Perfect Daily Grind

MAY 28, 2023

One of the most prominent is an increasing move towards automation and technology. During this period, we have seen the uptake of automated systems and technologies grow across every level of the coffee supply chain – from production to roasting to brewing. You may also like our article exploring automation in coffee roasting.

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Food Supply Supplies Technology Article 173

Modern Restaurant Management

APRIL 4, 2023

The solution: workforce management (WFM) platforms that enable intelligent automation through the power of artificial intelligence (AI) to help increase workforce efficiency and productivity while optimizing labor processes and costs. The latest WFM technologies utilize artificial intelligence to solve these problems.

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2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Benefits of Workflow Automation. Responsiveness increases using automation.

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Front of House Social Media Email Marketing Point of Sale 178

SpotOn

MARCH 5, 2024

"SpotOn Marketing Assist is democratizing AI and automation technology for the independent restaurants who need it the most,” said Bryan Solar, Chief Product Officer at SpotOn.

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Marketing Email Marketing Social Media Loyalty Program 115

Crunchtime

FEBRUARY 23, 2024

In this article, a seasoned restaurant industry veteran with over three decades of experience, recalls the process of moving back-of-house operations from spreadsheets, to an automated platform. Learn about the struggles that ensued and the important lessons learned.

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Back of House Article Operations 139

Modern Restaurant Management

JUNE 26, 2023

People are fallible, so it makes sense to use machinery and automated processes whenever possible, especially when it comes to repetitive behavior and tasks that are mission-critical with time sensitivities. Read on to learn more about the impact and future of automation in the food industry. billion by 2027.

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Food Food Supply Uniforms Small Business 98

Perfect Daily Grind

MAY 30, 2023

In line with this, more and more coffee businesses have started to leverage the power of automation. Whether it’s using high-tech espresso machines or automated pour over brewers to assist with extraction, automation can ultimately help coffee shops offer consistently high-quality coffee. This is where automation comes in.

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Beverage Equipment Consumer Goods Customer Experience 147

Modern Restaurant Management

FEBRUARY 22, 2022

Automation and artificial intelligence have opened up new horizons of efficiency for operators, who would be loath to give it all up. When technology elevates the role of the human worker, there really is no dichotomy between automation and hospitality. Improving the Employee Experience. Doing More with Less.

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Modern Restaurant Management

NOVEMBER 15, 2021

But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Optimize Food Safety Protocols.

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Training Front of House Food Safety Back of House 192

Sculpture Hospitality

SEPTEMBER 5, 2023

As technology continues to evolve , automation tools have opened up a world of possibilities for streamlining your operations and maximizing profitability. Gone are the days of outdated manual processes holding back your restaurant’s potential.

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Operations Technology Management Management 143

Restaurant365

JANUARY 25, 2022

If you have stacks of vendor invoices on your desk, you might want to spend five minutes to discover how automating your restaurant accounts payable (AP) can vastly simplify your life. How automation simplifies restaurant accounts payable tasks. Automating your restaurant accounts payable can pay dividends in numerous ways.

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Modern Restaurant Management

SEPTEMBER 5, 2023

A recent Incisiv study found that QSRs expect 51 percent of tasks will be automated by 2025 while full-service restaurants expect only 27 percent of tasks to be automated by this time. Not surprisingly, QSRs are outpacing full-service restaurants with technology adoption.

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Food Safety Equipment Inventory Waste 106

Modern Restaurant Management

MARCH 16, 2021

Operating a 40,000-square-foot San Diego bayfront destination offering four distinct concepts with 1,100 seats is no easy task, but one thing enables the management to focus on hospitality: automation. How is automation integrated into Portside Pier and what was the thought process being the decision? The Brigantine, Inc.,

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Hospitality Magazine Customer Experience Outdoor 191

Modern Restaurant Management

DECEMBER 1, 2021

New Digital and Automated Strategies Can Help. Fortunately, there are new digital and automated strategies emerging that can help streamline product recalls and accelerate notifications to customers and supply chain partners. Creating an effective recall management plan is no small undertaking, and the process can feel daunting.

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Management Management Food Supply Food Safety 192

Modern Restaurant Management

MARCH 1, 2021

An RFID solution offers automated end-to-end transparency. In addition to traceability and transparency for quick, accurate food recalls, automation helps protect the restaurant by providing data that can be used to promote: Food safety by providing correct expiration and use-by information and facilitating proper food rotation.

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Technology Kitchen Safety Food Safety Food Supply 177

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. 100% of restaurant owners said automation improved their businesses. What Is Restaurant Automation?

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Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

MARCH 22, 2022

Automated Dining. Enhance the dining experience even more by incorporating digital ordering to automate the entire process. The video and figure below illustrates the automated dining process. It is only a matter of time before we see fully automated restaurants.

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Mobile Ordering Social Media Online Ordering Customer Service 199

Transact

OCTOBER 25, 2022

As Everett points out, the automated printing of labels also ensures that the back-of-house team isn’t wasting time writing out dozens of labels per day. “A is capable of automating. The post WHY A 27-UNIT SPORTS BAR MOVED TO AUTOMATE FOOD LABELING appeared first on TransAct Restaurant Solutions. It’s been a slam dunk.”.

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Sports Bar Back of House Food 147

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. Supersize it – every time. We’ve entered an age where personalization is everything.

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Loyalty Program Fast Casual Customer Experience Customer Service 209

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. “Restaurants are embracing new channels for customers to interact with their business, effectively meeting them wherever they are.

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Social Media Retail Website Management Online Ordering 152

Restaurant Business

MAY 31, 2023

Some operators are facing these challenges with innovation, however—adding automation as well as incorporating more digital offerings that help reduce staff intervention in processes are becoming more widespread, and these automated processes have an array of benefits. Chicken’s BSK (bb.q. Bottom line?

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Franchise Franchising Kitchen Safety Customer Experience 101

Restaurant365

JANUARY 11, 2022

And, with innovations in technology, the latest automated restaurant manager logs have now increased their usefulness beyond just handing off the day’s activities to the next manager and keeping above store operators apprised of what’s happening at their locations. Automation improves communication about new policies and procedures.

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Management Management Employee Relations Communication 158

Restaurant Business

MARCH 22, 2023

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation brings valuable efficiency gains to labor-strapped operators while also helping them provide better customer service. Everyone wins.

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Customer Experience Mobile Ordering Food Order Customer Service 98

Modern Restaurant Management

OCTOBER 27, 2020

Here are five ways that the hospitality industry can benefit from an automated back office. This is where payment automation solutions shine. In this way, automated software reduces the number of small errors, leaving more time to focus on rarer, but more complex, payment issues. Limit Paper Use and Multiple Payment Efforts.

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Hospitality Customer Service Franchise Franchising 218

Restaurant365

JANUARY 11, 2022

And, with innovations in technology, the latest automated restaurant manager logs have now increased their usefulness beyond just handing off the day’s activities to the next manager and keeping above store operators apprised of what’s happening at their locations. Automation improves communication about new policies and procedures.

Management 142

Management Management Employee Relations Communication 142

Lavu

NOVEMBER 10, 2022

Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation? Restaurant automation is the use of software and processes to simplify and automate repetitive operational tasks.

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Employee Relations Inventory Fast Casual Point of Sale 78

Restaurant Business

NOVEMBER 22, 2022

Labor saving techniques, such as tip distribution automation, can help ease this issue for operators. TipHaus is a software suite that syncs with restaurants’ POS, automates all calculations, distributes tips accordingly to specific employees and deposits that money into bank accounts affiliated with the suite.

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Tip Distribution Guest Recovery Customer Experience Consumer Goods 96

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen? In the restaurant kitchen, you’ll find many types of automation. The automated kitchen can save on labor costs, human error, and cleanliness.

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Kitchen Safety Reference Customer Service Mobile Ordering 105

Lady Boss Blogger

FEBRUARY 15, 2022

Find out how to understand building automation solutions (BAS). With building automation solutions (BAS), building managers can optimize every facet of daily operations. The post How to Understand Building Automation Solutions: The Basics appeared first on LadyBossBlogger. What does a BAS do? Generally […].

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Management Management Operations Small Business 78

Sling

SEPTEMBER 14, 2021

If you’re tired of spending hours putting together work schedules for your team and are looking for a solution, automated scheduling software is the answer. In this article, the workforce-management experts at Sling discuss the myriad benefits of automated scheduling and reveal the best tool for the job. What Is Automated Scheduling?

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Article Small Business Point of Sale Management 78