EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating

Restaurant Business

JULY 2, 2025

Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. But those same margaritas had been on the menu since 2014 when the bar, so to speak, was set a bit lower.

Fast Casual

SpotOn

DECEMBER 23, 2024

Everyone deserves a drink at a bar, even if that beverage does not include alcohol. The mocktail, also known as an alcohol-free cocktail, isn’t just a luxury drink found in high-end bars. The most popular non-alcoholic drinks like the mighty club soda and lemon or even a virgin mojito, are found on every bar menu.

Bar

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? 23, 2025 Facebook Twitter LinkedIn The MilkShake Factory created a house-made Dubai-Style Chocolate Bar that it sells for $5.95. By Patricia Cobe on Jun.

Bar

Modern Restaurant Management

APRIL 4, 2025

T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said.

Social Media

Culinary Cues

JANUARY 13, 2025

Sure, the chef may have his or her name on the menu, the owner may proudly greet every guest, accomplished line cooks may amaze everyone involved, service staff win the day with attention to detail and salesmanship, and one could certainly argue that dishwashers are MVPs because if they fail, the whole operation starts to crumble.

Coaching

ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.

Sustainability

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. percent menu-price inflation rate. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food.

Loyalty Program

Modern Restaurant Management

JULY 31, 2025

Participants reported continued food and labor cost increases, with 89 percent experiencing rising staff expenses, well exceeding the 79 percent of last year's survey who predicted labor cost increases. More than half of those coping with food cost inflation this year are seeing a 1 percent to 5 percent increase.

2025

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6

Mobile Ordering

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training

SpotOn

JANUARY 15, 2025

According to a Gallup poll, guests only look at your menu for 109 seconds before ordering. Menu engineering uses real data to show you which items are the most profitable and should be your main focus. See how your menu items are performing with our free menu engineering worksheet. What is menu engineering?

Menu

SpotOn

OCTOBER 28, 2024

While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Next, it's time for a menu refresh. Breakfast foods (hear us out!)

Bar

Restaurant Clicks

JULY 22, 2025

What makes these restaurants stand out isn’t just the food, but the people behind them and the way they stick to what works. Each one has built a solid reputation for serving food people keep coming back for. While the setup is simple, the focus is on getting the food right.

Back of House

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Whats the food in Sri Lanka like?

Hotels

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe.

Ordering

Restaurant Business

JULY 16, 2025

But CEO Patrick Fore is a big Taco Bell fan, and he was impressed by the way the Mexican fast-food giant hacked a menu category by developing a pizza, said Jon Pavano, brand director of operations for Miami-born Lime Fresh. By Patricia Cobe on Jul.

Menu

Restaurant Clicks

JULY 28, 2025

28 – Kentucky Q Source: Kentucky Q Kentucky Q is a Lexington-based food truck known for its slow-smoked meats and rich, balanced flavor. Service is fast and friendly, with an easy ordering process and generous portions. The smoked wings are a standout, marinated and cooked low and slow before being finished to order.

Fast Casual

7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you ensure compliance with food safety and hygiene regulations? Hiring the right people can make or break your business.

Leadership

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal.

Front of House

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

EATER

MARCH 12, 2025

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened.

Social Media

Goliath Consulting

JUNE 28, 2025

Robots like BellaBot now deliver food directly to tables, improving both efficiency and guest experience. These voice-interactive systems can take orders, engage with guests, and serve drinks quickly and consistently ( Chowbus, 2024 ; FastCasual, 2021 ). The impact doesn’t stop in the back-of-house. are shaking up service.

Front of House

Goliath Consulting

MARCH 14, 2025

Many individuals on the medication feel full much faster, resulting in smaller portions and reduced overall food intake. For restaurants, this shift could lead to increased demand for shareable plates, half portions, or customizable menu options that allow guests to order lighter meals without sacrificing variety.

Email Marketing

Restaurant Clicks

JULY 19, 2025

Located off Interstate 65, it serves from a walk-up window in a gas station parking lot, offering a menu packed with barbecue staples and Southern favorites. While the focus is on barbecue, the menu also includes items like fried shrimp and rib-eye steak, giving customers more to choose from.

Back of House

Restaurant Business

JUNE 23, 2025

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Add these six terms to your vocabulary.

Hiring

Restaurant Clicks

AUGUST 1, 2025

Louisiana has a deep love for food, and barbecue is no exception. Sandwiches and plates both deliver consistent quality, and the menu keeps things simple without cutting corners. The food is packed with seasoning, and the portions are generous for the price. On Fridays, live music or karaoke adds a fun touch for those dining in.

Back of House

Restaurant Business

JULY 3, 2025

per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. By Jonathan Maze on Jul. Photo courtesy of Olo.

Leadership

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025

Restaurant Clicks

JULY 21, 2025

Barbecue has long been a part of Virginia’s food culture. The menu includes pulled pork with Carolina-style sauce, dry-rubbed brisket, turkey, pulled chicken, ribs, and house-made sausage. The setup is casual, with indoor seating and a bar that serves local craft beer. They also make their sauces and desserts in-house.

Back of House

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, not just for the food but also for the experience and the way they treat their customers. 30 – Blackburn’s BBQ Source: Blackburn’s BBQ Blackburn’s BBQ in Eagle Lake has become a local favorite since opening in 2017, first as a food truck before moving into a full restaurant.

Back of House

Restaurant Business

JULY 9, 2025

Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. Here are some of the best ways you can use ancient grains on your menu. This post is sponsored by Furmano’s food menu trends Menu Want breaking news at your fingertips?

Operations

ChowNow

MAY 16, 2025

If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering

Restaurant Clicks

JULY 23, 2025

These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back. Customers often talk about the friendly service, clean setup, and how consistent the food is each time they visit. This article rounds up 30 of the best BBQ spots in Arkansas.

Back of House

SpotOn

APRIL 1, 2025

Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. It's a portable POS device that fits in an apron and lets servers take orders and payments at the table. Sometimes they even have to wait for the POS, because other servers are putting in their orders. Servers can take 1.5

Seating

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.

Management