ChowNow

FEBRUARY 7, 2025

Promotions, local SEO, and social media ads can help bring more people through your door. A strong social media presence, community partnerships, and local events can get your name in front of more potential customers. A well-planned budget helps you: Attract new customers by increasing visibility and awareness.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. Consumer insights: Beyond the basics, think about why people dine at your restaurant. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Leverage your restaurants social media insights, feedback from staff and customers, and even your order history to shape your decision.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. If you feel that digital marketing isn’t giving your local restaurant the results you need, then it's time to explore more targeted strategies.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

The Rail

FEBRUARY 7, 2025

From sizzling dishes to a vibrant dining atmosphere, video content allows potential customers to experience the restaurants ambiance and imagine the sounds and aromas before the even set foot inside. You can encourage customers to share their dining experiences through videos to amplify your reach and credibility.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The result is a dining experience that feels more curated, keeping customers engaged and satisfied. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

The Rail

MAY 22, 2025

Tip #1: Creating a Signature Brand Voice that Matches Your Dining Experience The personality of your brand should reflect the experience you provide in-house. This covers everything from the language on your menu to the tone of your social media captioning. A brand that resonates does not get lost in the shuffle.

Social Media 130

Social Media Front of House SEO Uniforms 130

The Rail

APRIL 10, 2025

This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information. These efforts offer a dining experience thats informed and easy to navigate. Consumers, particularly younger generations , are more eco-conscious than ever. Consumers are paying attention.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

The Restaurant Group

MAY 17, 2025

Why Referral Programs Matter for Restaurants Referral programs thrive on word-of-mouth marketing, one of the most trustworthy forms of advertising. Additionally, referral programs are cost-effective, as they leverage existing relationships rather than requiring large investments in external advertising.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

Web Diner

MAY 9, 2025

Restaurant owners pour thousands into social media advertising each month, yet many struggle to see a real return on their investment. Let’s explore why some restaurants’ social media ads consistently drive reservations while others fall flat.

Social Media 36

Social Media Waste Ordering Advertising 36

The Restaurant Group

APRIL 12, 2025

Imagine having a local foodie with a loyal following rave about your dishes on social media. How It Works in the Restaurant Business In the restaurant biz, influencers share their dining experiences, spotlighting your culinary delights to their audience. What Is Restaurant Influencer Marketing?

Influencer 78

Influencer Marketing Social Media Food Truck 78

Restaurant Engine

FEBRUARY 12, 2025

Good food and social media make great partners. Next, your restaurant customers are happy when they dine with you. Basically, this type of content on social media platforms is word-of-mouth thats gone digital. User-generated content can include photos, videos, reviews, blog posts, or social media mentions.

Social Media 52

Social Media Marketing Customer Experience Compost 52

The Restaurant Group

MAY 25, 2025

What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches. It involves making sure customers find positive, accurate information.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

The Restaurant Group

MARCH 23, 2025

They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Restaurant Engine

DECEMBER 11, 2024

Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while. Promote themed dinner nights through your email marketing, your website, social media platforms, paid ads, and traditional print methods. Restaurant Web Design, Made Easy.

Events 52

Events Specials Workshop Entertainment 52

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Restaurant Business

JUNE 11, 2025

Photo: Shutterstock DoorDash is doubling down on its advertising business. Symbiosys will allow DoorDash to place ads for restaurants outside of its app—on Google, social media and websites—for the first time. Launched in 2022, it is the fastest-growing retail media network in history, according to the company.

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JULY 15, 2025

Chris Tomasso, CEO of First Watch, and Barry McGowan, CEO of Fogo de Chao, are both joining a new board for Hawkers Asian Street Food, the casual-dining chain Savory acquired last month. By Jonathan Maze on Jul. 15, 2025 Facebook Twitter LinkedIn Hawkers' board will feature two notable full-service chain executives. Sign up here.

Leadership 175

Leadership Food Fast Casual 2025 175

SpotOn

NOVEMBER 21, 2024

Your restaurant can tap into additional revenue by offering a private dining room for personal gatherings, corporate holiday events, private parties, wine tasting, and special menus. Use email and social media to promote gift cards and drive holiday sales. Offer promotions like BOGO deals or discounts to encourage purchases.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Indoor Media

JANUARY 16, 2025

And we’re not talking about sausage and mushrooms. In an industry that thrives on competition and customer expectations, success when starting a pizza shop is built on a foundation of core principles. At IndoorMedia, we love pizza and are privileged to support pizza restaurants nationwide. Only exceptional pizza has that power.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

SpotOn

DECEMBER 27, 2024

Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. What do your guests want from your restaurant and the dining experience? Loyalty program costs might include discounts and free item redemptions, paid social media advertising, and printing costs for signage.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant Business

JULY 14, 2025

Here are some tips and tricks to consider. By Joe Guszkowski on Jul. 14, 2025 Facebook Twitter LinkedIn AI is changing the online landscape for businesses. Image: Shutterstock Restaurants that want to stand out on the internet today will have to learn some new tricks. I’m being sarcastic, of course.

Social Media 167

Social Media SEO Leadership Technology 167

Restaurant Business

JULY 15, 2025

News technology consumers Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jul. 15, 2025 Facebook Twitter LinkedIn Concierge's responses are based on OpenTable data including menus and reviews. Responses included a link to book a table on OpenTable.

Leadership 196

Leadership Technology Book Fast Casual 196

Restaurant Engine

JULY 9, 2025

They may choose to dine out when they don’t want to cook, but they may also not want to dine in. Here are some of the places you need to include it: Social media (Instagram, Facebook, TikTok, Twitter, etc.) – For example, add it to your Instagram bio and do regular reels and posts about it.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Restaurant Engine

APRIL 23, 2025

If youre a restaurant owner or manager, youll find that by collaborating with influencers you will elevate your brand, increase foot traffic in your restaurant, and build a buzz for your food that other advertising methods just cant replicate. It lives on Facebook, Instagram, TikTok, and more. They trust the influencers endorsements.

Influencer 52

Influencer 2025 Website Management Email Marketing 52

Restaurant Engine

MARCH 26, 2025

Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets. This may mean dining in at your restaurant or ordering for pick-up or take-out. What is Hyperlocal Marketing?

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Restaurant Engine

APRIL 9, 2025

Your positive and negative reviews can greatly impact a persons decision to eat at your restaurant or find another place to dine. These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. But they are actually vital to your continued success.

Management 52

Management Management Website Management Email Marketing 52

EATER

DECEMBER 17, 2024

Some of these food and dining phenomena, from the benign annoyances to the potentially harmful, are perhaps more than mere trends. But I like a croissant thats a little messy, something that reminds me that before there was social media, there was simply pleasure for its own sake. In many thrilling ways, it has.

2024 273

2024 Food Food Supply Restaurant Law 273

Modern Restaurant Management

FEBRUARY 8, 2021

Facebook and Instagram are powerful advertising tools for any restaurant wanting to reach people in their community or tourists traveling through their area, whether to increase indoor dining numbers or, in today's climate, driving more pickup and curbside orders. Want to promote a social post instead of creating an ad?

Social Media 539

Social Media Advertising Online Ordering Travel 539

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. That they can get coronavirus from someone sitting next to them while dining. Post a picture to Google My Business of “2020 Hours” Callers just want to know you’re open and what type of dining is available. That tables are too close.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Social Hospitality: Restaurants

APRIL 5, 2019

Today’s restaurateurs are lucky — gone are the days of massive spending to advertise their offerings to draw in new customers. Instead, many eateries rely solely on the power of social media to pique hungry people’s interest. And, for the most part, using social media as a way to advertise is free.

Social Media 225

Social Media Advertising Customer Experience Fine Dining 225

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 558

Customer Experience Online Ordering Social Media Mobile Ordering 558