Modern Restaurant Management

JUNE 30, 2025

In 2025, success isn’t about having the most tools, it’s about using the right systems to do what hospitality has always done, only better: bring people together, empower teams, and adapt to change. Already by 2025, “ wellness tourism ” is expected to grow alongside sustainability-focused offerings.

Hospitality 251

Hospitality Sustainability 2025 Tourism 251

Modern Restaurant Management

MAY 28, 2025

According to SOCi's 2025 Consumer Behavior Index, a significant shift is underway in how consumers discover restaurants. The 2025 CBI shows that Gen Z bounces between an average 3.6 Today’s guests are finding restaurants through a wider range of sources, including social media, review platforms, and AI tools.

Social Media 251

Social Media Marketing SEO 2025 251

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

7 Shifts

OCTOBER 22, 2024

Highlight these partnerships in your marketing materials to show your support for the community and attract customers who value locally sourced ingredients. This can help build trust and loyalty among residents who appreciate businesses that give back. Run targeted ads Location-based marketing boosts ad engagement by as much as 30%.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

MARCH 3, 2025

There are a lot of challenges facing both new and established brands in 2025. First, You need toensure you’re maintaining brand consistency across multiple locations, and that involves streamlining logistics, sourcing, and staff training to keep quality high across your chain. The scaling process requires a different approach.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. POS Systems: The All-in-One Solution for Restaurant Operations In 2025, POS technology is more advanced than ever before, offering all-in-one solutions that integrate various aspects of restaurant management.

2025 93

2025 POS Technology Operations 93

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

TRG Restaurant Consulting

DECEMBER 22, 2024

As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? Source Vendors and Set Up Inventory Tracking Quality ingredients can set your deli apart from similar businesses in the area. If you are sourcing ingredients and products from multiple vendors, consider investing in inventory management software. Youre not alone. The lowest?

2025 78

2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 10, 2020

The goal is to work with health care systems all over the country and help them commit to 50 percent plant based daily offerings by 2025. While it cooks and tastes like eggs, its ingredients use 98 percent less water, 83 percent less land and emit 93 percent less CO2e than conventional animal sources. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Restaurant Engine

MARCH 12, 2025

According to one source , over half of restaurants currently use or have plans to use AI (artificial intelligence) in their businesses in different ways. In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025. Jumpstart your 2025 marketing strategy with AI and outpace the competition.

2025 52

2025 Marketing Loyalty Program Email Marketing 52

Squirrel Systems

MAY 26, 2025

The National Restaurant Association Show is always a highlight of the year for anyone in foodservice and the 2025 edition made one thing clear: restaurants are embracing change like never before. ” What we saw: Restaurants doubling down on handheld POS, QR code menus, integrated loyalty, and seamless payment options.

Loyalty Program 66

Loyalty Program 2025 Mobile Ordering POS 66

Black Box Intelligence

JUNE 4, 2025

The key is consistency: both in terms of the sources of feedback you analyze and – crucially – HOW you analyze it. If you analyze different feedback sources using different tools or methodologies, dont expect to get a clear picture. This means ensuring you incorporate different review channels and survey responses.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Goliath Consulting

SEPTEMBER 7, 2023

Food Delivery Apps: The New Dining Frontier By 2025, it’s estimated that over 70% of restaurant orders will be off-premise (including delivery). Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. So: Regularly update your delivery menu.

Marketing 195

Marketing SEO Email Marketing Mobile Ordering 195

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 250

Loyalty Program Social Media Customer Service 2022 250

Black Box Intelligence

FEBRUARY 12, 2025

The Value EquationHow Restaurants Can Deliver More Without Cutting Prices A Deep Dive Into What Value Means for Consumers and How Restaurants Can Compete Why Value Matters More Than Ever Value is more important than ever for restaurant guests in 2025. Rather but builds long-term loyalty and increases profitability.

Pricing 52

Pricing Loyalty Program Consumer Goods 2025 52

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. Another solution is to start a composting program for food scraps and other organic waste.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

SpotOn

JUNE 17, 2025

But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report. Loyalty integration to increase sales Guests are more value conscious than ever.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchising 471

Franchising Franchise Food Fast Casual 471

Rocket Fuel

JANUARY 18, 2025

The quick-service restaurant (QSR) industry has always been fast-paced and ever-changing, but 2025 marks a pivotal year of transformation. QSR Trends in 2025 The QSR landscape in 2025 is characterized by significant changes that go beyond operational efficiencies.

2025 52

2025 Mobile Ordering Food Customer Service 52

Modern Restaurant Management

DECEMBER 10, 2024

As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Humans Will Replace AI in 2025 You read that correctly. In 2025, we’ll see increased consolidation as operators demand streamlined solutions and a single source of truth.

2025 443

2025 Loyalty Program 2024 Customer Service 443

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. This year, the brand is introducing several menu items that aim to further position the brand as the first choice among Mexican quick-service brands. ” I Heart Mac & Cheese App.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

MBB Hospitality

MAY 15, 2024

As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape. Many franchises are adding healthier menu options, with transparent ingredient sourcing to appeal to health-conscious customers. As a result, there is a strong focus on franchisee support and training.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

The Restaurant Times

JUNE 12, 2021

Papa John’s BBQ No Chicken Vegan Pizza Source: gulfnews. The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. The program enabled the marketing team to closely track all the customer movements. Mastering the Art of Customer Retention .

Innovation 52

Innovation Technology Menu Loyalty Program 52

Modern Restaurant Management

NOVEMBER 1, 2024

Some good news: A lower percentage of operators found sourcing and hiring a top pain point (12 percent), dropping three percentage points. Growth & Expansion On The Menu for 2025 Restaurant operators are feeling similarly confident about opening a new location within the next six to 12 months. percent, while FAH rose by only 3.37

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

The Food Corridor

MARCH 27, 2023

It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. Reliance on third-party delivery apps For all the benefits of using delivery apps, it’s never a good business decision to rely on one source of customers.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? Discounts and special offers for future visits (54 percent); free food (27.5

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. The latest Delivering on Restaurant Rewards report, produced with PYMNTS.com, explores the ways that restaurant loyalty programs can better engage with families. ” Optimism Is Returning. Paytronix Systems, Inc.,

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

MARCH 4, 2025

Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. Yelp has named Holbox in Los Angeles the top restaurant of 2025. Independent operators feel the squeeze the most.

Delivery 221

Delivery 2025 2024 Point of Sale 221