7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. The brand is now considering franchising.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

SEPTEMBER 22, 2022

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. A mobile ordering system serves more people faster and keeps them happy, not hangry. Internet of Things (IoT) technology.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

MAY 8, 2023

I share the same feelings about non-restaurant franchises moving aggressively into the restaurant space. Which brings us back to the restaurant industry. Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. Here are three reasons why.

Fast Casual 165

Fast Casual Casual Operations Consumer Goods 165

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 6, 2021

For the quick-serve (QSR) and Fast Casual industry, a re-examining of all operational processes is taking place at a rapid, yet reactive rate. Atop the list of concerns is the brick-and-mortar buildouts, and many operators and franchise concepts are realizing the un-needed burden and limited ROI with lots of square footage.

Fast Casual 173

Fast Casual Casual Front of House Franchise 173

Cheetah

SEPTEMBER 8, 2021

Restaurants were hemorrhaging money, paying back-of-house employees to stand around with no food to prepare. Major franchises feel it too and they are going to war over every wing. Needless to say, franchises hold major broadliners by the french-fries and have a stronger buying power than you.

Food 148

Food Food Supply Franchise Franchising 148

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

Social Media 189

Social Media Front of House Fast Casual Back of House 189

Modern Restaurant Management

MAY 25, 2021

He is an industry-leading authority in restaurant technology and delivery channels, specializing in mergers and acquisitions, domestic and international operations, franchising, and new product development. ’” His time spent in the back of the house and kitchens transitioned over the years to the service side of the business. .

Innovation 122

Innovation Back of House Franchise Franchising 122

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.”

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

APRIL 8, 2021

The iconic soft-serve brand dates back to the 1940s and the brothers listened to franchisees to understand their concerns while updating the brand. The update was both front of house and back of the house. Now, they focus on growing it. It’s an iconic brand that just needed some updating,” Nimesh added.

Front of House 167

Front of House Back of House 2015 Technology 167

Modern Restaurant Management

MAY 14, 2021

“Our first value is taking care of our people, and today we are rewarding our hardworking employees in McDonald-owned restaurants for serving our communities,” said Joe Erlinger, President McDonald’s USA. Through this hiring initiative, Applebee’s and its franchise partners aim to welcome 10,000 new team members.

Hiring 169

Hiring Employee Relations Recruiting Education 169

Modern Restaurant Management

OCTOBER 13, 2020

Robert Rosenberg served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 How to measure the likelihood of a franchises’ success and scalability.

Franchise 207

Franchise Franchising 2000 Back of House 207

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Wing Zone Refresh. Wing Zone is getting a new look, top photo. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.”

Franchise 188

Franchise Franchising Food Fast Casual 188

Restaurant Clicks

NOVEMBER 8, 2021

Sweetgreen prides itself in serving only the cleanest, natural vegetables with its salads. Chopt was founded in 2001 and has been serving the freshest, and spiciest, salads since its opening. The franchise was so successful that the small food court wasn’t enough to handle this store’s popularity. I’m a big fan of salad.

Back of House 120

Back of House Food Order 2001 2006 120

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Sante

JUNE 9, 2020

Virginia-based Cuisine Solutions (CSI) has recently been tapped to assist with menu development, as well as kitchen design for the upcoming Taffer’s Tavern franchise. This translates to a smaller kitchen with less culinary staff to produce a diverse, quality menu with less labor costs for the back of the house.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Apicbase

MARCH 31, 2023

United Curry 120+ Outlets Currywurst Quick Service Germany If you ever had a currywurst in Germany, chances are it was at one of United Curry’s franchises: Wurst Teufel, Grillbar, GrillGut, or Bratwerk. Eventually he remains with nothing, but he’s happier than ever. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies.

Management 60

Management Management Front of House Back of House 60

Foodable

APRIL 12, 2022

In the latest episode of Hospitality Hangout , Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Franchising & Innovation Summit in Nashville. She talks about the importance of being able to pull data, clean it, and present it back in a way that is simple and actionable.

Fast Casual 52

Fast Casual Franchise Franchising Point of Sale 52

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. “Taco John’s is the perfect fit for our company.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

EATER

JANUARY 31, 2024

Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall.

Social Media 126

Social Media Online Ordering Hiring Back of House 126

Restaurant Clicks

DECEMBER 4, 2021

As far as the food is concerned, Eddie V’s Prime Seafood offers flaky filets of tuna nigiri and mouth-watering appetizers like Louisiana crawfish tails served in a ponzu sauce. One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Gecko Hospitality

DECEMBER 29, 2022

What started out locally in Fort Myers has since expanded to help surrounding communities and serving hundreds of families. Gecko’s corporate staff, franchise partners, recruiters and colleagues raised over $2,200 to purchase 400 turkeys this holiday season. The gift of giving is a wonderful feeling. Helping others offers hope.

Specials 89

Specials Back of House Food Supply Recruiting 89

Focus POS

JUNE 17, 2019

Good restaurant point of sale software will have the flexibility to accommodate different types of ordering (in-house, online, self-service). Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. Restaurant Point of Sale Software. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Apicbase

SEPTEMBER 23, 2022

You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. This new chain (established in 2017) serves the traditional raw fish version but also other variations inspired by Asian taste and Scandinavian food culture.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. is collaborating with Tommy’s Diner, a 50’s throwback American diner based in France, to offer its hot dogs in all locations across the country, making it the first time Nathan’s Famous is served in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

The Restaurant Times

MAY 26, 2023

Before joining Sprinkles, he served as President and CEO of Hopdoddy Burger Bar, where he led their expansion efforts into other markets and built a team of 100 to 1000 members, including the executive team. Dan Mesches brings a wealth of restaurant experience to his role as President and CEO of Sprinkles, which he has held since early 2017.

Loyalty Program 52

Loyalty Program Franchise Franchising Customer Service 52

Restaurant Clicks

JULY 13, 2021

Chang’s back in 2000 as Asian American fast-casual restaurant, offering a higher quality fast food in a nicer dine-in environment. Chang’s franchise to form its own in 2017. While American Chinese food may not be authentically Chinese, it is certainly one of the most popular cuisines for dining out or ordering in. Panda Express.

Food 147

Food Fine Dining Food Order Fast Casual 147

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. UNO’s gift of travel and leisure will serve as a way to recognize all of its General Managers’ hard work throughout the past 16+ months. UNO Rewards GMs.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

AUGUST 11, 2021

MRM Franchise Feed features news about the restaurant franchise and MUFSO landscape. Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. Dunkin' Explores New Opportunities.

Franchise 180

Franchise Franchising Fast Casual Sports 180

EATER

JUNE 12, 2023

I wanted a steak that begged to be smothered in A-1 Sauce , maybe served as an open-face sandwich that really just means “on top of a slice of sourdough toast.” Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. Burger King and Carl’s Jr.

Dietary Restrictions 93

Dietary Restrictions Back of House Fine Dining Food Truck 93

EATER

APRIL 21, 2021

Where the older kopitiams serve takeaway drinks in clear plastic bags, Coffee Break offers customers disposable cups, not unlike what they’d find at a Starbucks. Faye Sai and her siblings grew up working in the small coffee shop, or kopitiam, of their father, just as he had worked in his own father’s kopitiam decades before.

Franchise 97

Franchise Franchising Small Business 2011 97