Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. “This program is an exciting way to give back to each CPK guest and truly say ‘Thank You’, whether it’s a percentage off their next meal, a memorable vacation, or a cash prize. .

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2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

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Front of House Mobile Ordering Customer Service FOH 186

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Embrace Digital Hospitality ??

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2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Management Management Kitchen Safety Front of House 397

Restaurant Clicks

NOVEMBER 25, 2021

Maple & Ash Prime & Provisions Gibsons Bar & Steakhouse Bavette’s Bar and Boeuf Joe’s Seafood, Prime Steak & Stone Crab RPM Steak El Che Steakhouse & Bar Swift & Sons Tango Sur Chicago Cut Steakhouse Mastro’s Steakhouse Chicago Chop House Gene & Georgetti GT Prime Kinzie Chophouse Steak 48.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

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Marketing 2020 SEO Loyalty Program 418

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. “Invest in marketing , train your staff, and be ready. We can help.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 52

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Enabling Flexible Ordering.

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Mobile Ordering Online Ordering Front of House Fine Dining 197

Restaurant Clicks

OCTOBER 11, 2021

Austin, Texas is one of those cities that, no matter how often I come back to it, I always find something new and exciting to do. Meanwhile Brewing has an incredible menu of over 20 rotating beers and ciders, wines, and even cocktails to choose from. Check out my list of the 17 best breweries in Austin, Texas below! Jester King.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

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Front of House Mobile Ordering Loyalty Program Back of House 211

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Moms aren't the only winners, however.

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2024 Seasonal Menu Social Media Loyalty Program 98

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The restaurant serves both lunch and dinner, and they have a daily happy hour on weekdays. I’ll be back, and I suggest you give them a try as well! Order Online. Best Restaurants in Wilmington.

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Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

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Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. The menu offers vegetarian options. Order Online.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Restaurant Clicks

SEPTEMBER 14, 2021

Thames Street Oyster House Dylan’s Oyster Cellar Faidley’s Seafood L.P. Thames Street Oyster House. View this post on Instagram A post shared by Thames Street Oyster House (@thamesstreetoysterhouse). If you need more of an oyster fix, I recommend their house oyster shooter. Order Online.

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Back of House Online Ordering Seasonal Menu Reservations 158

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

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2024 Social Media Customer Experience Events 208

Modern Restaurant Management

DECEMBER 17, 2020

By this point, most restaurants have experimented with their concept and menu to adapt. In an effort to clamp down on surging COVID cases, local governments have instituted new stay at home orders and restrictions on restaurant dining heading into the December holidays.

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Back of House Outdoor Healthcare Government 215

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Facebook often encourages me to expand our posts' reach so new customers can find our restaurant online. Bambuu uses Facebook to promote its online ordering page.

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Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

FEBRUARY 1, 2022

While the restaurant and foodservice industry added back 1.7M While the restaurant and foodservice industry added back 1.7M Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. million by the end of 2022.

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2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Restaurant Clicks

NOVEMBER 5, 2021

Seattle’s brunch spots serve food on par with the quality of their coffee and offer a variety of excellent dining experiences to bring sunshine to your mornings, even when cloaked in grey. They have a great menu with all the American favorites and full brunch cocktail bars with way more than your standard mimosas and bloody marys.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

Restaurant Clicks

OCTOBER 26, 2021

Eat At Toast PJ’s Lager House Folk Detroit Al Tayeb Restaurant. The Hudson Cafe has been serving brunch in the center of Downtown Detroit for a decade. The menu is diverse and expansive, making The Hudson Cafe the perfect place to dine with your family and friends. Best Brunch in Detroit. The Hudson Cafe. Selden Standard.

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Fine Dining Website Management Back of House Seasonal Menu 122

Restaurant Clicks

NOVEMBER 8, 2021

They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. Music lovers, history buffs, and nature lovers flock to Nashville, Tennessee’s charming southern belle of a state capital. Read on to find out where to get the best pizza in Nashville.

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Brewery Online Ordering Back of House Fine Dining 117

Restaurant Clicks

DECEMBER 19, 2021

ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room. I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew. They also serve a wide selection of beer, cider, wine, and milkshakes. Order Online. Eventide Oyster Co.

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Front of House Seasonal Menu Online Ordering Back of House 113

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. Place Your Order. Bottleneck Expands with Secret Sauce Barbecue. Hot Link Queso Dip.

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Online Ordering Back of House Catering Food Supply 131

Restaurant Clicks

OCTOBER 12, 2021

Flagstaff House Restaurant Oak at Fourteenth Black Cat Bistro Blackbelly Market Frasca Food & Wine Pizzeria Locale SALT the Bistro Boulder Dushanbe Teahouse Lucile’s Creole Cafe The Buff Restaurant The Sink Snooze, an A.M. Flagstaff House Restaurant. Dining choices have a four-course menu and a chef’s tasting menu.

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Online Ordering Back of House Food Order Seasonal Menu 117

Restaurant Clicks

MAY 27, 2021

Dim Sum House by Jane G’s – University City TacoTacoMexican Vientiane Cafe Renata’s Kitchen New Deck Tavern White Dog Cafe Louie Louie Kilimandjaro Han Dynasty. Dim Sum House by Jane G’s – University City. View this post on Instagram A post shared by Dim Sum House by Jane G’s (@dimsumhousephilly).

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Food Online Ordering Back of House Food Order 109

Restaurant Clicks

DECEMBER 21, 2021

While bar-b-que reigns supreme in the Heart of America, brunch is served across the city with some unique flavor combinations to keep your taste buds entertained. Don’t forget to check out the unique hot drink menu with everything from cappuccinos to Rosemary Caramel Lattes. Order Online. Order Online.

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Online Ordering Website Management Back of House Reservations 97

Restaurant Clicks

DECEMBER 17, 2021

Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. They use the freshest ingredients to craft their extensive menu of sushi, curry, Teriyaki, soups, and more. They use the freshest ingredients to craft their extensive menu of sushi, curry, Teriyaki, soups, and more.

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Front of House Fast Casual Fine Dining Back of House 101

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Front of House FOH Back of House Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Restaurant Clicks

SEPTEMBER 7, 2021

Save this article and refer back to it next time you don’t know where to eat. Order Online. Order Online. Knoxville, Tennessee is a college town with a surprisingly rich community dedicated to music, outdoor recreation, art, and cuisine. Best Restaurants in Knoxville. Stock & Barrel.

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Fine Dining Online Ordering Seasonal Menu Back of House 147