Modern Restaurant Management

NOVEMBER 24, 2020

Does your dining room layout need a social distance inspired layout? Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Should you consider entering the food truck business?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

SEPTEMBER 16, 2020

Train staff to handle these calls well and keep people coming back. Restaurants should advertise what precautions they're taking to keep people safe. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Social Media : Social Media got more saturated with content when COVID hit.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 31, 2024

To combat revenue challenges, 36 percent of leaders said their top investments would be in enhanced sales and marketing technology, promotions, and loyalty programs, alongside 27 percent who are planning staff investments, including enhanced training, salaries, recruitment, and benefits. Cottage cheese had a social media-fueled renaissance.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

The Rail

APRIL 14, 2025

A small company loan offers the funds required to reach a larger audience, whether via digital advertising , content marketing, social media interaction, or search engine optimization. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant brands and independents have leaned heavily on email and social media to communicate with their best customers and guests during the pandemic. Digital advertising will become high priority. Existing locations will remove tables and chairs to always be prepared for social distancing.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

DECEMBER 10, 2021

Promotion and advertising are what we call a restaurant’s “secret sauce.” ” Let’s look at seven ingredients that you should include in advertising and promotional campaigns for your restaurants. Train your staff to build other taking points. Emphasize Best-Selling Items. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

ChowNow

JANUARY 22, 2021

Highlight your restaurant app on social media. Use your social networks to help get the word out about your restaurant app and any promotions you may be running. Like email, social media is a great place to connect with your current customers. Download: The Ultimate Guide to Social Media for Restaurants.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. The mission statement is THAT IMPORTANT!

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

The Rail

APRIL 10, 2025

This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information. Public scrutiny can lead to social media callouts, negative reviews, and long-term reputational harm thats difficult to repair. It requires more than listing locally sourced on the menu.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

FEBRUARY 9, 2024

Yet, there remains one area ripe for innovative change: engaging communication for all stakeholders (and no, I’m not talking about customer-facing menu boards, point-of-purchase advertisements, drive-through displays, or slick commercials).

Communication 471

Communication Franchising Franchise Leadership 471

Culinary Cues

APRIL 3, 2020

Make sure that every employee is properly trained and on-board with the importance of this process. The pool of potential employees will be substantial and so will be the need for training. You should plan that many of your old employees will not return so effective training will be essential. PLAN BETTER – TRAIN HARDER.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JULY 10, 2020

: A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Get a Demo 6. Apple | Android 8. Apple | Android 18.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Get a Demo 6. Apple | Android 8. Apple | Android 18.

Management 352

Management Management Operations Mobile Ordering 352

The Rail

OCTOBER 30, 2024

A reliable and well-trained team is essential for handling the various logistical challenges during the delivery process. Restaurants must invest in advertising and promotional campaigns to raise awareness about their delivery options in a crowded marketplace.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

NOVEMBER 14, 2019

In the beginning we had a huge commitment to training. We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. You used to have to hire an advertising agency to market to your customers. Today, your customers are your advertising agency on social media.

Social Media 361

Social Media Advertising Technology Dine-in 361

Embrace the Suck

MAY 24, 2023

While you may already be promoting to your customers, it's equally significant to advertise to your prospective staff. Incorporate images and videos on your social media platforms that capture your team enjoying their work at your restaurant. This involves marketing your restaurant as an appealing workplace.

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The restaurants of the future will disrupt the industry with: specialization, availability, exclusivity and speed and, media engagement.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 18, 2024

They should also be outgoing and able to socialize with customers. Once your post is ready, you can share it directly with employees in the 7shifts app, as well as on social platforms. Bars are social, vibrant, and entertaining places so consider how your design will showcase this. Step 2: Track job candidates.

Bar 370

Bar License Email Marketing Customer Service 370

Goliath Consulting

APRIL 28, 2020

It also means you’d have to hire, train and pay new staff for this job including paying for insurance and vehicle expenses. Pros: Doubles as advertisement that increases exposure of your restaurant. Provided drivers/ No training required. Cons: You’ll need to hire, train and pay your driver. Cons: High Fees.

Delivery 269

Delivery Food Back of House Social Media 269

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. Social-distancing services are here to stay.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

APRIL 2, 2020

Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. Hospitality Training Magazine – articles and member blogs with practical training content. Bryte Payment Solutions, Inc.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

The Rail

AUGUST 28, 2024

Publications on the establishment's website, social networks, emails, and SMS notifications should contain detailed information about the date of the move, the new address, and any changes in the operation of the establishment. They should be trained to deliver outstanding service and respond promptly to customer reviews and comments.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

The Restaurant Group

MAY 25, 2025

What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches. It involves making sure customers find positive, accurate information.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

EATER

MARCH 3, 2022

After signing their lease, the Stockstills received a full menu of drink recipes from their upline, who also trained them on the extensive documentation that Herbalife required to keep the shop compliant. The company also requires new club owners to complete a training module on successfully operating a commercial business.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Goliath Consulting

JUNE 8, 2023

Cultivate a warm and welcoming environment by training your staff to be friendly, attentive, and knowledgeable. Leverage various strategies, such as dynamic social media campaigns, targeted email marketing, enticing advertising initiatives, special promotions, and engaging events.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

7 Shifts

JANUARY 20, 2023

Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising.

Management 397

Management Management Kitchen Safety Front of House 397

ChowNow

SEPTEMBER 9, 2024

After perfecting your menu, contracting suppliers and training staff to prepare and serve the food, how do you actually get customers in your door? It all comes down to marketing, whether it’s a social media post or an email blast. That includes having a social media presence and showing up on web searches.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

SpotOn

NOVEMBER 21, 2024

Your loyal customers are your best advocates, and when they give someone a gift card from your restaurant as a present, they’re spreading holiday cheer and helping you attract new customers without spending a dime on advertising. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

JULY 1, 2024

It also helps to research your target customers' age and social status. Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. First, make sure it's catchy.

Bar 221

Bar License Food Supply Restaurant Law 221

The Restaurant Group

MAY 31, 2025

Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes. Collecting Emails from Your Customers Ask Customers When They Dine In Train staff to politely request emails during customer visits.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Lavu

JUNE 6, 2025

Training and development opportunities to help employees improve their skills and become more efficient in their roles. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs. Additionally, cross-training can help to improve efficiency in the workplace.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

APRIL 26, 2024

Advertising your restaurant's allergy-friendly options by targeting the right people on social media is usually an approach worth exploring. The last but crucial step is to train your staff to excel in serving customers with dietary restrictions.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Indoor Media

JULY 29, 2020

This coupon advertising program is available for all types of businesses – big and small. Groupon’s coupon advertising platform is easy to set up and manage. When it comes to coupon advertising, there is only ONE way to get a return on your investment. In-Depth Training is Required. Coupon Advertising Can Be Profitable.

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420