Goliath Consulting

JANUARY 6, 2023

Because of the change in employee demographics and relative inexperience, more restaurants are now moving away from traditional training. They are currently searching for new training systems that include different learning and portability modes. Training Trends in 2023. Data Training Systems. Engaging Content.

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Training 2023 Employee Relations Travel 195

Modern Restaurant Management

MAY 27, 2025

In January 2023, Yum! Golden Corral's August 2023 network breach affected 183,000 current and former employees, with hackers accessing everything from Social Security numbers to health insurance details. Regular cybersecurity awareness training for restaurant staff is essential to counter social engineering schemes.

Insurance 283

Insurance Document Employee Relations 2023 283

Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. Staff training is a powerful retention tool in the service industries. So, for positions that don’t require certifications, offer in-house training or sponsor higher education. It all comes down to your staff.

Hiring 475

Hiring 2023 Advertising Recruiting 475

EATER

NOVEMBER 15, 2024

That surge is especially shocking considering that Wonder only started opening physical locations in 2023. In January of 2023, Wonder shut down its van program. January 2023: Wonder pivots away from van delivery in favor of fixed locations. February 2023: Wonder opens its first NYC location in the Upper West Side.

Food 300

Food 2024 2023 Food Order 300

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. Here's what we found.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

DECEMBER 27, 2022

Train Differently (and Better) than Ever Before. Historically, food businesses trained employees by explaining how things should be done. But what if you thought about training differently? Train, practice, demonstrate, and reinforce, using tech tools to amplify training efforts and reinforce knowledge.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

OCTOBER 16, 2024

In 2023, over 1.5 Educate Staff on Fraud Awareness Train staff to recognize and respond to signs of fraud, both in online transactions and in the restaurant itself. How can operators train staff to be cognizant of fraud? What are some common fraud activities you are seeing that affect restaurants? million restaurants in the U.S.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

JANUARY 24, 2025

representing 18 percent of sales in 2023. Additionally, attending live demonstrations, industry trade shows, or EcoChef-certified training sessions can provide deeper insights. I have personally experienced kitchens exceeding 130F and a New York Times article from August 2023 talked about just this issue and the dangers it poses.

Sustainability 449

Sustainability Food Equipment Design 449

Goliath Consulting

APRIL 26, 2023

Negroni Sbagliato This drink was all the hype and will continue to be the hype in 2023. Green tea shots and liquid marijuanas are trending cocktails in 2023. The post Summer Cocktail Trends 2023 appeared first on. Read on and discover this year’s trending summer cocktails based on what bartenders and tastemakers say.

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2023 Menu Travel Take-out 387

Modern Restaurant Management

DECEMBER 31, 2024

To combat revenue challenges, 36 percent of leaders said their top investments would be in enhanced sales and marketing technology, promotions, and loyalty programs, alongside 27 percent who are planning staff investments, including enhanced training, salaries, recruitment, and benefits. percent compared to November of 2023.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023? There are some good operators that think there are opportunities in 2023, which will be exciting to watch. © Modern Restaurant Management, 2023.

2023 476

2023 Employee Relations Franchising Franchise 476

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 540

License Point of Sale Employee Relations Restaurant Law 540

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. How to avoid.

Hiring 516

Hiring Recruiting Employee Relations Mobile Ordering 516

Modern Restaurant Management

JULY 11, 2024

Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6 In this context, it’s crucial to regularly train employees in things like hand hygiene.

Food Safety 460

Food Safety Education Training Equipment 460

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 510

2023 2022 Consumer Goods Point of Sale 510

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 475

Technology Fast Casual Waste 2023 475

Modern Restaurant Management

OCTOBER 31, 2023

The way you train your employees to clean, disinfect and sanitize in the restaurant is a crucial step in avoiding the spread of bacteria and viruses. A 2023 P&G Professional Consumer Pulse Study found 92 percent of patrons surveyed expect the dining areas of a restaurant to be cleaned more than two times a day.

Training 475

Training Food Supply 2023 Equipment 475

Culinary Cues

MARCH 16, 2025

Eventually we figured it out (to some degree) but in the process lost an enormous number of restaurants from 2020 2023. We offered tables in air-controlled domes, sophisticated negative ion air cleaners, waiter-less counter pick-up, even QR Code menus to eliminate touching menus that had been handled by others. Do you remember this?

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Modern Restaurant Management

OCTOBER 9, 2023

This has included a significant amount of wellness checks — more in the first six months of 2023 than in the last decade. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

Employee Relations 494

Employee Relations Workshop Education Insurance 494

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Or sometimes they don't know about the new employee until they show up for training.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

MARCH 4, 2024

Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most value on: Exclusive deals Loyalty-based incentives Customization What They Don’t Value On the other hand, crashes or technical issues ranked as the biggest pet peeve.

Dine-in 495

Dine-in Loyalty Program 2024 2023 495

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. Historic, beautiful, and just 40 minutes by train from London, Cambridge attracts 8 million visitors each year. CAMBRIDGE, ENGLAND. Shutterstock.

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2023 Travel Front of House Dine-in 246

Modern Restaurant Management

JANUARY 23, 2024

In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 billion in 2023 in one year alone. Already one of the largest sectors of the global economy, the food and beverage industry shows no signs of slowing down. percent from $6,729.54

Food Safety 495

Food Safety Food Supply Beverage Loyalty Program 495

EATER

MAY 27, 2025

As of 2023 , the company claimed that around 700 creators notably, this has included a couple from Netflixs Love Is Blind had used it to host trips. In 2023, she brought 33 people to Vietnam for 12 days. Still, some experiences, like taking an overnight train, are new to her too.

Food 231

Food Travel Social Media 2023 231

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. And of course, it’s not like for every PLNT Burger sold, a factory farm gives up five acres of land, or releases a cow from the slaughter line — actually meaningful solutions to the factory meat problem.

Sustainability 327

Sustainability Sourcing Consumer Goods Seasonal Menu 327

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. The post Overview and Trends of Pizzerias in 2023 appeared first on.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195

Modern Restaurant Management

NOVEMBER 13, 2020

Proposition 22 requires companies with independent-contractor drivers to provide specified alternative benefits, including: minimum compensation and healthcare subsidies based on engaged driving time, vehicle insurance, safety training, and sexual harassment policies. These requirements for businesses will go into effect on January 1, 2023.

2020 476

2020 Restaurant Law Food Safety Food Order 476

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Choose wisely.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

FEBRUARY 17, 2023

Going into 2023, 45-50 percent of frequent users said they plan to use restaurant channels “more or much more” compared to just 20-23 percent of the whole respondent population. Younger generations are ready and willing to use technology, so train them to open your app instead of someone else’s. Hint: rewards help.

Loyalty Program 472

Loyalty Program Mobile Ordering Customer Service Online Ordering 472

Modern Restaurant Management

MAY 6, 2021

Eligible establishments have until March 11, 2023, to use the funds on qualified expenses. equipment, accounting, training, legal, marketing). For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020.

Document 494

Document 2019 Food Truck Point of Sale 494

Modern Restaurant Management

SEPTEMBER 25, 2024

In 2023, the turnover rate in the industry soared to 72 percent. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn. It's no secret that finding and retaining good workers is one of the biggest challenges for QSR restaurants.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Perfect Daily Grind

JANUARY 13, 2023

Sigep 2023 to host seven Italian National Coffee Championships from 21 to 25 January. Dutch Bros projects total 2023 revenue to be US $1 billion. The new roastery will sell coffee domestically to consumers and wholesale customers, with plans to open a barista training centre in the near future. Wed, 11 Jan.

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2023 Events Website Management Leadership 183

Perfect Daily Grind

MAY 17, 2023

On 16 & 17 March 2023, Producer & Roaster Forum (PRF) took place in El Salvador for the second time. And with PRF set to return to the Plaza Mayor venue in Medellín, Colombia on 14 & 15 September 2023, thousands of visitors are once again expected to attend this year’s forum – so support from volunteers is essential.

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2023 Workshop Events Take-out 183

Modern Restaurant Management

AUGUST 26, 2024

This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. Hiring delivery drivers as employees gives the restaurant more ability to train them. Develop a Delivery Team Train your delivery team well, whether they are new hires or existing staff.

Delivery 449

Delivery Online Ordering Mobile Ordering Customer Service 449

Modern Restaurant Management

MAY 5, 2021

It drops to 22 percent in 2023 and after that, it drops to 10 percent. Train your staff on how it works so they can communicate this powerful message to your customers. The federal tax credit can be applied on top of other incentives that may be provided by states or local governments. Community Relations.

Food Supply 579

Food Supply Employee Relations Waste Leadership 579