Goliath Consulting

JUNE 28, 2025

For many operators, it’s a practical, hardware-based solution that helps maintain service standards while keeping the kitchen and front-of-house running smoothly. The impact doesn’t stop in the back-of-house. For his restaurant, embracing robotics has become part of staying competitive in a challenging labor market.

Front of House 195

Front of House Operations 2025 2024 195

Restaurant Business

JUNE 23, 2025

Not quite yet Food Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus The classic flavor combination of chocolate, pistachio and crisp phyllo is showing up in everything from shakes to doughnuts, matcha and desserts. By Patricia Cobe on Jun. Photo courtesy of The MilkShake Factory. By Patricia Cobe on Jun.

Bar 158

Bar Fast Casual Leadership Back of House 158

7 Shifts

NOVEMBER 25, 2024

Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage. A busy staff means productive staff, which is good for business.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

JULY 17, 2025

Today’s guests do not separate marketing from technology, or digital from in-person. That is why breaking down silos between marketing and information technology (IT) has become more than a smart operational move, but a competitive imperative. That only works if marketing and technology are in sync from the beginning.

Loyalty Program 221

Loyalty Program Customer Experience Point of Sale Hospitality 221

Goliath Consulting

JUNE 8, 2025

Smart ways to keep your restaurant or bar running cool, safe, and efficient all season long. For restaurant and bar owners, getting your kitchen ready for rising temperatures isn’t just about comfort; it’s about performance, food safety, and protecting your bottom line. Stagger breaks so everyone has a chance to rest and recharge.

Kitchen Safety 243

Kitchen Safety Seasonal Menu Food Safety Equipment 243

Restaurant Clicks

JULY 21, 2025

What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. They also make their sauces and desserts in-house.

Back of House 141

Back of House Fast Casual Sourcing Casual 141

ChowNow

FEBRUARY 28, 2025

Leverage Automated Email Marketing ChowNows Automated Email Marketing helps your restaurant bring customers back and increase orders with minimal effort. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

JUNE 27, 2025

“Restaurants can't simply rely on their traditional playbooks anymore," says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "Smaller, At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

Restaurant Clicks

JULY 19, 2025

30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. 30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. These are not random picks.

Back of House 148

Back of House Sourcing Seasonal Menu Bar 148

Goliath Consulting

OCTOBER 16, 2024

A well-integrated system can manage both in-house and online orders from one platform, reducing the risk of mistakes and ensuring a smooth flow during busy times. This helps create personalized marketing campaigns and promotions, encouraging repeat business and enhancing the customer experience.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

EATER

OCTOBER 24, 2024

Growing up, the gooey, no-bake, cereal and marshmallow bars were everywhere — dominating potlucks and birthday parties, and a fixture on bake sale tables and in school lunch boxes alike. More than 80 years after Kellogg’s first printed a recipe for Rice Krispies Treats on the back of the cereal box, they remain stubbornly popular.

Back of House 301

Back of House 2007 2009 Consumer Goods 301

Modern Restaurant Management

MAY 22, 2025

Dark colors in back-of-house environments provide practical benefits by concealing inevitable kitchen stains, while lighter palettes in customer-facing positions create perceptions of cleanliness and approachability. In the food service industry, branded apparel is a critical extension of your business's identity.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, and for good reason. #30 The service is fast, the portions are filling, and the prices are fair, which keeps regulars coming back. The setup includes a smokehouse outfitted with oak-fired pits and an Oyler pit out back. Barbecue is a big part of Georgia’s food culture.

Seasonal Menu 148

Seasonal Menu Fast Casual Sourcing Back of House 148

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. So much data is generated at every point within a restaurant, whether fast casual or fine dining.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Perfect Daily Grind

JUNE 13, 2025

The chain will fund coffee planting and processing upgrades, trade initiatives, and marketing support to grow China’s African coffee imports, currently valued at US $165 million. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. Top stories of the week Mon, 9 Jun – Gesha scores 98 points at 2025 BoP.

2025 158

2025 Point of Sale Café 2024 158

Future Food

NOVEMBER 27, 2024

What about the bulk of the market in the middle? Strong points of difference, authentic food, great service, location, marketing (with strong tactical execution) and a design-driven space that is on brand will elevate revenue for those with the total package. Source mccrindle.com.au

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. These numbers are largely hypothetical. Congratulations. The environmental mission can come later.

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

Squirrel Systems

FEBRUARY 3, 2025

Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. At the end of the day, share the results both in-house and on social media to let everyone know which team’s dish was the most popular, just like the real game.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Lavu

JULY 4, 2025

POS systems are where you place food and drink orders and send them to the back of the house. How a Restaurant POS System Streamlines Communication Between Waitstaff and Kitchen One of the main benefits of a digital POS system is the immediate communication between the front and the back of the house.

POS 78

POS 2025 Front of House Back of House 78

Lavu

JULY 18, 2025

All successful businesses know they must adapt to the market and customer expectations. Available to developers and users with few restrictions. Backed by open data that is free for anyone to republish or use as is. Restaurant owners often find themselves stuck with a POS system that cannot adapt to keep up with those needs.

POS 78

POS Loyalty Program Online Ordering Cash Management 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. Delivering on these basics is what keeps customers coming back.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Lavu

JUNE 30, 2025

From the front-of-house to the kitchen, modern POS solutions reduce manual errors, improve staff productivity, and enhance the customer experience. In this post, we’ll explore how a restaurant POS system works and the specific ways it transforms daily operations for long-term success. Want to know more?

POS 60

POS Operations Loyalty Program Mobile Ordering 60

EATER

FEBRUARY 14, 2025

Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night. We went to restaurants sometimes, we cooked together other times. We reserved Sunday nights to cook a more involved meal together.

Back of House 163

Back of House Take-out Specials Reservations 163

ChowNow

MAY 16, 2025

When your website houses your menu, hours, location and ordering, it becomes the single source of truth for your business. 62% of diners have been discouraged from ordering takeout or delivery because of a poor restaurant website experience. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. Workforce : COVID fundamentally changed the labor market. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Include some marketing material or signage that explains the process. That said, there are still a lot of misconceptions about how to best implement QR codes.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Lavu

MAY 30, 2025

If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction. However, turning tables must be done tactfully. The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. In the ever-changing world of hospitality, efficiency is the name of the game. The result?

Waste 52

Waste Front of House Operations Back of House 52

SpotOn

DECEMBER 30, 2024

A bar or brewery is considered to be the highest profit margin restaurant business with a gross profit margin on alcohol that's around 80%. But many owners don't account for the high fixed costs of bars —like repairs, insurance, and alcohol theft which can leave them with less profit than expected. We all know it.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Restaurant Clicks

APRIL 8, 2025

With so many BBQ joints, choosing the best can ignite fierce debates—possibly even bar fights! What keeps people coming back is the consistency in texture and taste across a wide variety of cuts. Texas barbecue is a cultural icon, luring folks from everywhere to taste its smoky magic.

Seasonal Menu 78

Seasonal Menu Sourcing Customer Service Customer Experience 78

Lavu

JUNE 13, 2025

Other bars and restaurants tout the benefits of increased safety and cleanliness (more on that below). In 2025, staying competitive means embracing digital payment trends. This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. You read that right.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Restaurant Business

JUNE 23, 2025

Smaller companies got into the act, too, as everyone from Huddle House (Perkins) to Logan’s Roadhouse and Krystal (SPB Hospitality) to Jack in the Box (Del Taco) got into the act. The consolidation trend was here, we thought. The need for technology to remain competitive would demand it. It’s the latest in a string of such moves.

Leadership 170

Leadership 2025 Food Supply Magazine 170

Paper Chase Accountancy

JUNE 15, 2025

Hospitality accounting services provide industry-specific expertise, crucial for accounting for restaurants and bars. This can be particularly beneficial for establishments like restaurants and bars, where rapid turnover and high volumes of transactions are common. However, the decision to outsource isn’t one to be taken lightly.

Operations 52

Operations Cash Management Hotels Hospitality 52

EATER

MARCH 14, 2025

Now five years removed from the onset of the pandemic, the labor market in restaurants is still suffering lingering effects. Kriston Jae Bethel/Bloomberg via Getty Images The COVID pandemic accelerated a labor shortage in the industry. In the spring of 2021, restaurants across the country were scrambling to find staff.

Marketing 256

Marketing Recruiting Hiring Back of House 256

Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Independent operators feel the squeeze the most.

Delivery 221

Delivery 2025 2024 Point of Sale 221