Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The Technologies Behind Modern Restaurant Work.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

JULY 19, 2023

With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand. Customers are human and humans yearn social contact and service when it comes to dining and drinking experiences.

Food 144

Food Café Customer Service Communication 144

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

The Restaurant Times

JUNE 21, 2022

Positive customer experiences help restaurants thrive and succeed. This includes a myriad of aspects such as food quality, ambiance, service, location, and reasonable pricing. But when it comes to service, the front staff primarily focuses only on making the ordering process and serving the process smooth. .

Technology 52

Technology Customer Experience Customer Service Point of Sale 52

Perfect Daily Grind

JUNE 16, 2022

Technology has never been so prominent in the coffee industry. By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. Read on to find out what they told me. How is data used in the coffee industry?

Café 141

Café Supplies Technology Merchandise 141

Modern Restaurant Management

FEBRUARY 28, 2020

When cell phones got smart, they became the shiny new technology toy. Just as verbal interaction can offer more opportunities to tap into human emotions than static visuals, so does smart speaker-based communication present novel ways to connect emotionally with consumers. Frictionless Hands-Free Response is Becoming Commonplace.

Marketing 165

Marketing Fast Casual Entertainment Article 165

Culinary Digital

OCTOBER 23, 2023

In our fast-paced world, technology has revolutionized the culinary and the dietetic industry. In this article, we will explore how the use of digital tools can significantly improve dietary operations. From streamlined meal planning and tracking to improved communication, the benefits are endless.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. That’s where NFC technology comes in. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. . Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

While sales, new menu items, and a fresh coat of paint can quickly bring more people into your restaurant, technology can help too. That’s where NFC technology comes in. NFC technology for restaurants is a great way to boost flagging sales and bring people into the establishment. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. Most large F&B brands know the power of messaging apps to respond to customer queries. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Sling

DECEMBER 10, 2023

In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success. Note how the business manages its employees , markets its products, provides customer service , and develops its business model. your target market). your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Fast and friendly service.

Back of House 52

Back of House FOH BOH Front of House 52

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Commissary kitchen.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Sling

NOVEMBER 23, 2023

In this article, we’ll discuss the three general stages of starting a business — learning, building, and working — and the specific steps within those stages that can help you get organized on the road to starting your own landscaping business. employee management, scheduling, task management, time tracking, communication, and payroll ).

Insurance 78

Insurance Equipment Customer Service Hiring 78

The Food Corridor

MAY 12, 2021

TFC is a software as a service (SaaS) providing online booking, invoicing, payment processing, client compliance management, and billing all within a seamless, efficient platform. You are a great fit for The Food Corridor if you are passionate about startups, technology, and food. Position Description. Primary Responsibilities.

Hiring 76

Hiring Management Management Food 76

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? We offer supportive services and partner discounts. Good for you!

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Open for Business

APRIL 9, 2024

In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. Four examples of customer loyalty programs When it comes to customer loyalty programs, what works for one restaurant might not work for the next.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. This is something that all businesses must strive to cater to as customer experience forms the backbone of restaurants. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 59

Customer Experience Social Media Customer Service Communication 59

The Restaurant Times

JANUARY 29, 2021

Like no other event in history, 2020 has turned around economies across the world — transforming how people work, communicate, eat, and shop. As a technology enabler for restaurants, we clearly see some emerging trends that will shape the future of restaurants in 2021. Chain restaurants will emerge stronger.

Online Ordering 69

Online Ordering Fine Dining 2021 Technology 69

The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. This is something that all businesses must strive to cater to as customer experience forms the backbone of restaurants. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 52

Customer Experience Social Media Customer Service Communication 52

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack.

Website Management 203

Website Management Retail Small Business Online Ordering 203

Cheetah

FEBRUARY 9, 2021

I’m Mike Lipari, Cheetah’s in-house demand planning expert, and in this article I’ll explain how small businesses can efficiently and effectively incorporate demand planning in their operations. There’s no need to be afraid of technology. Table of Contents. KPIs for Effective Demand Planning. Get other people involved.

Small Business 78

Small Business Supplies Food Supply Technology 78

Sling

MAY 18, 2020

In this article, the workforce-management experts at Sling give you tips to boost employee morale for a better work environment. That, in turn, will manifest as an improved work environment, better interpersonal relationships, a higher standard of customer service, and a more enjoyable and productive business culture.

Communication 78

Communication Hiring Article Customer Service 78

The Restaurant Times

FEBRUARY 14, 2021

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak, it is also gaining importance for restaurants for enhancing customer loyalty and boosting the ROI. How To Enhance Customer Loyalty By Customizing Your Online Ordering System.

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Apicbase

MARCH 25, 2024

When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. Fortunately, technology has dramatically improved efficiency in inventory management. If you are unfamiliar with demand forecasting, this article is for you. What’s not to like?

Inventory 52

Inventory Management Management Kitchen Safety 52

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., This article will present you with the things you should keep in mind when restarting your restaurant business. . Restore Customers’ Trust. Post-lockdown, customers are likely to be extremely cautious about where they eat.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Restaurant365

NOVEMBER 23, 2021

This article was published in Nation’s Restaurant News. Many of us work every day — chained to the technology that is supposed to free us from our desks, working two jobs to make ends meet, working one paid job and then coming home to work another shift in the unpaid but crucially important job of raising our families.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Future Food

JANUARY 13, 2022

When Pleasure Turns To Pain For Hospitality Owners, Staff & Customers. We’re all aware of the many factors that are creating these painful and stressful situations for both our hospitality business owners, their staff and their valued customers. New rules of engagement for the future enjoyment of food and service.

Hospitality 78

Hospitality Tourism Airlines Café 78

Sling

OCTOBER 31, 2022

In this article, we discuss some of the key steps for opening a physical fitness center and introduce you to a tool that can make opening, organizing, and operating any business much easier. Getting a customer-centric point of view can go a long way toward helping you make the right decisions. Table of contents. 4) Brainstorm a name.

Insurance 78

Insurance Website Management Equipment Advertising 78

Touch Bistro

JUNE 2, 2021

In fact, restaurant reservations and the technology that supports it is so valuable that public officials and organizations such as the American Industrial Hygiene Association (AIHA) recommend adopting a reservations-only model or call-ahead seating. Custom Reservation Notes. Two-Way Communication. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

Apicbase

APRIL 14, 2023

The people in charge of onboarding are part of our Customer Success team (CS). The Customer Success team is fast, eager to help, and they are super friendly.” You’ll find plenty more happy customers in our customer stories. You’ll hear what other food service companies say about our customer success team.

Inventory 52

Inventory Technology Communication Take-out 52

The Restaurant Times

SEPTEMBER 17, 2020

This article explains how restaurants in Saudi Arabia can master the online ordering system and increase delivery orders. . Use Technology To Accept Orders. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Restaurant365

SEPTEMBER 21, 2021

This article was published in Fast Casual. September 21, 2021 by Morgan Harris, Restaurant365 Chief Customer Advocate & Co-Founder . Today’s restaurant technology tools can help optimize both these costs in different ways. Today’s restaurant technology tools can help optimize both these costs in different ways.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Sling

MAY 25, 2021

In this article, the experts at Sling discuss some of the more common business goals and how to go about setting — and achieving — your own. Investing in technology to streamline operations. We’ll discuss that concept a bit further in point one of the How To Set Your Own Business Goals section later on in this article.

Small Business 78

Small Business Hiring Article Customer Service 78