Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Managers are already busy.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 511

Food Safety Front of House Back of House Seating 511

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. I found a lot of loyalty in the team we were able to build here,” she says.

Front of House 325

Front of House Back of House Guest Recovery Loyalty Program 325

ChowNow

FEBRUARY 28, 2025

Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations.

Management 370

Management Management Document Hiring 370

Culinary Cues

DECEMBER 5, 2023

There are films that become representative of a generation and sometimes of a life lesson – occasionally both. We remember a line or two that is always there to remind us, to give us pause, or inspire us to reconnect with something or someone. You want more! The fact of the matter is: “Wax On, Wax Off” is great advice.

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” That money has to come from somewhere.

Front of House 264

Front of House Back of House Employee Relations Small Business 264

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. What do you aim to achieve?

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. In every office where I sat over the past 30 some odd years, has hung this picture of the master craftsman, leader, and ambassador of proper cooking and kitchen organization.

Hotels 341

Hotels Front of House Fine Dining Back of House 341

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Lavu

MAY 30, 2025

In this article, we highlight the top six KPIs every restaurant should monitor to stay competitive and maximize operational performance. For this article, our focus remains on labor cost percentage KPI, which the percentage of sales according to the wages of your employees. There are several restaurants KPI sets that you can use.

2025 78

2025 FOH Point of Sale BOH 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Reading Time: 9 minutes. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Table of Contents. million jobs.

BOH 148

BOH Back of House Front of House Employee Relations 148

Rocket Fuel

NOVEMBER 13, 2024

In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple. In a competitive labor market, restaurant owners need every tool at their disposal to attract and retain productive employees and reduce turnover.

Employee Relations 52

Employee Relations Front of House Back of House Franchise 52

Restaurant365

SEPTEMBER 7, 2021

This article was published in Modern Restaurant Management. For many, the current labor shortage centers around both restaurant hiring and employee retention difficulties. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers. Always Be Hiring with an Eye on Retention.

Hiring 60

Hiring Front of House Recruiting Back of House 60

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. But she says they weren’t receptive.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

EATER

SEPTEMBER 10, 2020

Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We New business are most vulnerable to disruptions caused by COVID-19 This story was originally published on Civil Eats. Bhalla has no backup plan and no clear path forward. That’s all we think about,” says Bhalla.

Food 232

Food Catering Small Business Retail 232

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Front Of House. How To Clean A Restaurant: Checklist. Hand sanitizer. Surgical gloves. Instructions.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Open for Business

MARCH 1, 2023

Google the restaurant’s name and read as many articles that have featured the restaurant as you can. Office setting, front of house, or back of house? Button-down tops, black slacks, or other dress slacks are likely to impress hiring managers. Keep it clean, comfortable, and professional.

Front of House 78

Front of House Back of House Uniforms Casual 78

Sling

DECEMBER 19, 2020

In this article, the workforce management experts at Sling give you tips for creating a restaurant training program that really works. New hires come with all levels of experience — some will demonstrate the requisite skills right out of the gate while others may have nothing but an amazing attitude. Restaurant Training Vs. Onboarding.

Training 78

Training Hiring Front of House Back of House 78

Sling

APRIL 27, 2023

In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Restaurant operations management is essential for the long-term health of your business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

JUNE 26, 2021

This article will present you with the things you should keep in mind when restarting your restaurant business. . Hiring an apt number of people for the back-of-the-house and front-of-the-house operations is critical to optimize the restaurant’s labour cost. . Formulate A Revised Restaurant Business Plan .

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Online Ordering 84

The Restaurant Times

MAY 13, 2020

In this article, we will guide you on how to start a multi-brand dark kitchen. . As there is no front-of-house at all, multi-brand cloud kitchens have evolved to cater to numerous audiences, each functioning under a separate brand. What Is A Multi-Brand Dark Kitchen.

Operations 90

Operations Social Media Website Management Online Ordering 90

The Restaurant Times

JUNE 30, 2021

This article will elaborate on some of the key responsibilities a manager must fulfil to run a profitable outlet. . A restaurant primarily has two types of operations – front of the house and back of the house. A restaurant manager, however, has multifaceted responsibilities. Handling Operations . Managing Finance

Management 52

Management Management Operations Front of House 52

The Restaurant Times

NOVEMBER 24, 2021

Hiring More Staff For Front- And Back-Of-The-House Operations. Hiring more staff is one of the strategies adopted to increase footfall. As per the PRIME report, more than half of the respondents were looking forward to hiring more staff for front- and back-of-the-house operations. Upgrading Interiors.

Operations 52

Operations Front of House Back of House Seating 52

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. wine, spirits, caviar, etc.)

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Cheetah

DECEMBER 2, 2021

Founded in 2014, 7Shifts grew to include digital help with the hiring process, notifications and shift trading, task management, health tracking, shift budgeting and more. Our own review of the state of tipping revealed that tip pooling and sharing reduces tension at restaurants by increasing transparency and promoting teamwork.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Cheetah

DECEMBER 1, 2021

Founded in 2014, 7Shifts grew to include digital help with the hiring process, notifications and shift trading, task management, health tracking, shift budgeting and more. Our own review of the state of tipping revealed that tip pooling and sharing reduces tension at restaurants by increasing transparency and promoting teamwork.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78