Modern Restaurant Management

JULY 31, 2024

From May 15 to July 15, SpotOn saw 1,070 “pumpkin” items added to menus across the country, with a spike of 176 items added just between July 7 and 13 alone. I’m thrilled to see our independent restaurant clients ahead of the trend, updating their menus with fall specials." " There’s no denying the power in pumpkin.

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Modern Restaurant Management

OCTOBER 1, 2024

This requires effective preparation and clear communication across the house. This requires effective preparation and clear communication across the house. It empowers bartenders to take a more proactive role in the overall dining experience, which can help with higher customer satisfaction and potentially increased sales.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” Sixty-three percent of adults have worked in the restaurant industry at some point in their lives.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Perfect Daily Grind

JUNE 15, 2025

In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly.

Marketing 144

Marketing Email Marketing Social Media SEO 144

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. Jing had to invest in an EDI system, or electronic data interchange, to communicate inventory and billing information with Walmart, something many start-ups don’t have.

Retail 308

Retail Point of Sale Food Supply 2023 308

Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Bingage

APRIL 16, 2024

Customised Reward type: Bingage provides a Multi-rule reward system, one can choose between a Cashback reward and a point-based reward system. Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Earning customer loyalty takes time and effort!

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” Ike's Loves Bangin' Buns.

Franchise 471

Franchise Franchising Food Fast Casual 471

Bingage

APRIL 16, 2024

Customised Reward type: Bingage provides a Multi-rule reward system, one can choose between a Cashback reward and a point-based reward system. Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Earning customer loyalty takes time and effort!

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management. Guests are also looking for more personalized dining experiences.

Email Marketing 130

Email Marketing Point of Sale Seasonal Menu Customer Experience 130

SpotOn

JUNE 17, 2024

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif.,

Technology 111

Technology Operations Point of Sale Online Ordering 111

Perfect Daily Grind

JUNE 2, 2023

points at 2023 Cup of Excellence El Salvador competition. The Israeli company reported 11% sales growth in Brazil alone, with the Três Corações subsidiary now accounting for more than a third of the country’s total roast and ground coffee sales. PRF Colombia attendees can apply here in English and here in Spanish.

2023 179

2023 Education Workshop Events 179

MBB Hospitality

DECEMBER 22, 2024

is projected to reach $353 billion by 2024, fueled by increased smartphone usage and consumer demand for convenience. Integration with POS Systems Seamless integration between online ordering platforms and point-of-sale (POS) systems enhances operational efficiency and reduces errors.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

QSR Automations

OCTOBER 22, 2024

October 22, 2024 — Today, QSR Automations, a global leader in kitchen automation and guest management services, is pleased to announce its strategic partnership with Mellow Mushroom , a standout brand recognized for its atmosphere and coveted stone-baked pizzas. We didn’t just pioneer restaurant technology. We perfected it.

Operations 40

Operations Point of Sale Customer Experience Customer Service 40

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Lavu

NOVEMBER 27, 2024

A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Want to increase your restaurant’s profits by up to 100%? More importantly is Dual Pricing.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Perfect Daily Grind

MARCH 3, 2023

For every bag sold, Portland Coffee Roasters will donate US $3 to the Jusuf Nurkić Foundation, which supports youth, women, and vulnerable communities in Bosnia. Dutch Bros raises more than US $900,000 through annual fundraiser. Local charities across 14 different US states will receive all money raised. billion over the next 15 years.

2023 167

2023 Certification 2022 Events 167

Apicbase

JANUARY 28, 2025

Before we dive into the challenges of the Autumn Budget 2024, lets step back and look at the bigger picture. When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices.

2024 52

2024 Waste Inventory Hospitality 52

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 98

Recruiting 2021 Management Management 98

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Over 20% of POS solutions are already in the cloud, and 29% are planning to do so by 2024. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system.

POS 59

POS 2023 Loyalty Program Point of Sale 59

SpotOn

MAY 6, 2024

On January 1, 2024, the minimum wage increased to $16 per hour, a minimum wage rate passed by the legislature and approved by Democratic Gov Kathy Hochul. On January 1, 2024, the minimum wage increased to $16 per hour, a minimum wage rate passed by the legislature and approved by Democratic Gov Kathy Hochul. Service Employee $12.50

2024 52

2024 Restaurant Law Cash Management Small Business 52

Apicbase

JUNE 12, 2024

The National Restaurant Association’s Restaurant Technology Landscape report 2024 finds that 76% of operators say using technology gives them a competitive edge. A modern point of Sale (POS) system simplifies transactions and tracks sales data. Tech helps operators to remain competitive.

Technology 52

Technology Operations Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 11, 2025

This shift ensures that operations run smoothly, and sales revenue is optimized. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." One of the biggest struggles for restaurants post-covid is staffing. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Apicbase

FEBRUARY 6, 2023

To counter the challenge, dark kitchens are increasingly pivoting towards a hybrid model with sales channels that go beyond delivery and pick-up. Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

SpotOn

JUNE 5, 2024

The law, SB 478 , is set to go into effect July 1, 2024, and prohibits fees imposed on a bill in addition to the listed prices. When you're just opening, understaffed, or trying to grow, it can be tough to figure out where to trim the fat and make the numbers work. The requirements and legislation around fees vary state by state.

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Mad Mobile

MARCH 8, 2024

Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Fewer still think it's okay for businesses to fully automate store security.

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. The Ocean Spray Farmers for Chefs Alliance is open to public donations and 100 percent of proceeds will go directly to restaurant operators in need.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. Here are some of their insights.

2023 309

2023 Insurance Employee Relations 2024 309

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52