The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

NOVEMBER 14, 2019

In the beginning we had a huge commitment to training. We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. You used to have to hire an advertising agency to market to your customers. How is tech incorporated into operations?

Advertising 361

Advertising Social Media Technology Dine-in 361

Modern Restaurant Management

APRIL 2, 2020

” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

SpotOn

NOVEMBER 21, 2024

Your loyal customers are your best advocates, and when they give someone a gift card from your restaurant as a present, they’re spreading holiday cheer and helping you attract new customers without spending a dime on advertising. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. They should also be outgoing and able to socialize with customers. Once your post is ready, you can share it directly with employees in the 7shifts app, as well as on social platforms. Step 2: Track job candidates.

Bar 370

Bar License Email Marketing Customer Service 370

Lavu

JUNE 6, 2025

Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. Training and development opportunities to help employees improve their skills and become more efficient in their roles. Another solution is to start a composting program for food scraps and other organic waste.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

ChowNow

SEPTEMBER 9, 2024

After perfecting your menu, contracting suppliers and training staff to prepare and serve the food, how do you actually get customers in your door? It all comes down to marketing, whether it’s a social media post or an email blast. That includes having a social media presence and showing up on web searches.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

7 Shifts

JULY 25, 2024

For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Promote your catering services on social media and through word-of-mouth to attract more clients and boost their overall revenue. and 15% of the total bill.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

JANUARY 20, 2023

Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. Next, promote your contest or giveaway through social media and other channels.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Then, after about 5 purchases, you can give them a free drink upgrade or a free dessert.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

JULY 1, 2024

It also helps to research your target customers' age and social status. Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. First, make sure it's catchy.

Bar 221

Bar License Food Supply Restaurant Law 221

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

The Rail

JULY 5, 2024

You can decide on price, location, and advertising by researching the profitability and popularity of each menu item. To boost sales, concentrate on emphasizing and selectively advertising high-margin goods. To encourage team loyalty and motivation, provide chances for skill development and career growth.

Management 130

Management Management Loyalty Program Point of Sale 130

Indoor Media

JANUARY 16, 2025

Your storefront, as is your social media, website, or delivery boxes, is essential. A recognizable brand builds familiarity, and with familiarity comes loyalty. Experts estimate that consumers are confronted with between 4,000 and 10,000 advertisements every day. Or advertising. Invest in proper training.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

The Rail

JANUARY 9, 2024

Offer Senior Discounts Another great way to draw in silver spenders to your restaurant is to offer age-specific discounts or loyalty programs. Knowing that silver spenders tend to shell out more money than other generations , this will likely mean that you won’t hurt your profit margins by implementing this type of program.

Loyalty Program 147

Loyalty Program Social Media Website Management Back of House 147

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. Smashburger selected integrated creative company Partners + Napier as creative and media agency of record following a competitive review. Partners + Napier was selected for its food experience and integrated approach to uniting creative and media.

Franchise 384

Franchise Franchising Fast Casual 2019 384

Next Restaurants

MAY 8, 2024

Encourage Customers on Social Media Nowadays, social media is like a cheat key for restaurants, offering a dynamic platform to showcase your signature dishes, connect with customers, and ultimately drive foot traffic and sales. So, how can restaurants effectively engage with their audience on social media?

Loyalty Program 105

Loyalty Program Social Media Point of Sale Online Ordering 105

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Building a loyal customer base through social media marketing, delivering high-quality offerings, and participating in events can also increase profits. To enhance profits, effective food cost management is key.

Fast Casual 138

Fast Casual Food Truck Fine Dining Loyalty Program 138

Bingage

NOVEMBER 18, 2019

And for that, you don’t need to create a completely different menu, instead of that use creative Restaurant chalkboard signs put it in outside the restaurant and start advertising. Create a Hype on Social Media. STOP Offering Loyalty Points!! A restaurant referral program helps with that.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Restaurant365

NOVEMBER 19, 2019

Finding and training staff. To address finding and training staff within a scarce workforce, many restaurant owners are beginning to focus on retention. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

2020 92

2020 Operations Mobile Ordering Social Media 92

Squirrel Systems

MAY 3, 2024

Training staff to be multi-skilled to handle multiple roles during less busy times can also increase productivity and reduce the need for a larger workforce. Increase Sales of High-Profit Items Training your staff to understand the profit margins of different dishes and suggestively selling high-margin items can significantly boost profits.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

Open for Business

MARCH 21, 2023

Because word-of-mouth marketing is an unpaid form of advertising, you can use this important tool no matter your restaurant’s marketing budget. Word-of-mouth marketing is a form of organic advertising. Social media: Word-of-mouth marketing includes organic social media mentions.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Marketing promotes and sells what your restaurant has to offer, and it includes both your restaurant branding and advertising. Rent and Building Fees. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others.

Loyalty Program 78

Loyalty Program Customer Service Customer Experience Employee Relations 78

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Offer growth opportunities, recognition and development training. One way to stand out is with your social content. Restaurant labor costs are rising.

Recruiting 102

Recruiting 2021 Management Management 102

Lavu

NOVEMBER 18, 2022

Advertising: Share information about the advertising channels you will leverage and the average cost associated with each platform. List media outlets in your area along with stories to pitch to nearby news stations, print publications, blogs, and social media influencers. Share information about your operations.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Offer growth opportunities, recognition and development training. One way to stand out is with your social content. Restaurant labor costs are rising.

Recruiting 98

Recruiting 2021 Management Management 98

Restaurant Clicks

NOVEMBER 5, 2017

Social Media Marketing. Marketing automations – birthday email program, loyalty systems, and more. Please note that 9 out of 10 candidates you will interview for internal positions will be primarily interested in social media and posting food photos. PPC – Pay per click (advertising).

Marketing 76

Marketing Email Marketing SEO Social Media 76

Restaurant365

DECEMBER 4, 2020

In addition to addressing customer concerns about dine-in in general, you may want to consider implementing technology changes that allow for social distancing protocols. For example, using QR codes for menus or adding contactless payment options follows customer expectations for a socially-distanced dining experience.

2021 78

2021 Operations Mobile Ordering Social Media 78

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Train your employees on how to properly handle curbside orders and take payment. Loyalty Programs. Avoid fragile things that can break or melt during transport.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Restaurant Times

JUNE 15, 2020

Working on your customer loyalty requires you to think about everything from the customer’s perspective. The report stated that longer waiting times lead to lower scores in terms of satisfaction and loyalty among customers. . Loyalty Programs . When it comes to customer loyalty, multiple factors come into play.

Loyalty Program 52

Loyalty Program Fine Dining Social Media Customer Experience 52

Restaurant Engine

JULY 24, 2024

UGC can come in the form of social media posts, reviews, blog posts, videos, and more. Othertimes, they are people who love to post on their social media accounts. Using social proof, it signals to others that your restaurant is worth a visit. This makes it a great form of word-of-mouth advertising.

Social Media 52

Social Media Coupons Customer Experience Loyalty Program 52

Open for Business

SEPTEMBER 2, 2024

Marketing and advertising are fundamental for growth, but restaurants tend to keep these costs to about 3-6% of total sales. Here are some strategies to keep your food costs in check: Regularly update recipes and train staff to follow them precisely and avoid over portioning. Try to keep labor costs between 25-35% of total sales.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

Clover - Restaurants

AUGUST 23, 2024

Brand awareness & free advertising Imagine your restaurant’s name and logo on a trendy hoodie or a sleek insulated water bottle. When your customers wear or use these items, they’re not just enjoying a piece of your business—they’re advertising it. It provides a tangible way to engage with your customers and elevate your brand.

Merchandise 52

Merchandise Email Marketing Social Media Loyalty Program 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61