Airlines Seating Travel 
Modern Restaurant Management
JUNE 10, 2021
Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes.
7 Shifts
AUGUST 26, 2019
Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right duration."— It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. What is Restaurant Revenue Management? A tense atmosphere.
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Perfect Daily Grind
JUNE 21, 2022
For many, a cup of coffee is a central part of the experience of air travel. However, it’s undeniable that convenience has historically been a priority for airline coffee, with quality and taste generally taking a back seat. Why has airline coffee historically not been of high quality? Competitive advantage.
Modern Restaurant Management
SEPTEMBER 30, 2020
Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. How Comfortable are Diners? Primary reasons for dining out less. Most Important safety initiatives.
EATER
MAY 26, 2021
Williams-Forson writes that in the decades after emancipation, and before most people could afford an automobile, Black women would bring food from their homes , including biscuits, hot coffee, fried chicken, and boiled eggs, to sell to weary travelers at train stops.
Modern Restaurant Management
MAY 5, 2021
Airlines scored last for online experiences (27 percent poor; 10 percent excellent). “Some Americans may not have had a summer vacation since 2019, and so there's clearly a lot of pent-up demand,” says Melanie Lieberman, senior travel editor at The Points Guy. Just 9 percent would see value in quarantine upon arrival.
Modern Restaurant Management
DECEMBER 28, 2023
More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Failure to adapt will make securing a seat at the table an uphill battle for tech companies.
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