7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Try 7shifts for free. Get a Demo 6. Apple | Android 12.

Operations 353

Operations Management Management Mobile Ordering 353

Open for Business

DECEMBER 7, 2022

Embrace delivery (if it works for you). The era of delivery is upon us. Third-party delivery platform DoorDash saw its revenue increase by 33% in 2022. Send targeted emails. Instead of sending your whole email list a form letter urging them to visit, try personalizing automated marketing messages.

2023 88

2023 Social Media Email Marketing Dine-in 88

Open for Business

JULY 7, 2023

“They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. Connect on social media Social media is a marketing channel for restaurants.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. It all starts with a great marketing plan. What is a restaurant marketing plan?

Seating 222

Seating Email Marketing Marketing SEO 222

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 4, 2023

Many companies rely on email to reach existing customers. While email can be effective, it often gets lost in the shuffle. In 2023, experts predict 347.3 billion emails will be sent and received each day, according to Statista. Take steps to create a marketing strategy that includes offering freebies.

Loyalty Program 98

Loyalty Program Email Marketing Customer Service Certification 98

Modern Restaurant Management

MARCH 26, 2021

million users of food delivery apps in the U.S., million by the end of 2023. Use detail reporting to market to the right customers at the right time based on their preferences. If customers only order via text, this will simplify the text marketing process for you. Fast-Track Your Online Time-to-Market.

Ordering 222

Ordering Mobile Ordering Online Ordering Email Marketing 222

Open for Business

MAY 4, 2023

To make that happen, restaurant owners need to invest in staff training, service standards, marketing, and tech to create the most positive guest experience. Email marketing can be a great way to keep them informed. More than 70% of diners say they prefer ordering delivery online.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. Businesses everywhere offer multiple of touchpoints from dine-in and third-party delivery to online and QR code ordering. To do this successfully, it’s essential to have the right tools.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Apicbase

MAY 29, 2024

Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Brick-and-mortar restaurant with a delivery operation.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 8, 2024

– Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing! Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. A restaurant loyalty program can engage diners, encourage repeat business and ultimately increase your market share.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Goliath Consulting

MARCH 20, 2023

Some pop-up restaurants may already be a part of an existing restaurant or a catering or delivery service. Pop-up restaurants are temporarily open in various spaces, such as bars, arcades, parks, and theatres. A pop-up restaurant can be open for months, feature itself for a few days, or even as little as a few hours.

Social Media 78

Social Media Email Marketing Equipment Menu 78

EATER

MAY 5, 2023

Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Sling

JUNE 14, 2023

Finally, consider adding features such as digital ordering or delivery services as a convenience for your customers. In today’s society, not providing these things could mean losing out on a large share of the market. To remain visible, consider improving your digital marketing game.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Modern Restaurant Management

MAY 5, 2020

Engage Acquires Boston Market. Boston Market® was acquired by Engage Brands, LLC, one of the Rohan Group of Companies, owned by real estate investor and restaurant operator, Jignesh (Jay) Pandya of Bucks County, Pennsylvania. This will help users discover carefully curated lists of relevant, open businesses.

Guest Recovery 105

Guest Recovery Food Safety Loyalty Program Point of Sale 105

Mad Mobile

MARCH 8, 2024

In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. You may also have access to their email, address, and phone number. They can tip and even leave a quick review before having their receipt emailed or messaged to them. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Generational Divide.

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

EATER

MAY 26, 2020

When Delta extended its contract with American Express in 2019, the airline said it expected to be making $7 billion annually by 2023 from the deal — and that’s just one airline. Cardholders today can get credit toward their cellphone bills and Netflix charges, or use monthly Uber ride-hailing credits toward Uber Eats food delivery instead.

Airlines 69

Airlines Travel Loyalty Program Hotels 69

EATER

AUGUST 22, 2022

While hawking pierogies at farmers markets, in May 2010, she began a series of supper clubs called One Sister to refine the skills and knowledge she had accrued in the fine dining world. In October 2021, another email went out from Elizabeth, not so much announcing as confirming that the restaurant had been passed on.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101