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The rapid evolution of payment technology over the past decade has had a profound impact on industries worldwide, and the restaurant sector is no exception. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group. What should restaurant operators take away from the survey results?
Now, as restaurant marketers prepare for 2025, lessons learned from the past year are shaping a more pragmatic approach, prioritizing tools and strategies that deliver measurable results. Data-backed loyaltyprograms, in particular, present a key opportunity for marketers to foster deeper customer connections in 2025.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we foresee significant developments in on and off premise restaurant payments. For the first part, click here and for the second part, click here.
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Consider your budget.
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. Technology that once felt futuristic is quickly becoming standard.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.
Since COVID, technology in the restaurant industry has moved at lightning speed. In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. Here are a few early observations of what 2025 could bring to the hospitality industry. I’ll make this connection for you later in this article.
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025.
In the restaurant and hospitality industries, that meant the prioritization of touchless programs and dynamic digital collateral – menus, hours and other important information that could be updated easily and often to respond to changing conditions. million – a 433 percent increase since 2021. Product information and tutorials.
In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.
4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. Implement a rewards program. Thats why a strong marketing strategy is the key to staying ahead.
In 2025, success isn’t about having the most tools, it’s about using the right systems to do what hospitality has always done, only better: bring people together, empower teams, and adapt to change. Already by 2025, “ wellness tourism ” is expected to grow alongside sustainability-focused offerings.
17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. Photo: Shutterstock Made-to-order food, value offerings, loyaltyprograms. Increasingly, however, they are becoming the hallmarks of convenience-store foodservice programs. By Heather Lalley on Jun.
In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
Attest’s 2025 US Spending Trends Report finds that once basic bills are covered, prepared food – whether at restaurants or via takeout – is the most likely place Americans will spend extra cash. Training and morale programs will encourage servers to earn those larger tips, and aid staff retention.
2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. Franchise 2.0:
The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. Honeygrow is the first company to try this technology with restaurants.
An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. One strategy for reducing costs has been the increased use of technology.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. month Core POS features, loyalty tools Advanced $19.99/month
In 2025, the US online food delivery market is expected to reach $424.9 With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. You can gather emails, send personalized promotions, and build loyaltyprograms to encourage repeat business.
In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. Beyond the basics, customers also appreciate the ability to see pricing clearly, including specials or loyalty app pricing seamlessly integrated. How are online food ordering trends in 2025 affecting restaurants?
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyaltyprograms, the right integrations can turn your POS system into a powerful tool for efficiency.
05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. He previously was arrested in Chicago after reportedly attacking his ex-wife.
The restaurant landscape is evolving rapidly, and 2025 promises to be a pivotal year for operators who are ready to embrace change. We gathered top industry leaders to discuss the trends surfaced in our 2025 State of Digital Report. They shared what’s working, what’s not, and where the smart money is going.
As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.
In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.
Thinking about launching your own deli in 2025? One technological element to focus on is your point-of-sale (POS) system. The post How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success first appeared on Lavu. Youre not alone. But success depends on more than just great sandwiches.
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Integration with online ordering, loyaltyprograms, and inventory tracking. Add features like online ordering, inventory tracking, and loyaltyprograms.
In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025. You may have noticed that AI is making rapid gains in 2025, and its literally transforming marketing. Jumpstart your 2025 marketing strategy with AI and outpace the competition. Are you one of these?
Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?”
Now, as we enter 2025, I am excited to see them move more and faster into the real world. The first applications of this technology are already in play, and I expect it to expand as quickly as brands can deploy the infrastructure. AI as a Strategic Planner: Today, every decision in a QSR is a technology decision.
Forget third-party interferencerestaurants are doubling down on first-party digital ordering, with nearly half of brands identifying it as the top revenue driver for 2025. The Top 6 Trends You Need to Know Lets dive into the six trends that are reshaping the restaurant technology landscape: 1. It’s about how you do it.
In 2025, guests aren’t just looking for great food. Whether they’re grabbing lunch solo or sitting down with friends, today’s diners expect more from technology—and less friction from the moment they walk in. The post What Diners Really Want in 2025 (and How Restaurants Can Deliver) appeared first on OneDine.
The National Restaurant Association Show is always a highlight of the year for anyone in foodservice and the 2025 edition made one thing clear: restaurants are embracing change like never before. As a leader in restaurant POS technology, Squirrel Systems was on-site, connecting with operators, tech partners, and hospitality leaders.
According to the US’ National Coffee Association, 71% of past-day consumption occurred at home in early 2025, up from 63% in 2020. You may also like our article on the future of espresso machine technology. Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market.
In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.
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The G2 report benchmarks SpotOn against 27 competitors, showing that the restaurant technology provider ranks at or among the top in most major categories. These advancements reinforce SpotOn’s commitment to delivering technology that drives efficiency, profitability, and customer satisfaction for restaurants.
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