Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. As of 2024, over half of U.S. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

NOVEMBER 15, 2024

. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational efficiency, and creating a welcoming environment that reflects our commitment to quality and innovation." Our aim was to enhance the guest experience while strengthening and streamlining operations.

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Since most consumers are attached to their smartphones, the best way to stay connected with their favorite restaurants is through mobile apps.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). titled Chili’s and Texas Roadhouse: Full-Service Success in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. Technology opens the doors for efficiency and innovation while meeting guest demands for seamless, convenient experiences. It can also help maintain personalized relationships with customers at scale.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Ordering screens.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Restaurant Business

JUNE 11, 2025

These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said. This is where, especially for restaurants, we’re leading the charge and innovating,” he said. “To Have consumers moved on?

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MAY 24, 2024

You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. Menu Innovation : Keep your menu fresh and engaging by periodically introducing new items. Additionally, the food industry will cross $1 trillion in sales by the end of 2024.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Delaget

DECEMBER 2, 2024

3, 2024 – To recover more losses for quick-service restaurant (QSR) operators from the steady increase in delivery orders, Delaget , a leading restaurant data platform company trusted by over 30,000 restaurants, announced today the expansion of its Delaget Recovery solution to address first-party delivery losses. MINNEAPOLIS– Dec.

Delivery 52

Delivery Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. “I’m proud to be a part of an innovative concept like The Habit Burger Grill. Brands restaurant, KFC.

Franchise 471

Franchise Franchising Food Fast Casual 471

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Rocket Fuel

MARCH 19, 2024

MINNEAPOLIS– March 19, 2024 – Investments in mobile apps and in-store kiosks continue to drive demand among quick-service restaurants (QSRs), with growth in third-party delivery showing no signs of slowing down, according to Delaget ’s annual QSR Operational Index report. Mobile app sales are up 57.2 percent year over year.

Mobile Ordering 52

Mobile Ordering Delivery Operations 2023 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation.

2024 52

2024 Technology Menu Mobile Ordering 52

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Perfect Daily Grind

MARCH 18, 2022

bio bean’s product received an award from the “cofinitive #21toWatch” campaign, which recognises global innovation and entrepreneurship. Peetnik Rewards members can also purchase the Hazelnut Cold Brew Oat Latte through the mobile app. COFE App acquires coffee ordering platform Kaffeen. billion) in 2021.

Pricing 167

Pricing 2022 Webinar Café 167

Mad Mobile

JANUARY 23, 2024

Innovative retailers can stay ahead of the competition by making informed predictions and taking action based on those predictions. As you navigate the ever-changing retail trends, the integration of AI becomes vital to staying at the forefront of innovation and meeting the expectations of consumers.

Retail 52

Retail 2024 Social Media Online Ordering 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Mad Mobile

MAY 29, 2024

At our booth, we proudly showcased our latest innovations, including the all-new CAKE POS, our new mobile POS device, and other essential restaurant technologies. Technology consolidation Innovative POS companies like CAKE are offering more comprehensive modules to help restaurants operate more efficiently and grow.

2024 45

2024 Mobile Ordering POS Reservations 45

Modern Restaurant Management

MARCH 11, 2025

While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. In turn, this shift forced the restaurant industry to adapt and innovate at a high speed.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Qu

MARCH 12, 2025

Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Rocket Fuel

APRIL 15, 2024

In this Q and A, he discusses the trendlines for QSRs in 2024 and beyond, and what the future may hold for the industry and for Delaget itself. What do you think are the most important trends impacting QSRs in 2024? The overarching trend for QSRs in 2024 is the increasing complexity and data-centricity of the business.

2024 52

2024 Franchise Franchising Point of Sale 52

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Qu

MARCH 20, 2024

A whopping 44% of brands are gearing up to introduce kiosks as a fresh ordering channel in 2024. Additional investment plans also favor mobile apps (25%), expanded delivery partnerships (25%), phone AI ordering (20%), and voice-activated drive-thru systems (16%). It’s all about options and convenience for the guest.

Fast Casual 52

Fast Casual Casual Ordering Mobile Ordering 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

SpotOn

MAY 14, 2024

SpotOn’s integrated product set for restaurants includes point-of-sale , online ordering , labor management , QR order & pay , waitlist & reservations , marketing , loyalty , and comprehensive reporting.

POS 52

POS Point of Sale Customer Service Online Ordering 52

The Restaurant Times

JANUARY 27, 2022

As restaurants alter their operations to not just survive but thrive in this new connected and contactless world, technology and innovation are playing a critical role in their success, if not their survival. Contactless technology is becoming more widely accepted, and not just for placing orders online. Contactless Technology .

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Mad Mobile

JUNE 26, 2024

According to the National Restaurant Association’s Restaurant Technology Landscape Report 2024 , 52% of adults say they currently participate in a loyalty or reward program at a restaurant, coffee shop, snack place or deli. However, experts suggest aiming for a retention rate of 70% or more.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40