Modern Restaurant Management

SEPTEMBER 30, 2024

Supply chains, while showing more stability, are fraught with uncertainty. The food service industry is forecast to reach $1 trillion in sales this year. We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

DECEMBER 21, 2020

Indeed, what the restaurant industry thought was on the horizon for 2025 will be implemented in 2021. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Customers will seek restaurant experiences that offer the least human interaction.

2021 553

2021 Technology Food Supply Food Safety 553

Modern Restaurant Management

MAY 30, 2025

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 2, 2020

While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. Dark kitchens also known as delivery-only restaurants, ghost or virtual kitchens describes an industrial kitchen space dedicated solely to preparing food for delivery.

Supplies 543

Supplies Delivery Food Supply Back of House 543

Modern Restaurant Management

OCTOBER 23, 2024

We like to say waffles “drip with success” for food service operators, and it's because of four key factors: profitability, versatility, consumer experience and operational efficiency. We expect to see even more creativity in 2025 with waffle-related LTOs. It’s a favorite of ours and pretty straightforward.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Maximize compliance.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

JULY 13, 2020

AI’s benefits are being used in other areas: self-driving cars, supply chain, IT security etc. According to Grandview Research , the AI market size is projected to grow to $390 billion by 2025. Rising food costs, nearing 10 percent. Preventing customer indecision. Telling the customer what to do next.

Customer Experience 596

Customer Experience Food Safety Food Supply Technology 596

EATER

JANUARY 17, 2025

Volunteers receive donations for fire victims at the Pasadena Community Job Center in Pasadena, California, on January 14, 2025. There has been an outpouring of support from the restaurant industry on both a local and national level, and food and cookware brands have been offering aid as well.

Brewery 200

Brewery Food 2025 2009 200

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. The experience is available with a spirit-free beverage pairing, and the restaurant’s website notes that the chef is “over five years sober.” He previously was arrested in Chicago after reportedly attacking his ex-wife.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

Modern Restaurant Management

JULY 15, 2020

Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. And, like the rest of family dining, they have been losing customers.

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Paper Chase Accountancy

MAY 21, 2025

The Perfect Plate – 2025 Q1 Every month, we’ll provide updates on the latest trends in the restaurant industry. By Dimitre Krouchev 2025 Q1 Earnings Report Summary Overall optimistic business environment in the US with foundations set for 2026 onwards Impact of Strong Economic Growth on the U.S. restaurant operators.

2025 52

2025 Guest Recovery Franchise Franchising 52

Modern Restaurant Management

APRIL 28, 2020

Mission critical elements of operational agility and what they ‘mean’ for individual restaurant, food service and hospitality businesses, and the industry at large, in the post-pandemic era. Hard Lesson #1: Not Working at the Speed of the Customer. New customer buying habits and expectations are being created right now.

Customer Service 364

Customer Service Employee Relations Customer Experience Operations 364

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Why It Matters : Modern POS systems are more than payment tools.

POS 78

POS 2025 Loyalty Program Cash Management 78

Modern Restaurant Management

SEPTEMBER 5, 2023

These razor-thin profit margins are driving QSRs to find innovative ways to keep up with the rapid pace of business while enhancing efficiency and delivering a best-in-class customer experience. These battery powered, sensor-enabled devices report the location, state, or condition of the environment, supplies, or other assets.

Food Safety 275

Food Safety Equipment Inventory Waste 275

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience." flip'd by IHOP.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Culinary Digital

FEBRUARY 17, 2025

Every industrys food services have different requirements and needs, but we all get cold. If your food service management hasnt already adjusted your menus to include piping hot drinks, warm soups, and other wintertime comfort foods, now is the time to be ready for any more big storms and cold spikes next month.

2025 52

2025 Management Management Food 52

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. " Benihana Plans Franchise Expansion. Benihana National Corp. cities. . "With

Franchise 341

Franchise Franchising 2020 Leadership 341

Squirrel Systems

MARCH 3, 2025

Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability. In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market.

2025 90

2025 Technology Operations Mobile Ordering 90

EATER

SEPTEMBER 1, 2020

He wants customers who haven’t felt comfortable dipping their toes into the world of fancy coffee to have a place to ask questions and sip in peace. So when I started thinking about the future of food, and of the restaurant industry, Konte was the first person I called. So what should the coffee industry look like in 2025?

Front of House 289

Front of House Leadership Hiring Back of House 289

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Winnow Raises $20M to Fight Food Waste. 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 263

Waste Food Franchise Franchising 263

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

FEBRUARY 19, 2020

Her wealth of experience with leading brands and impressive set of skills will be highly valuable to our business and its outstanding franchisees. Checkers & Rally’s will continue its tradition of putting the customer first and serving its communities by delivering high quality, craveable food at exceptional values.

Franchising 307

Franchising Franchise Fast Casual Point of Sale 307

Perfect Daily Grind

MAY 13, 2022

Voyage Foods secures US $36 million in Series A funding round. Throughout May, the campaign will raise awareness surrounding economic equity and sustainability in food supply chains, including coffee. However, Swiss Water says supply chain issues could negatively affect financial performance in the future. Mon, 9 May.

2022 158

2022 Webinar 2025 Compost 158

Perfect Daily Grind

MAY 11, 2022

Craft and artisan are notably used throughout several food and beverage sectors; they are attached to segments such as craft beer and artisanal bread. This is where we saw coffee defined as an experience, rather than a commodity, with the emergence of the coffee shop experience. Social responsibility.

Food Supply 208

Food Supply Supplies Sustainability 2003 208

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees.

Franchise 277

Franchise Franchising Loyalty Program Book 277

Perfect Daily Grind

JUNE 24, 2022

The event will include the Origin Trip Experience (held from 26 to 29 June), the Café Pergamino Barista Jam competition, and the Cold Brew Championship in partnership with Toddy. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t. Here are this week’s stories. Mon, 20 Jun. Wed, 22 Jun.

2022 167

2022 Events Café Food Supply 167

Perfect Daily Grind

OCTOBER 7, 2022

As part of the initiative, local artists in three US cities – Atlanta, Milwaukee, and Portland, OR – designed street art murals to raise awareness of sustainability issues in the coffee supply chain. Nestlé is aiming to sustainably source 100% of its coffee by 2025. La Marzocco opens new hub in Singapore. million (US $1.56 Thu, 6 Oct.

Sustainability 179

Sustainability 2022 2025 Events 179

Perfect Daily Grind

JULY 1, 2022

The event was held as part of the 2022 Bandung West Java Food & Beverage Expo. The Council also agreed to develop a benchmark system that monitors levels of deforestation in supply chains. The ITC’s Coffee Guide is designed to be a practical tool for producers, exporters, and other supply chain stakeholders.

2022 167

2022 Café Webinar Education 167

Perfect Daily Grind

MAY 20, 2022

Through a partnership with Enveritas, JDE Peet’s will responsibly source 100% of its coffee by 2025, which the company states will provide support to more than one million farmers. The Asia Pacific market is expected to experience the most growth during the analysis period. Indonesia Food Expo 2022 to be held from 9 to 12 June.

2022 167

2022 Events Recycling Café 167