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As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.
In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.
Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?
"Charcuterie boards and other finger foods are important to have on your menu to capture orders from workplaces planning holiday happy hours rather than full meals. While holiday-themed items are a hit this time of year, restaurants must be sure their menus also cater to different dietary needs, from vegan and vegetarian to gluten-free."
The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe.
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” 53 cent order on one single banana. Yes, you read that right!
Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. Orders get sent directly to the kitchen in real time, payments happen at the table, and servers can cover more ground without missing a beat. Let guests order that second round when they’re ready.
But while wings still dominate as the top football snack, new data suggests that more fans are choosing to watch the game at home rather than head to their local sports bar. The average price of wings increased 18 percent, likely due to demand and larger orders. This suggests fans are stocking home bars instead of ordering drinks out.
Tap a few buttons, and your order is sent to the kitchen, where robots are preparing dishes with precision, ensuring perfect consistency every time. Walk over to the bar where Tipsy, the robotic bartender with eight arms, prepares your cocktail with speed and accuracy that would put the most seasoned mixologist to shame. Need a drink?
A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.
Why did you want to open a marketing firm with a bar/restaurant/hospitality niche and what is the significance of the name Embark? I was on my own at a young age, and working in restaurants, hotels, and bars gave me the financial independence I needed to survive and eventually thrive. The service industry truly saved my life.
Pre-packaged meals, made-to-order sandwiches, fresh salads, and even hot food bars are no longer afterthoughts—they're part of a growing meal strategy. Sheetz plans to open 60+ made-to-order food stores in Michigan, while 7-Eleven is expanding food-focused formats across North America.
Baskin-Robbins' introduction of Boxed Novelty Bars provides just the affordable indulgence, aligning with the "little treat" culture where consumers seek small, mood-boosting rewards. This presents restaurants with an opportunity to offer smaller, snack-sized portions that satisfy emotional needs while remaining budget friendly.
Not quite yet Food Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus The classic flavor combination of chocolate, pistachio and crisp phyllo is showing up in everything from shakes to doughnuts, matcha and desserts. By Patricia Cobe on Jun. Photo courtesy of The MilkShake Factory. By Patricia Cobe on Jun.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Everyone deserves a drink at a bar, even if that beverage does not include alcohol. The mocktail, also known as an alcohol-free cocktail, isn’t just a luxury drink found in high-end bars. The most popular non-alcoholic drinks like the mighty club soda and lemon or even a virgin mojito, are found on every bar menu.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Lacking pre-authorization and bar tabs.
“Online ordering, whether through our own app or third party providers, continues to grow by leaps and bounds. To further promote the social aspect, we’re also building bars towards the front of our new builds, rather than “old-school” counters placed in the back. The bars can seat up to 18 people.
Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. But those same margaritas had been on the menu since 2014 when the bar, so to speak, was set a bit lower. to $34.50.)
While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Pizza Pizza is a crowd-pleaser.
. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said.
It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights. BUT most importantly I put it on all staff!
Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6
By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A POS system acts as a central channel for managing orders, payments, and customer interactions. What is Restaurant POS Integration?
Service is fast and friendly, with an easy ordering process and generous portions. The smoked wings are a standout, marinated and cooked low and slow before being finished to order. The pork is pulled fresh off the shoulder as you order it, ensuring it stays tender and juicy.
More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. But its easy to find great meals if you know where to eat.
23 – Barbecue by Jim Source: Barbecue by Jim Bar-B-Q by Jim in Tupelo, Mississippi, has been serving wood-smoked meats since 1995 using traditional Southern barbecue methods. Bar-B-Q by Jim focuses on consistent quality and simple preparation, keeping the menu clear and rooted in traditional Southern barbecue styles. #22
68% of diners plan to celebrate at restaurants or bars this holiday season, so having enough people in place is essential. For example, they may focus first on customer-facing tasks like seeing to it that food orders are prepared and served on time, as this directly impacts customer satisfaction. Clear communication is also key.
The chef may have developed the dish and given it that first charge of life, but that work of art on the plate was the collective effort of great purchasing, solid prep work during the day, and accomplished line cooks who are able to consistently prepare and present superb food while juggling multiple orders at once.
If you have a bar, bartenders who are trained in specific drink preparation techniques and bar management will deliver faster and more consistent service, which enhances the overall customer experience. Day 3-4: Shadowing a senior server to learn order-taking, upselling techniques, and handling POS systems.
From loyalty retention to order accuracy to app reviews, cross-functional collaboration is what transforms guest expectations into business outcomes. When someone places an online order, tracks delivery or modifies an app-based pickup, they are still seeking a sense of hospitality. So, the technology cannot feel cold or transactional.
In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Tech-savvy tools: Online reservations and ordering streamline service for busy guests.
From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Each with its own notifications, dings, and order screens.
. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
These voice-interactive systems can take orders, engage with guests, and serve drinks quickly and consistently ( Chowbus, 2024 ; FastCasual, 2021 ). For many restaurants and bars, it’s an easy way to add novelty while easing peak-hour stress. On the beverage side, robotic bartenders like Cecilia.ai are shaking up service.
This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6
Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Popeyes (up 4 percent to 75) looks to build on gains by rolling out its “Easy to Run” initiative to standardize processes, improve order accuracy, and reduce wait times. Every aspect receives a score of 81 or higher.
What to Include in Your Restaurant Newsletter Every email should have a clear focus, offer real value for your readers, and include a natural call to action that makes it easy for them to take the next step, whether thats placing an order, making a reservation, or planning a visit.
It's a portable POS device that fits in an apron and lets servers take orders and payments at the table. Tableside ordering and payments If a server has multiple tables ready to order, they have to go to each one, write their order down, and then go to the POS to input those orders. Servers can take 1.5
This discussion will provide a roadmap for mastering the art of accounting in the world of restaurants and bars. Key Takeaways Understanding hospitality accounting is crucial for efficiency, profitability, and making informed business decisions in restaurants and bars. But, why is this so crucial to your business’s success?
The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.
The cafeteria-style setup makes it easy to order and find a seat, and the service is quick and friendly. 22 – Bodacious Bar & Q Source: Bodacious Bar & Q Bodacious Bar & Q in Shreveport serves a variety of smoked meats with a strong Southern influence.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Add these six terms to your vocabulary.
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