Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. An issue that may arise from this in 2024 is data privacy. In 2024, we’ll continue to see growth in the payroll segment. Read the first part, here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Just as the transition to renewables and electric vehicles has thrived on collaborative efforts, we foresee more collaboration for the cultivated meat industry in 2024.

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Modern Restaurant Management

JULY 16, 2024

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top "Loyalty innovation is not always true innovation," Lynch added. "It’s Therefore, they enhance their program with “innovation” to them but not necessarily industry innovation.

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Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization. Menu innovation has become a key way to deliver value.

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Modern Restaurant Management

JANUARY 29, 2025

This devastating disease has led to the culling of over 20 million egg-laying hens in the last quarter of 2024 alone. Unlike localized contamination incidents—such as the recall of 10,800 units of Kirkland Signature Organic Pasture Raised Eggs due to Salmonella concerns in late 2024—the impact of HPAI is far-reaching.

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Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

OCTOBER 28, 2024

The Numbers Don’t Lie: Budgets are rising: A whopping 78 percent of operators expect their IT budgets to grow in 2024, with nearly 20 percent forecasting a more than 10 percent jump. These compatibility issues are a roadblock to innovation. The path to successful digital transformation is clear: smart, integrated systems.

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Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

DECEMBER 26, 2024

Navigating Emerging Challenges in Profitability In 2024, U.S. trillion in 2024. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. By adopting forward-thinking approaches, restaurants can thrive amid this challenging landscape.

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Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Additionally, by fostering a culture of continuous learning and innovation, establishments are positioning themselves as forward-thinking leaders in a competitive market.

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Modern Restaurant Management

APRIL 8, 2025

While there was a brief dip in consumer awareness of menu price increases in late 2024, the spring of 2025 has seen a moderate rise, affecting dining habits and consumer perceptions of value. ” Restaurants should focus on tech that adds real value, not just innovation for innovation’s sake, Fink noted.

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2025 Fast Casual Consumer Goods Seasonal Menu 417

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. So, it’s important to get deals to consumers or find innovative ways to promote them within dining experiences.

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Modern Restaurant Management

DECEMBER 17, 2024

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

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Definition Loyalty Program 2025 Fine Dining 283

Modern Restaurant Management

MARCH 21, 2024

As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy. In all, we expect 2024 to be a better year for business than 2023 as the Federal Reserve executes the soft landing it has been seeking since this tightening cycle began.

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Modern Restaurant Management

DECEMBER 31, 2024

Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year! Top Purchases For 2024’s Most Memorable Moments Serving Looks : After weeks of watching the pros at the US Open, consumers felt inspired to hit the courts themselves.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

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2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

APRIL 17, 2025

Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue. This innovation remains central to our identity. 3 According to a guest’s lifetime reservations in Resy proprietary data, as of September 2024.

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Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. In 2024, the dining landscape enters a golden age where technology enriches every aspect of the culinary experience. The post Exploring Restaurant Technology Trends in 2024 appeared first on.

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Modern Restaurant Management

MAY 9, 2025

Balancing Innovation with Operational Efficiency While technology and innovation have been game-changers for the restaurant industry, there’s a balance to strike to ensure it’s not just innovation for innovation’s sake. Some of the most valuable lessons I’ve learned fall into four key areas.

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Modern Restaurant Management

FEBRUARY 24, 2025

Revenue growth in 2024 was largely driven by menu price adjustments. Although concerns about customer sensitivity influenced pricing decisions, only 9 percent of restaurants did not change prices in 2024, down 19 percent from 2023, indicating a stronger shift towards strategic price increases. Labor costs continue to rise.

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Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

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2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap.

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Loyalty Program 2025 2024 Communication 251

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.

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Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

JANUARY 6, 2025

. "Regulatory policy that has been signed into law and is now heading into compliance stage—namely, the new definition of 'healthy' and FSMA204 traceability—will throw a monkey wrench into the innovation and product development cycles in big companies," he said. "Rather

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Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. Consumers now expect innovative solutions that support seamless journeys, and payment technology must support this transition to smart mobility.

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2025 Sustainability Transportation Travel 275

Modern Restaurant Management

MARCH 18, 2024

The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry. Plant-based menus are becoming more available as the variety of offerings and demand of restaurant patrons continues the momentum.

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Modern Restaurant Management

OCTOBER 23, 2024

According to the 2024 Technomic Breakfast Study , waffles are seeing a surge in popularity beyond breakfast—now appearing in appetizers, snacks and even desserts with operators realizing an economic boost. . Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations.

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Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

MAY 1, 2025

For instance, February 2024 saw visit numbers surpassing not only January but also the December 2023 numbers. The results of our 2025 data underscore the Dry January campaign’s widening acceptance, with all states experiencing some decrease in bar and liquor store visits in January this year when compared to December 2024.

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Modern Restaurant Management

MARCH 10, 2025

workers now operating in a hybrid model, restaurants can focus on becoming the go-to destination for office-day meals through targeted promotions, convenient ordering options and other innovations. According to RMS' Q4 2024 Consumer Trends , more than one in three Gen Z consumers report purchasing more convenience store meal s.

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Loyalty Program 2024 Customer Experience Consumer Goods 252

Modern Restaurant Management

DECEMBER 18, 2024

As of 2024, over half of U.S. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations. For us, menu innovation is more than adding dishes—it’s about offering something guests can’t find anywhere else.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 9, 2025

As of 2024, Paris alone boasts approximately 18,000 bistros, making up 10 percent of France’s restaurant scene. Balancing Tradition with Innovation While honoring classics, bistros aren’t afraid to evolve. To keep up with modern tastes and habits, bistros adopt smart innovations without losing their soul.

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Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

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Modern Restaurant Management

JANUARY 9, 2024

Heading into 2024, these restaurants, caterers, and other foodservice providers are becoming increasingly aware of the importance that incorporating sustainable practices within their daily operations has on drawing in the growing masses of eco-conscious consumers.

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2024 Sustainability Consumer Goods Food Supply 275

Restaurant Business

MARCH 10, 2025

We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation. Iced tea is a classic and well-known beverage, making it the perfect platform for innovation through flavor and benefit stacking. Its something theyve been perfecting since 2001.Innovation

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Beverage 2001 Innovation 2025 208

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. 61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. The survey of 1,500 U.S.-based

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Loyalty Program 2025 Mobile Ordering Fast Casual 333

Modern Restaurant Management

FEBRUARY 13, 2025

percent in 2024. Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This Recent diner data from OpenTable shows that in the US,Valentine's Day reservations are trending higher than 2024, up double digits YoY.

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Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

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