Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

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2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

DECEMBER 31, 2024

To combat revenue challenges, 36 percent of leaders said their top investments would be in enhanced sales and marketing technology, promotions, and loyalty programs, alongside 27 percent who are planning staff investments, including enhanced training, salaries, recruitment, and benefits. and $18.67 Overall retail sales saw a 3.8

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. On the franchise side, what do you foresee in 2023?

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2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022.

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. ” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. RobotLAB uses it by default!

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JANUARY 31, 2025

These experiments, largely rooted in technology solutions, will be focused on increasing their efficiency while also deepening their customer relationships. Retailers with strong customer connections ad robust investments in omnichannel models, including technology, will be best positioned. Fast-casual visits overall were down 3.8

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Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JULY 12, 2023

There’s a plethora of options available to restaurants looking to increase loyalty and decrease operating costs, and technology is a great solution when it can be integrated in a way that reduces major friction points. What role can technology play in helping improve the situation?

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Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

FEBRUARY 5, 2024

Nearly all restaurateurs (98 percent) believe AI will solve some of their staffing challenges, particularly around food prep and delivery management (42 percent), voice ordering technology (41 percent), predictive ordering and inventory management (39 percent), and food prep robots (38 percent). percent in 2023. percent in 2023.

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2024 Loyalty Program Food Order 2030 492

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. As always, technology plays an important role in the pizza industry.

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2023 Fast Casual Point of Sale Email Marketing 195

Modern Restaurant Management

SEPTEMBER 12, 2024

For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience. By leveraging technology to streamline data collection and analyze customer data, restaurants can maximize the value of loyalty initiatives.

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Loyalty Program Merchandise Customer Service Customer Experience 447

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Consider an organization that delivers the insights you need fast and provides industry-recognized research on such timely topics.

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Customer Service Fast Casual Sustainability Customer Experience 474

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? from 2023 to 2030. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens.

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Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

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Equipment Customer Experience Customer Service 2023 294

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. From 2023, consumer spending has been steadily increasing and is set to continue into 2025. percent year-over-year, compared to 0.4

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

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2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., Fast casual restaurants continue to outpace industry growth and we see a great deal of opportunity for business owners in this urban market.” and Del Taco.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. percent from 2023 to 2033. billion in 2023. More broadly, catering is a strong revenue driver for restaurants.

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Online Ordering Ordering Hiring 2024 391

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology.

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2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

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Franchise Franchising Fast Casual Loyalty Program 474

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. It was a wild, expensive, and ultimately impractical idea, and in early 2023 Wonder ditched the vans in favor of brick-and-mortar locations, the first opened in February 2023 on Manhattan’s Upper West Side.

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Delivery Cash Management Point of Sale Back of House 356

Future Food

NOVEMBER 27, 2024

Full year reporting on insolvency in July (comparing financial year 2023-24 to 2022-23) indicated a 42% surge in insolvencies on the previous year – up to 1576. This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse.

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Hospitality 2025 Food Back of House 78

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 What Diners Want.

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2019 Compost Mobile Ordering Online Ordering 322

Qu

NOVEMBER 25, 2024

At Qu, we believe technology should do more than keep your restaurant running—it should propel your business beyond. New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. 2023, June 29). 2024, October 11).

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Online Ordering Mobile Ordering Front of House Food Order 52

Qu

MARCH 16, 2023

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems.

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2023 Fast Casual Point of Sale Technology 52

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

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2023 Fast Casual Point of Sale Employee Relations 52

Sling

JULY 24, 2023

13) FoodDocs FoodDocs uses AI technology to help restaurants stay in compliance with food safety regulations. 19) Yodeck Many fast-casual restaurants and cafes use TVs or similar screens as menu displays. The post Top 24 Restaurant Management Software Solutions for 2023 appeared first on Sling.

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2023 Management Management Tip Distribution 78

Foodable

JULY 10, 2020

By 2023, digital channel expansion will increase to 70 percent of restaurant food sales. This is the biggest shift in food since fast casual. Technology adoption will help facilitate your success in these fields.

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Fast Casual 2023 2025 Seating 72

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Pacific Square in Maroubrah has developed an on-point program called ‘Savour Saturday’, running from July to November 2023 as part of a live cooking show and demonstration. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Mini Gun Pacific Square in Maroubrah has developed an on-point program called ‘Savour Saturday’, running from July to November 2023 as part of a live cooking show and demonstration. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

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2024 Operations 2023 Loyalty Program 52

QSR Automations

AUGUST 21, 2024

Partnership to Integrate Advanced Kitchen Technology Across Fast-Growing Restaurant Chain LOUISVILLE, Ky, August 21, 2024 — Today, QSR Automations , a global leader in kitchen automation and guest management services, announced its strategic partnership with Dave’s Hot Chicken. We didn’t just pioneer restaurant technology.

Fast Casual 52

Fast Casual 2024 Franchise Franchising 52

SpotOn

SEPTEMBER 30, 2024

There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks. The most important piece of technology is the fine dining POS , which gives operators accurate sales data to help make key business decisions. The restaurant industry is a big tent.

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Fast Casual Food Truck Fine Dining Brewery 52