Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. So, while a ghost kitchen can operate independently from a virtual brand, virtual brands at least need a host kitchen.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

JUNE 12, 2024

Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience. The report, which surveyed 127 restaurant executives across the U.S. The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

AUGUST 29, 2019

Sometimes you need these staples to accommodate more niche groups, like those with special dietary restrictions or picky eaters who won’t come to your restaurant unless that one item is on the menu. That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

EATER

JULY 21, 2022

There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We Thanks to the realities of post-pandemic restaurant operations — smaller staff among them — more restaurants are reverting back to full descriptors, with long, double-barreled lists of details about provenance, sauces, cooking methods, and sides.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

EATER

FEBRUARY 1, 2022

The stiff stools lining the wooden chef’s counter did not have backs to lean on. The menu at HAGS will accommodate any number of substitutions and dietary restrictions. The chairs will be comfortable enough that you won’t be limping back into the night after a long dinner.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

Modern Restaurant Management

NOVEMBER 6, 2019

In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. The National Restaurant Association , in partnership with American Express and Nestlé Professional, released its 10-year outlook report on the projected state of the restaurant industry in 2030.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

FEBRUARY 6, 2020

In partnership with Alberta restaurateur, Samira Shariff, the brand’s first Canada location will open in Edmonton in the coming months, the first of five locations planned in the province over the next eight years. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif. locations, whether joining us on vacation or business travel.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

JUNE 12, 2023

I’d order the soup of the day, no matter what is in it. Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. There were blue skies and snow-capped red mountains; I’d like to think we were listening to Willie Nelson, but it was probably Haim.

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

Open for Business

JUNE 9, 2023

It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

SEPTEMBER 10, 2020

We were just plowing that money back into our business hoping this would grow,” he says. Familiar customers placed orders, but it wasn’t nearly enough to make up for losing Boston College. New business are most vulnerable to disruptions caused by COVID-19 This story was originally published on Civil Eats. View this post on Instagram.

Food 212

Food Catering Small Business Retail 212

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. City House has become known for its pizzas since they opened back in 2007.

Back of House 135

Back of House Reservations Fine Dining Online Ordering 135

Restaurant Clicks

DECEMBER 5, 2021

I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. Located just one block from Tompkins Square Park, Takahachi brings to life the vibes of a local neighborhood joint that residents and guests alike will keep coming back to visit. Order Online. Best Sushi in the East Village. Sushi by M.

Online Ordering 124

Online Ordering Reservations Seasonal Menu Front of House 124

Open for Business

OCTOBER 12, 2022

You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Next, think back on your star dishes that are most loved or profitable. It takes only 15 menu items to catch 59% of guests’ interest, according to OpenTable’s recent diner survey. How do you organize a menu?

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Restaurant Clicks

JUNE 22, 2021

With a prix fixe menu, the food and the final cost are both decided from the outset, leaving you with nothing to do but sit back and enjoy the journey. In some cases, the guest is given the freedom to pick and choose what they receive for each course (this ordering system is sometimes known as “ table d’hote ”). Prix Fixe Meaning.

Menu 78

Menu Fine Dining Dietary Restrictions Seasonal Menu 78

Culinary Digital

FEBRUARY 2, 2024

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality Tablet systems alleviate restaurant turnover Conquering the dinner rush with faster ordering Reduced walkouts with 3X faster service More easily satisfy picky preferences with menu mods The menu. Tablet ordering systems designed for restaurants can transform your operations.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Open for Business

OCTOBER 8, 2024

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. But with these opportunities come unique challenges that can test even the most seasoned teams. This year, set your restaurant up for its most successful holiday season yet with OpenTable.

Dietary Restrictions 60

Dietary Restrictions Seasonal Menu Reservations Cash Management 60

Clover - Restaurants

OCTOBER 3, 2024

Also, take time to consider special options for those with dietary restrictions–and limited-time-only menus that highlight daily, weekly, or seasonal specials. Location matters–especially in the restaurant business. An emerging restaurant needs room to grow–both physically and in terms of its customer base. Is the location visible?

License 52

License Small Business Dietary Restrictions Loyalty Program 52

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. Preferences : Including dietary preferences (vegan, vegetarian, etc.),

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Apicbase

MAY 21, 2024

Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Tundra Restaurant Suppkly

MAY 3, 2017

Not only will it make you look more professional, but it’ll help you upsell items that may go well with whatever the customer might be ordering. Plus, knowing the menu is great when it comes to accommodating people with allergies, dietary restrictions, or other substitution requests.” – Dave. “I Avoid set timeframes.

Dietary Restrictions 40

Dietary Restrictions Customer Service Back of House Customer Experience 40

Modern Restaurant Management

OCTOBER 8, 2020

Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel® This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Restaurant Clicks

NOVEMBER 5, 2021

From seafood to vegetarian options to classic Italian dishes, it can be challenging to decide what to order at Olive Garden. Olive Garden is continually adding to its menu, creating new twists on old classics, and at the same time maintaining crowd favorites like their signature breadsticks, house salad, and the Tour of Italy sampler.

Ordering 118

Ordering Menu Back of House Dietary Restrictions 118

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant Clicks

NOVEMBER 24, 2021

Order Online. Order Online. The restaurant offers a large family-style table decorated to reflect local scenery and tradition for private dining groups. The space is tucked away at the end of aloft and is perfect for a business dinner or birthday party. Make a Reservation. Black Bottle Gastrotavern. Sal Y Limon.

Dine-in 127

Dine-in Seasonal Menu Reservations Online Ordering 127

Apicbase

MARCH 16, 2025

Guests showed up at set times, ate what was on the menu, and went back to work. Takeout, grab-and-go, pre-ordering, coffee cornerscaterers are looking at every option to meet employees where they are, instead of expecting them to follow a fixed routine. Bringing Employees Back to the Office Employers are turning to caterers for help.

Catering 52

Catering Dietary Restrictions Back of House Front of House 52