Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. They see the whole thing and it happens before their eyes.”

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 192

2024 Loyalty Program Food Order 2030 192

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. Blockchain technology may play a pivotal role in enhancing supply chain transparency and resilience.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 7, 2022

We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Take advantage of loyalty programs. One in four consumers (based on RMS surveys ) joined at least one restaurant loyalty program during the pandemic.

Pricing 199

Pricing Loyalty Program Point of Sale 2023 199

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

2024 199

2024 Online Ordering Website Management 2023 199

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. Investing in employee development and training programs is another way to attract and retain top talent.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns. You also want to integrate your marketing and loyalty platform with your restaurant POS system.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

SEPTEMBER 7, 2023

The foodservice industry, set to generate $997 billion in sales in 2023 , is fiercely competitive. One of the key attributes of Millennials is their affinity for technology and online platforms. For busy restaurant operators, staying on top of an online marketing program can be challenging.

Marketing 199

Marketing Loyalty Program Customer Service Catering 199

Modern Restaurant Management

JANUARY 23, 2024

In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 billion in 2023 in one year alone. Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. percent from $6,729.54

Food Safety 193

Food Safety Food Supply Beverage Loyalty Program 193

Sling

JULY 24, 2023

UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. 13) FoodDocs FoodDocs uses AI technology to help restaurants stay in compliance with food safety regulations. The post Top 24 Restaurant Management Software Solutions for 2023 appeared first on Sling.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

Loyalty Program 182

Loyalty Program Mobile Ordering Customer Service 2022 182

Modern Restaurant Management

MARCH 2, 2023

Satisfying CX Delivering a satisfying customer experience (CX) is the #1 priority for companies, according to a recent study by Metrigy, a research and advisory firm that advises companies on technology transformation strategies. No other technology area garnered a higher number of companies increasing expenditures.

Operations 158

Operations Loyalty Program Mobile Ordering Consumer Goods 158

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help.

Training 78

Training 2023 Front of House Back of House 78

EATER

FEBRUARY 27, 2024

In addition to evolving our loyalty program, one of the other benefits of these investments will be the flexibility to change the menu more easily and to offer discounts and value offers to our customers through innovations such as digital menuboards, which will roll out in some U.S. restaurants.”

Pricing 128

Pricing Food Loyalty Program 2025 128

Open for Business

MAY 4, 2023

Make sure your staff training program is on point As Massimo Bottura told The World’s 50 Best Restaurants , “The waitstaff are more than 50% of the experience.” You can help your team provide an outstanding guest experience with a solid training program. Your restaurant’s digital presence should be current, active, and easy to find.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. The same technology can also be used to efficiently provide customer support, like additional menu information.

Mobile Ordering 172

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 172

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. All of a sudden, we live in a world where cloud-based technology is much less expensive, much more available and, most importantly, interconnected. Why is omnichannel more important than ever?

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

7 Shifts

NOVEMBER 1, 2022

Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. . billion annually by 2023! Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology . Gain more Referrals .

2021 98

2021 Email Marketing Demo Loyalty Program 98

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . These apps are also the perfect way to run loyalty programs for customers.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Like most new technology, it takes time for society to adapt and recognize its benefits.

2023 114

2023 Front of House Customer Experience Customer Service 114

The Restaurant Times

JUNE 6, 2023

Ways Restaurant Software Can Optimize Inventory Management and Cost Control Operating a restaurant is no easy task, but thanks to technology, restaurateurs now have access to powerful tools that offer numerous benefits. CAGR from 2023 to 2030. million in 2022. The market is projected to experience a 16.3%

Inventory 52

Inventory Management Management Loyalty Program 52

Bingage

MAY 24, 2022

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. billion annually by 2023! Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Loyalty will continue to get more personal and less transactional.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Restaurant Business

DECEMBER 14, 2022

Tech Check: This is the stuff that will transform bottom lines, supercharge loyalty programs and start the next viral food trend.

Loyalty Program 87

Loyalty Program 2023 Technology Food 87

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. billion annually by 2023! Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. billion annually by 2023! Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology. billion in 2017 to reach $25.1

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312