Modern Restaurant Management

SEPTEMBER 9, 2024

Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. Additionally, Beastro is designed to cook dishes individually, which allows for careful allergen management, ensuring customer safety.

Food Safety 473

Food Safety BOH Kitchen Safety FOH 473

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef Showcases – Consumers are hungry for culinary experiences curated by chefs.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

DECEMBER 14, 2022

Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen. Food preparing robots are helping restaurants execute cooking tasks more efficiently, shaving valuable seconds off the time it takes for an order to reach a customer. Robin Zheng.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. Waiter interview questions to ask: What experience do you have as a waiter or waitress? What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

The Rail

JUNE 6, 2025

Changing the restaurant enhances the dining experience and demonstrates to the patrons that the company values them. The design also reveals that the company values customer comfort and takes immense satisfaction in its space. Customers who know their experience will find it quick and simple; thus, this convenience helps them return.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

APRIL 26, 2024

To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Next Restaurants

FEBRUARY 6, 2023

Much has been done for allergen-awareness in recent years, from the rise of popular health trends like gluten-free diets and increased exposure to allergen incidents through social media, but with 200,000 Americans admitted to hospital for allergic reactions to food every year, more can be done.

Allergens 119

Allergens Marketing Fine Dining Food Safety 119

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Rail

APRIL 10, 2025

These figures underscore that sustainability benefits the environment and helps restaurants as well by improving their efficiency, saving costs, and strengthening customer loyalty. These efforts offer a dining experience thats informed and easy to navigate. Transparency meets these demands directly.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz? According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

NOVEMBER 10, 2022

Liquor liability insurance can protect your business in case a customer becomes intoxicated and causes an accident. Common risks to your business space can include fire, theft, and damages done by customers. This can be unlabeled allergens or a foodborne illness. Mobile Food Business Insurance Needs. Food Truck Insurance Needs.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency.

Allergens 195

Allergens Outdoor Customer Experience Dine-in 195

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. For example, AI in chatbot technology is changing how restaurants interact with guests and is altering the customer experience. Customization.

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

The Rail

OCTOBER 14, 2022

Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. However, you can mitigate those issues by training your staff as much as possible on food allergens and how to avoid them. Identify Allergens on Your Menus. Train Your Staff.

Allergens 147

Allergens Management Management Dietary Restrictions 147

Modern Restaurant Management

OCTOBER 29, 2021

However, they’re not the only ones to experience problems with chargebacks in the post-Covid marketplace. It also means employing best practices to eliminate common oversights, including: Lapses in customer service. That works for cases in which the merchant has a direct experience with the customer.

Online Ordering 251

Online Ordering Mobile Ordering Customer Service Food Order 251

7 Shifts

NOVEMBER 12, 2020

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality. It’s important to train all newcomers on your service standards to make sure they’re giving guests a uniform experience.

FOH 307

FOH Food Safety BOH Customer Service 307

Social Hospitality: Restaurants

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. One such software, Nutritics, also calculates dishes’ allergens, calories, and nutrition based on inputted recipes. Buzztime offers tablets that let customers play trivia and poker games. All guests want a unique experience.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

The Restaurant Group

NOVEMBER 20, 2024

Introduce dishes or experiences that aren’t available elsewhere. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Live music, comedy nights, or trivia can turn a regular evening into a memorable experience. Stay Authentic and Consistent Authenticity is key.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

NOVEMBER 4, 2019

“Our new Meatless Mondays not only allow us to offer more options to vegetarians and vegans, but we’re able to share with our other customers, who are meat-eaters, that substituting a plant-based alternative doesn’t have to sacrifice the taste of a dish.” ” Meatless Farm is expanding into restaurants in the U.S.

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Apicbase

JULY 11, 2025

When they’re solid, your architecture stays strong, even as complexity increases The essential functions align with the layers in a best-of-breed architecture: Data and Connectivity Layer Operational Core Finance Layer Customer-Facing Layer Insights Layer The functional blueprint of a modern restaurant stack. They’re also the pressure points.

Allergens 52

Allergens Cash Management Point of Sale Inventory 52

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 179

Café Consumer Goods Customer Experience Sustainability 179

Hot Schedules

JANUARY 29, 2020

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Ensure accuracy with your menu’s nutrition and allergen information.

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Let's talk about the advantages of counter service: Faster service and quicker turnover of tables/customers.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

Culinary Digital

FEBRUARY 17, 2025

Starting on January 20th, 2026, restaurants, cafeterias, and other food service providers will have to reckon with new requirements on tracking food from its point of origin, storing food to prevent spoilage or cross-contamination, providing updated ingredient and allergen information for customers, and more.

2025 52

2025 Management Management Food 52

Cheetah

JANUARY 20, 2022

Studies show that more options, even when it comes to food, makes customers less confident in their menu choices and reduces overall satisfaction. Of course, a menu should cater to various tastes with a diversity of flavors, textures, allergens, and even calorie count. Less Choice Leads to Happier Clients.

Seasonal Menu 148

Seasonal Menu Food Supply Allergens Food Order 148

The Restaurant Times

JANUARY 31, 2022

Such recipes can be a great way to enrich your customers with the nutritional content and the deliciousness of baked foods. Include Allergen-Free Foods In The Menu. Studies indicate that sales of allergen-free food items have increased gradually over the period, and the trend is expected to continue in the future.

Allergens 83

Allergens Food Consumer Goods Point of Sale 83

The Rail

JANUARY 15, 2024

Considering the Guest’s Perspective When aiming to instill a culture of cleanliness, asking your staff to consider the customer’s perspective surrounding the matter can be a game changer in terms of gaining new insight surrounding hygiene. The Environmental Protection Agency (EPA) explains that mold produces allergens and irritants.

Kitchen Safety 130

Kitchen Safety Food Safety Allergens Food Supply 130

Hot Schedules

JANUARY 27, 2020

HotSchedules Co-Founder and Chief Customer Officer David Cantu recently joined Fred LeFranc, CEO of Results Thru Strategy, on a webinar to discuss the big trends that operators need to be aware of going into the new year. These customers are more conscious of what they’re putting in their bodies,” Cantu said. read more.

2020 117

2020 Webinar Employee Relations Allergens 117

Perfect Daily Grind

APRIL 2, 2020

The oat milk can then be stored again in sterile silos before it is packaged and dispatched for customer use. Onyx Coffee Lab , a roastery and coffee shop who’ve opened a new location in Bentonville, Arkansas US, have opted to use oat milk as the standard in all drinks unless customers specifically request dairy. “We

Beverage 205

Beverage Food Order 2019 2017 205

The Rail

AUGUST 23, 2022

User Experience with the Site Advances Linguistic considerations are not the only thing to bear when localizing a site. The descriptions of the menu and services, customer support, navigation interface, pages with reviews, promotional offers, and photo and video content should be adapted to the needs of the target audience.

SEO 130

SEO Social Media Customer Service Customer Experience 130

Cheetah

NOVEMBER 16, 2021

November is World Vegan Month, the perfect opportunity for your restaurant to experiment with alternative menu specials. Restaurants that act now and start using clean label products will bring in more customers and increase sales. Less additives, allergens and preservatives. Reading Time: 4 minutes. Here’s how.

Food 147

Food Food Safety Consumer Goods Allergens 147

Hot Schedules

NOVEMBER 20, 2019

Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Creating great experiences for guests and employees should be at the top of your restaurant’s priority list. Delivery is about speed. Labor is changing.

2019 103

2019 Hospitality Employee Relations Allergens 103

Hot Schedules

OCTOBER 6, 2019

Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. You can also include options for substitutions.

Catering 60

Catering Allergens White Paper Customer Experience 60