Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

JUNE 28, 2024

The food delivery industry debuts in the ACSI with a score of 73 — significantly lower than both full-service restaurants and fast food restaurants. The group of smaller food delivery services outpaces major competitors with a score of 79. The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Americans fully embraced the art of going all in, making 2024 the year of ‘Doing the Most. Pro tip: up the protein

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent). percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 9, 2024

Heading into 2024, these restaurants, caterers, and other foodservice providers are becoming increasingly aware of the importance that incorporating sustainable practices within their daily operations has on drawing in the growing masses of eco-conscious consumers.

2024 275

2024 Sustainability Consumer Goods Food Supply 275

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

Modern Restaurant Management

SEPTEMBER 3, 2024

Common challenges include managing inventory across multiple locations, maintaining consistent brand identity, quality and service, and effectively analyzing data to make strategic decisions. Despite these challenges, the restaurant sector is ripe with technological opportunities.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery and takeout 60% of American consumers reported ordering delivery or takeout once a week. and 15% of the total bill.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

SEPTEMBER 30, 2024

Shifting Consumer Patterns Require Restaurants to be Data-driven and Nimble 2024 has already seen shifts in how and when consumers make a purchase. Dinner continues to evolve with work from home and hybrid work, with food carryout and delivery growth expected. Breakfast sales continue to change as more people return to the office.

2025 450

2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. Tipping Models Despite ongoing wage discussions, 63 percent of restaurants reported no changes to their tipping practices in 2024.

2025 221

2025 Loyalty Program 2024 Back of House 221

7 Shifts

JULY 20, 2024

Components of a restaurant’s financial report The food and beverage sales report, prime costs report, inventory report, profit and loss (P&L) statement, and cash flow statement are all critical components of a restaurant's financial management. This way, you maintain your restaurant’s reputation for quality food.

2024 221

2024 Cash Management Inventory Waste 221

Modern Restaurant Management

DECEMBER 28, 2021

Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. From full service to fast-casual to legacy fast-food brands, the one constant was disruption. According to a report from S&P Global Market Intelligence, U.S.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

7 Shifts

SEPTEMBER 6, 2024

COGS is based on your inventory, meaning it includes the value of what you start with, what you purchase, and what’s left at the end of the period. The formula includes the beginning inventory, purchased goods, and ending inventory. Beginning Inventory: The value of your inventory at the start of the period.

2024 195

2024 Seasonal Menu Inventory Audits 195

Restaurant Business

JUNE 17, 2025

We have found that, by keeping it in each location, we’re able to have the freshest product possible, as well as being able to manage inventory levels and waste accordingly,” said Kern. Premium Technology DoorDash wants to be everywhere Tech Check: The delivery company is gobbling up more of the restaurant tech ecosystem.

Fast Casual 158

Fast Casual Leadership Mobile Ordering Casual 158

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system. You can use these to optimize staffing and inventory.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

DECEMBER 21, 2023

As I look back on the days that turned into 14-hour shifts, the deliveries that didn’t make it on time, the coolers that broke down at 6pm on a Saturday night or the dish machine that decided to blow a gasket right in the middle of the busiest night of the year, I now see that it was all part of some grand scheme.

Kitchen Safety 346

Kitchen Safety Food Safety Take-out Inventory 346

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 Additionally, they oversee inventory, vendor relationships, and even marketing and promotions to attract new customers. When issues arise, such as missing food delivery or a staff shortage, a manager must think quickly and find solutions. Attending these events helps you learn from experts.

Management 195

Management Management 2024 Leadership 195

Lavu

MARCH 17, 2025

Leverage POS Systems : Tools like Lavu POS automate inventory tracking, reduce order errors, and provide real-time insights. Start by tracking inventory, analyzing menu performance, and negotiating with suppliers to cut costs and boost profits. Log spoilage through inventory adjustments. Whole Wheat Bun $0.30 Avocado(1/4) $1.20

Food 78

Food Waste Seasonal Menu Inventory 78

Harbor Touch

MARCH 18, 2025

Real Talk: I tracked 2,000 miles for deliveries in one year. Ive tossed meals into inventory totals and shaved taxes that way. Proposed changes, like the No Tax on Tips idea floated in 2024, could make tips tax-free for employees, but as of now, its not law. Saved $1,200 picking mileage over receipts. Test both methods first.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

7 Shifts

SEPTEMBER 16, 2024

Market Conditions The demand for certain types of restaurants, like quick-service or delivery-focused businesses, might be higher than fine dining establishments. It helps buyers understand what the restaurant owns (like equipment and inventory) and what it owes (like loans or outstanding bills).

2024 195

2024 Document Point of Sale Cash Management 195

Deliverect

JANUARY 30, 2020

Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Needless to say, offering delivery is a smart move for restaurants of all sizes. Can your kitchen staff handle preparing additional delivery orders in a consistent and quick way?

Delivery 118

Delivery Menu Online Ordering Food Order 118

Lavu

MAY 9, 2025

From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Toast : Designed for restaurants, offering tableside ordering, inventory management, and a free starter plan with 3% payment processing. Thats where Lavu leads the way.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. They streamlined their operations with proper hardware integration: “We used to spend literally days doing inventory. Scalability for future growth. Transaction fees: 2.2%4.5%

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Bar & Liquor Inventory Management: The Heartbeat of Bar POS System How much food and/or liquors do you have on hand?

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

DECEMBER 19, 2023

” Throughout 2023, we’ve seen our guests approach value holistically, and we believe this will only continue into 2024. We’re focused on providing an amazing experience and consistent value in every aspect of a Portillo’s visit, and that remains a priority for us as we head into 2024.

2023 294

2023 Front of House Customer Experience Customer Service 294

Perfect Daily Grind

JUNE 19, 2025

increase in volume and a 120% rise in value compared to the same period in 2024. The New York ICE arabica contract for September delivery closed at US 322.30 Volumes rose from 18,000 kg in 2024 to 984,000 kg through May, driven by tariff suspensions and a spike in roasters seeking robusta for specialty blends.

2025 70

2025 Café Events Sustainability 70

The Rail

AUGUST 8, 2024

You might even have to operate with a limited menu due to lack of ingredient inventory—and that’s a quick way to make sure you don’t grow revenue. million restaurant jobs by the end of 2024. Efficient online ordering systems can streamline the process, reduce errors, and improve customer satisfaction.

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. Automated Inventory Management Today, general managers spend hours weekly counting inventory, often discovering shortages only after they cause problems.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Customer Service 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. It can also be a great step to creating more accurate inventory management! The food delivery app industry is expected to be valued at a whopping $165 billion by 2029. This is according to a study by Toast.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Rocket Fuel

APRIL 15, 2024

In this Q and A, he discusses the trendlines for QSRs in 2024 and beyond, and what the future may hold for the industry and for Delaget itself. What do you think are the most important trends impacting QSRs in 2024? The overarching trend for QSRs in 2024 is the increasing complexity and data-centricity of the business.

2024 52

2024 Franchising Franchise Point of Sale 52

Lavu

NOVEMBER 27, 2024

Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Inventory Tracking and Management Managing inventory effectively with your POS system can significantly improve your restaurant’s profits.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52