7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 443

Travel Back of House Customer Service Small Business 443

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. We’ve seen restaurants pivot to contactless methods for a safer customer experience. Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. Customers enter the restaurant and approach the host stand. Contactless Technology.

Technology 203

Technology Front of House Back of House Point of Sale 203

Restaurant Clicks

DECEMBER 1, 2021

Cafe Central Ruth’s Chris Steak House Anson Eleven Landry’s Seafood House Taft Diaz Mesa Street Grill Park Tavern Magic Bistro Pelican’s Steak & Seafood Thyme Matters Pot Au Feu West Texas Chophouse Garufa Entrecôte & Co. You’ll work with the staff to develop a custom menu and wine pairing.

Dine-in 106

Dine-in Specials Back of House Book 106

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Culinary Cues

JULY 12, 2020

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Sure, there are temperature checks at the back door, masks donned upon arrival, and deep hand cleaning constantly throughout the day, but in reality no one knows if this is enough.

Front of House 409

Front of House Back of House Dine-in Food Truck 409

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

Culinary Cues

APRIL 15, 2020

This dates back to the Renaissance, through this time of enlightenment, the growth of human intellect, during times of conflict and war, struggling through recession and depression, when the structure of society and its government seems to falter and of course, when times are great and life seems to glow with optimism.

Travel 372

Travel Small Business Point of Sale Back of House 372

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. Make a Reservation. Make a Reservation. Whether you’re a local or a visitor, this picturesque city is bound to enchant you. Best Steakhouse Restaurants in Pittsburgh. Morton’s The Steakhouse.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

Culinary Digital

MARCH 20, 2024

This intentional simplification of the menu not only enhances the efficiency of the back of the house but also benefits the front of the house. This synergy enhances the dining experience for customers, particularly during peak hours or for establishments catering to a high volume of diners.

Front of House 52

Front of House Customer Service Customer Experience Back of House 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House 115

Back of House Fine Dining 2011 Dine-in 115

Modern Restaurant Management

MAY 20, 2020

In my experience as a Google Certified Partner with over 15 years behind me in this industry, I'd go as far as to say that a lot of websites are actually slowing their respective businesses down – even though their owners have yet to realize it. It isn't just that a lot of websites weren't ready for this.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Restaurant Clicks

NOVEMBER 26, 2021

It’s also the perfect place for a private dining experience. If you want a refined but quintessentially Texas experience, look no further than Lonesome Dove Fort Worth. Their private dining options are some of the best in the city, and they can accommodate up to 400 people for any special occasion. Make a Reservation.

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. A special brunch is offered on Sundays. Make a Reservation.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Restaurant Clicks

NOVEMBER 25, 2021

While the establishment comes with a laid-back vibe with no dress code, they do require reservations. Make a Reservation. There are many reasons that people come to visit the beautiful, sunshine-filled city of San Diego. This unique gem is located in Southern California, and it’s a place that visitors won’t easily forget.

Fine Dining 112

Fine Dining Front of House Reservations Sports 112

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience. First, start by examining the entire customer experience.

FOH 78

FOH BOH Front of House Back of House 78

7 Shifts

JANUARY 7, 2021

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

SpotOn

MARCH 6, 2024

I fell in love with restaurants at a young age, but it’s a relationship that has evolved over time as I gained experience. I was a server, busser, and food runner, an all-around fixture in the front-of-house. Every night, we had to recite all 8 specials. From my first role in the back-of-house, it felt like a homecoming.

Front of House 52

Front of House Back of House 2005 Customer Experience 52

Restaurant Clicks

NOVEMBER 17, 2021

The Arthur J Alexander’s Steakhouse Chi Spacca CUT Dear John’s Gwen Mastro’s Steakhouse Taylor’s Prime Steak House APL Restaurant BOA Steakhouse Carlitos Gardel Restaurant Jar Lawry’s The Prime Rib Nick & Stef’s Steakhouse LA Prime The Palm – L.A. Make a Reservation. Best Steak in LA.

Fine Dining 114

Fine Dining Reservations Back of House Seasonal Menu 114

Open for Business

OCTOBER 20, 2023

Customer experience is another factor, and your interior should resonate with the brand’s personality. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Are people craving a new Italian place?

License 78

License Email Marketing Seasonal Menu Front of House 78

Restaurant Clicks

OCTOBER 14, 2021

Josephine House Hillside Farmacy Jacoby’s Restaurant & Mercantile Launderette Bird Bird Biscuit Paperboy Suerte Mattie’s The Cavalier Snooze Magnolia Cafe Better Half Coffee & Cocktails June’s All Day Counter Cafe El Naranjo Banger’s Elizabeth Street Cafe Café No Sé La Condesa. Josephine House.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Restaurant Clicks

OCTOBER 5, 2021

Guard and Grace Shanahan’s Steakhouse Elway’s Buckhorn Exchange Urban Farmer Quality Italian Del Frisco’s Grille Bastien’s Restaurant Ruth’s Chris Steak House Columbine Steak House & Lounge LoHi SteakBar The Capital Grille Denver 801 Chophouse EDGE Restaurant & Bar Fogo de Chão Brazilian Steakhouse Citizen Rail STK Steakhouse.

Fine Dining 127

Fine Dining Reservations Seasonal Menu Back of House 127