Social Hospitality

SEPTEMBER 27, 2018

IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Quick Links Why loyalty programs need an update What is next generation loyalty?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Understands your restaurant’s needs.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . Costs for these emerging technologies make them more accessible to independent restaurants and small chains, who fight with the big guys for more than just customers. It’s mobile friendly.” Photo by Networld Media Group.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. This article aims to give you tips on deciding if and when you might require a website developer. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. This change is now going to happen instantaneously.”

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

The Restaurant Times

FEBRUARY 14, 2022

I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. While the goal in larger areas will be to increase order frequency, for ‘new’ regions it will be to bring in first-time consumers. Innovations And Investments .

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. A Mobile Point-of-Sale System. Mobility is central to a food truck business, and your point of sale should support that. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

The Restaurant Times

MARCH 1, 2022

Customers in restaurants and bars have veered and stretched for a year and a half to adapt to the altering reality of going out in a pandemic. However, these weird times have created a lot of smaller, less well-publicized events — innovations, modifications, and idiosyncrasies — that have the potential to last.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. Resy , for example, created a mobile waitlist and capacity monitor. Your LTO can be a meal that isn’t currently on the menu, or a cool new twist on a customer favorite.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Restaurant Engine

MAY 26, 2021

With this comes a focus on innovation and new technologies. In this article, we look at what you need to know about this new trend. The automated robot can free up your staff to meet the customer service needs of your restaurant. Consistency in your restaurant is vital to building a loyal customer base.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

The Restaurant Times

SEPTEMBER 2, 2020

This article will guide you through the different digital marketing techniques that restaurants in Saudi Arabia must adapt to grow their business. Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments. Video Marketing.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. ” Curry Up Now Adds Incentives LTO.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

JANUARY 18, 2022

Restaurants typically have to compete for every customer, much more so than retail businesses, especially during difficult economic times because families are known to omit (or at least lower) dining out from their budgets to save money. In this article, we have put down five strategies to make marketing for restaurants work. .

Marketing 52

Marketing Social Media SEO Email Marketing 52

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? It can make or break their experience. Floor layouts necessitate some innovation and research, as they must blend your vision for the café with the availability of the space. Ordering station. Coffee bar.

Design 52

Design Café Customer Service Outdoor 52

iTab POS

NOVEMBER 11, 2018

According to new research, people have started to look at purchases differently, with them valuing experience more than the physical products themselves. This is the rise of the “experience economy.” ” Studies say that people are more likely to spend money on something if it leaves them with a memorable experience.

Technology 45

Technology Social Media Food Customer Experience 45

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

Lavu

NOVEMBER 11, 2019

Although Hart admits that several customers were annoyed at first when their cash was not accepted, they seemed to understand once the reason was explained. While 20% to 25% of Park Café’s sales were paid for in cash before the switch, Hart estimates that just 5% or 10% of customers paying in cash didn’t have a card.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Sling

OCTOBER 6, 2022

Sounds like a tall order, doesn’t it? In this article, the experts at Sling answer both those questions with a list of employee incentive programs that actually work. The built-in flexibility of the concept means that your business can customize the rewards to fit the interests of everyone on your team. 2) Perfect attendance.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

2021 114

2021 Mobile Ordering Food Guest Recovery 114

The Restaurant Times

SEPTEMBER 30, 2021

Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Front of House 98

MBB Hospitality

NOVEMBER 28, 2023

In challenging times, restaurant survival becomes an art form, mastered by those willing to innovate and persevere. Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. It’s not just about reacting to change, but anticipating it.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Apicbase

FEBRUARY 17, 2023

Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high. That’s why many food-service operators are now optimising their online ordering operations to make them more efficient. The multi-brand strategy allows for easy consolidation of diverse orders.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

The Restaurant Times

DECEMBER 21, 2020

A powerful restaurant management software can boost operational efficiency and optimize customer experience. This article offers a comprehensive list of must-have features to look for before choosing a restaurant POS system for restaurants in Saudi Arabia. . Ordering Ease. Supports Mobility Features.

POS 52

POS Mobile Ordering Cash Management Inventory 52