Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. This will give them an informed perspective on how the technology can best benefit their business.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

SpotOn

APRIL 1, 2025

Restaurants using handheld devices experience a 15% improvement in labor efficiency. * *State of the Industry Report, National Restaurant Association, 2024 A server can even fire drinks before taking the food order, and oftentimes, an expo will bring them before the server has left the table. Patios can be quite lucrative.

Seating 98

Seating Outdoor POS Seasonal Menu 98

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. “Being nice to people goes for the people walking in the front door and the people walking in the back door.

Management 195

Management Management 2024 Leadership 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

SpotOn

MARCH 5, 2024

Independent restaurants can barely cover the cost of their front and back-of-house staff, let alone a dedicated marketing resource. Operators can select from multiple marketing objectives to increase online orders, in-person visits, phone calls, reservations, or all of the above.

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Trend: Add in Some Sour McCormick has designated tamarind as the flavor of the year for 2024. You can download a free app checker. Think multi-cultural fare.

2024 52

2024 Food Compost Front of House 52

QSR Automations

APRIL 17, 2024

In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024. From front-of-house to back-of-house, QSR Automations’ ConnectSmart® Kitchen and Host have got your back.

Technology 52

Technology Front of House Back of House Social Media 52

Open for Business

OCTOBER 8, 2024

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. Protect your business and make sure guests honor their reservations by requiring deposits or credit card holds for bookings. This year, set your restaurant up for its most successful holiday season yet with OpenTable.

Dietary Restrictions 60

Dietary Restrictions Seasonal Menu Reservations Cash Management 60

Lavu

NOVEMBER 27, 2024

According to their head chef, digitized tickets have nearly eliminated problems like unclear handwriting and communication breakdowns between the front-of-house and kitchen staff. Want to increase your restaurant’s profits by up to 100%? These insights help you make smarter decisions. More importantly is Dual Pricing.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

SpotOn

JULY 9, 2024

As seen in the chart below, G2 also recognized SpotOn as one of the POS leaders in the restaurant industry in 2024. Awards:  Leader, Highest User Adoption, Best Support - 2024 Rating: 4.5 / 5.0 Awards: Capterra Shortlist - 2022 – 2024 Rating: 4.3 / 5.0 " Bill L., " – Gabriella R.,

2024 52

2024 Point of Sale POS Online Ordering 52

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. And over half of respondents said they plan to spend more on technology and automation tools in 2024. What Back-of-House Processes Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. You may feel overwhelmed by the choices in front of you, but there are some factors that you need to consider first. Hardware At CAKE, we love the iPad platform for its stability and flexibility. In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

The Restaurant Times

JANUARY 27, 2022

Global contactless payments are expected to increase from $2 trillion to $6 trillion by 2024 , according to estimates. Online Table Reservation . Calling a restaurant to reserve a table is becoming increasingly obsolete as online table reservation technology gains in popularity. It is also quick, immediate, and easy.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. Evolving consumer behaviour and market dynamics drive this shift, which is speeding up technology adoption. Tech helps operators to remain competitive.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

EATER

NOVEMBER 12, 2024

But as we explored the crop of stellar new restaurants that opened between September 2023 and September 2024, we found ourselves — if fleetingly — forgetting about the real world outside the dining room, and settling into meals that felt exciting, confident, and joyful. And that’s a good thing; food is serious business.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

FEBRUARY 13, 2025

To observers on Wall Street, within the Federal Reserve, and inside the Democratic Party, 2024 was the year that inflation was tamed and GDP continued to grow, while consumer spending remained strong and unemployment low. Twenty twenty-four will be remembered for many things, but the soft landing of the U.S.

Small Business 221

Small Business 2025 Healthcare 2024 221

EATER

FEBRUARY 13, 2024

Flip (1909), in which a fed-up waitress who’s being harassed shoves a pie into the face of her tormentor, or The Gold Rush (1925), in which silent film icon Charlie Chaplin makes a soup of his own shoe , ladling the “broth” over the boiled boot before eating it with a knife and fork for Thanksgiving dinner. Well, that really depends.

Food 358

Food Food Truck Consumer Goods Food Order 358