.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. Digital operational management software designed for food safety becomes essential to enhance their endeavors toward safety and compliance. Digital platforms elevate and ensure safety protocols and foster confidence.

Food Safety 40

Food Safety Hotels Food Audits 40

Hospitality Insurance Group

JULY 10, 2019

President & CEO, Hospitality Insurance Group. per year on average, resulting in over 125,000 hospitalizations and about 3,000 deaths. The National Restaurant Association offers a Food Safety Manager Certification as part of its ServeSafe® program that could help reinforce important precautions at your establishment.

Communication 60

Communication Insurance Fine Dining Food Safety 60

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Software for managing customer relations already exists and is used by many companies in various branches of the industry. Subscribe to the blog for more interesting restaurant content!

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

7 Shifts

AUGUST 18, 2021

Recommended Reading: BLOG NAME. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Restaurant Audience Management Software.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 9, 2020

Follow these SEO best practices to ensure your restaurant’s website ranks high on SERPs: Add a blog to your website and update it regularly. Still, it can’t be your only online presence because if these social media platforms disappear, then you'd lose your ability to communicate with customers online!

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Hot Schedules

NOVEMBER 3, 2020

S ome may look back on 2020 as the year that fundamentally changed the hospitality industry – and they wouldn’t be wrong. We’re highlighting three fundamentals of running vital restaurant operations that logistically may look different today, but are rooted in what’s always made this industry successful – hospitality.

Operations 148

Operations Document Point of Sale Social Media 148

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. Recommended Reading: Tip Pooling Tools to Easily Manage Tips at Your Restaurant. What is suggestive selling? Better guest experience. Create a loyalty program.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195