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The smartest ones aren’t just adapting—they’re using AI and automation to transform how their businesses run. This is an easily recognizable pattern for machines, and one that great technology could automate by providing you a summary notification of the emails you’ve received since yesterday.
Recently, one Zaxby’s franchisee decided to change how employees maintain cooking oil by switching to automated oil management. So, it came as no surprise that employees and HR alike had zero pushback when Neal told them he was rolling out a new, automated process to manage all aspects of cooking oil.
AI Will Mitigate Restaurant Hiring Challenges While customer-facing AI will capture headlines both for its successes and foibles, restaurants in 2025 would do well to start using AI to automate noncustomer interactions and processes. A good example of this type of AI automation is a project we recently completed with a national coffee brand.
With Subway franchisees spending tens of thousands of hours conducting inventory, IPC sought to not only automate their inventory management, but also bring efficiencies to the overall business to save time and money. Inventory Automation. If their food cost was way off, they had to go back and find the mistakes. Benefits Are Realized.
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. “AI should be introduced where it adds the most value—fast food and fast casual restaurants can benefit from kiosks and automated ordering, while full-service restaurants should focus on enhancing hospitality and personal service rather than automation,” said Fink.
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Paying too many fees for your payroll system Automated payroll systems can help restaurant owners abide by their state’s laws, while automating payroll, overtime and tip payouts. In general , hourly employees can earn overtime pay—at a rate of at least 1.5 Be sure to read up on the rules specific to your state.
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By polishing their own profiles and encouraging user-generated content like social media and Google reviews, savvy restaurateurs can boost organic diner discovery.Experimenting with Tech: Diners are increasingly comfortable with foodservice automation and AI, and they can be a huge boost in efficiency.
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Look into AI-driven scheduling and automation tools. An inventory management system with automated restocking alerts keeps your stock levels in check. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Improved efficiency : Automated scheduling saves time and reduces no-shows.
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"If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The
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