The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks?

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

SEPTEMBER 7, 2021

This article was published in Modern Restaurant Management. For many, the current labor shortage centers around both restaurant hiring and employee retention difficulties. Always Be Hiring with an Eye on Retention. Always Be Hiring with an Eye on Retention. Even when we’re theoretically fully staffed, we’re still hiring.

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Hiring Front of House Recruiting Back of House 78

The Food Corridor

MAY 12, 2021

This position will lead customer service and engagement, onboarding and feature adoption, and communication, ensuring clients successfully use the platform, renew services, and grow their revenue and/or adopt additional TFC products. Create, update, and maintain self-service help articles and how-to videos in the knowledge base.

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Hiring Management Management Food 76

Sling

NOVEMBER 19, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. When looking for new hires, your HR department can be a huge help and contribute to your recruitment strategies. 3) Contact Past Applicants.

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Recruiting Hiring Management Management 78

Sling

OCTOBER 30, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. When looking for new hires, your HR department can be a huge help and contribute to your recruitment strategies. 3) Contact Past Applicants.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

OCTOBER 3, 2023

In this article, the experts at Sling will answer those questions and show you how the right tool can make scheduling a split shift quick and easy. 5) Experience in different parts of the business Depending on the type of business, a split shift may provide the opportunity to gain experience in other parts of the operation.

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them.

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Point of Sale Download Communication Reference 370

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. How to communicate your COVID-19 restaurant closure.

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Social Media Restaurant Law Employee Relations Communication 312

Perfect Daily Grind

MARCH 21, 2023

You may also like our article on whether direct trade is an effective model in specialty coffee. However, price isn’t everything – direct trade also often means more open communication between producers and roasters, as well as more transparency with consumers. Read on to find out what they had to say.

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Pricing Supplies Sustainability Communication 176

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees.

Retail 144

Retail Management Management Point of Sale 144

Sling

NOVEMBER 23, 2023

In this article, we’ll discuss the three general stages of starting a business — learning, building, and working — and the specific steps within those stages that can help you get organized on the road to starting your own landscaping business. employee management, scheduling, task management, time tracking, communication, and payroll ).

Insurance 78

Insurance Equipment Customer Service Hiring 78

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Sling

NOVEMBER 16, 2021

In this article, the experts at Sling answer those questions to help you foster a sense of unity among your employees. The differing ages, backgrounds, skill sets, and experience levels of a team means that there’s a unique perspective just waiting to be heard. 3) Hire With A Diverse Team In Mind. But what exactly is teamwork?

Small Business 174

Small Business Hiring Management Management 174

Sling

MARCH 25, 2021

3) Hire With Diversity In Mind. It fosters creative innovation and gives your team more skill, more talent, and more experience. If you want those things for your team, hire with diversity in mind. If you want those things for your team, hire with diversity in mind. 13) Communicate. 4) Set Goals. Absolutely not.

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Recruiting Communication Hiring Small Business 148

Perfect Daily Grind

JANUARY 23, 2020

When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. Here’s how to retain the baristas you hire, and keep them from leaving. Hiring For Skill Versus Fit. Hiring for cultural fit doesn’t have to come at the expense of workplace diversity.

Café 148

Café Hiring Training Customer Service 148

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Culinary Cues

MAY 2, 2020

Chefs depend on their ability to stay ahead of situations, to be in control, to think clearly and depend on past experience to find the answers. You are an exceptional cook, a communicator, a planner, a problem solver, a team builder and a business savvy chef with an entrepreneurial spirit. PLAN BETTER – TRAIN HARDER.

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Training Take-out Transportation Customer Experience 299

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media. 13 Ways to Promote Your Restaurant on Social Media 1. Don’t forget about video.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Sling

DECEMBER 14, 2021

No, we’re not talking nationality, age, gender, experience, and the like (that’s more about diversity ). In this article, we’ll show you 16 personality types based on the research of Carl Jung and Isabel Briggs Myers and tell you how to motivate each. Artists are always ready to explore and experience something new.

Entertainment 148

Entertainment Innovation Communication Article 148

Sling

MAY 18, 2020

In this article, the workforce-management experts at Sling give you tips to boost employee morale for a better work environment. 1) Hire A Diverse Team. Hiring a diverse team gives you access to those markets like never before. Hiring a diverse team gives you access to those markets like never before.

Communication 78

Communication Hiring Article Customer Service 78

Sling

DECEMBER 19, 2020

But how do you build a program that helps your employees make fewer mistakes, perform their job with greater competency, and serve your customers better? In this article, the workforce management experts at Sling give you tips for creating a restaurant training program that really works. Restaurant Training Vs. Onboarding. Onboarding.

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Training Hiring Front of House Back of House 78

Sling

MARCH 26, 2022

2) Find The Best Hires. The first step in boosting employee retention is hiring the right people. A huge part of the employee-retention equation is determining whether or not a potential hire fits in with your company culture. So don’t just hire a new team member one day and turn them loose to work the next day.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

JANUARY 10, 2023

In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident. If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Hot Schedules

APRIL 21, 2020

Rivera went on, “We also looked at what could be the most affordable for our customers. With a ghost kitchen you have less overhead so you may be able to offer your menu items at a lower price point for your customers.”. Make sure you’re able to offer a safe environment for staff, and they are able to safely interact with customers.

Kitchen Safety 125

Kitchen Safety Customer Service Food Safety Point of Sale 125

Sling

JUNE 19, 2023

In this article, we discuss how to prepare, set up, and operate your bar for potential success. 10) Hire and schedule employees Hiring and scheduling employees may seem like an impossible task at first, but with the help of modern technology, you’ll be a pro in no time. Breaking things down into smaller steps can help.

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Bar Employee Relations Equipment Advertising 78

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Engage Your Employees. There are many benefits to having engaged employees.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Perfect Daily Grind

AUGUST 18, 2019

He maintains that employees who experience a good workplace culture are happier and more productive, which in turn boosts productivity and profit margins. Your business is as strong as your team’s ability to create a resonating experience,” Matt says. . Define & Communicate Your Values. A barista pulls a shot of espresso.

Café 104

Café Seminar Employee Relations Communication 104

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

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License Certification Kitchen Safety Food Safety 78

The Restaurant Times

JANUARY 29, 2023

You need to start multiple outlets and expand your business to serve more customers, generating more revenue and profit. This article will discuss the different challenges of the multi-location restaurant business and how you can overcome them to oversee teams across multiple locations and ensure a consistent guest experience.

Management 52

Management Management Food Supply Customer Experience 52

Sling

FEBRUARY 17, 2021

This article will answer those questions and give you the 9 best ways to find employees. So, for example, if you’re looking for a waitress with great customer rapport, remember that the latter skill is much more difficult to teach. As a business owner, you may be operating with the belief that experience trumps everything.

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

The Restaurant Times

SEPTEMBER 23, 2020

Happy employees promote a healthy environment and are often responsible for satisfied customers. This article offers five effective ways of how restaurateurs can raise the spirits of their staff, boost employee morale, and keep up profits. Most mishaps or instances of poor customer experience are often a result of a lack of training.

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Back of House Document Training Hiring 98

Sling

MAY 22, 2020

Because this is often easier said than done, the talent-management experts at Sling have created this article to introduce you to the concept of employee turnover and give you tips for decreasing it in your business. You can customize this formula to analyze your own turnover rate in a variety of situations, including: Annual turnover.

Management 144

Management Management Employee Relations Insurance 144

Restaurant365

SEPTEMBER 21, 2021

This article was published in Fast Casual. September 21, 2021 by Morgan Harris, Restaurant365 Chief Customer Advocate & Co-Founder . Hiring, scheduling and payroll tools. Technology tools can now streamline many of the most time-consuming tasks for restaurant managers, from hiring to scheduling and payroll.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Sling

MAY 14, 2022

In this article, we’ll discuss the elements of an effective employee value proposition and give you tips for creating the best one for your business. An employee value proposition (or EVP for short) is a set of benefits that a business offers to its employees as compensation for their skills, experience, and expertise.

Management 78

Management Management Employee Relations Insurance 78

Sling

NOVEMBER 10, 2021

In this article, the workforce-management experts at Sling offer tips to help you improve integrity in the workplace. Exhibiting integrity in the workplace is key to building and maintaining trust among your employees and with your customers and clients. Why Is Integrity In The Workplace Important? Builds And Maintains Trust.

Communication 78

Communication Customer Service Management Management 78

Tableo

JUNE 21, 2023

The tactics we’ll discuss in this article will help you reach your objectives and develop a superb reputation in the restaurant business. Finding the right fit in the hiring process It’s critical to have a productive hiring procedure in place once you’ve drawn suitable candidates.

Recruiting 40

Recruiting Seminar Hiring Workshop 40

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. In this article, we give you tips to help you create, perfect, and maximize the best social media plan for your business. 2) Go Where The People Are.

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Social Media Marketing Customer Service Hiring 78