Modern Restaurant Management

APRIL 16, 2024

Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. With AI-powered reputation management, you can. You can see all the online activity around your restaurant going on in real time and manage it efficiently. There’s no way we can do all this!”

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. But don’t just take our word for it.

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Loyalty Program Social Media 2023 Download 197

Modern Restaurant Management

DECEMBER 5, 2022

Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Exclusivity can apply to more than just menu items.

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Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. Key 2022 Trends.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. As diners continue to prioritize saving money, however, they still need incentives to spend, such as coupons and loyalty programs that suit their needs.

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Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

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2022 Loyalty Program Point of Sale 2021 189

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. Attract and Retain Guests with a Loyalty Program. Restaurants continue to face labor and supply chain issues, plus rising food costs.

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Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

JULY 13, 2022

Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty. Some software solutions even do the marketing work for you- automating email and SMS campaigns – so you can focus on day-to-day business management. Promotion and Loyalty Programs.

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Franchise Franchising Operations Loyalty Program 214

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. For part one, click here. The most obvious use of the kiosk is to gain more efficient labor utilization.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

OCTOBER 18, 2022

The EV market experienced explosive growth in 2021, which is projected to continue into 2022. It’s not enough to implement strict QA programs in your restaurant. You must also monitor your suppliers to be certain they have proper food safety protocols and structured QA programs in place. In January, Tesla reported $5.5

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Audits 2040 Food Safety Consumer Goods 189

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

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Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. For more on SaverLife, visit saverlife.org/.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

SEPTEMBER 15, 2021

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 28, 2024

The annual Data Privacy Day on January 28 and Data Privacy Week on January 21-27 this year (with 2022 marking the first occurrence) is a national effort by the National Cybersecurity Alliance to empower individuals and businesses to respect privacy, safeguard data and enable trust. . “Please reply within five business days”).

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Loyalty Program Small Business Insurance Restaurant Law 100

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. With drive-thru equipped buildouts as low as 1,200 sq. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. We’re achieving one-to-one marketing and targeted incentives. Today, those are table stakes – basic expectations.

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Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

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2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Modular Chicken.

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Franchise Franchising 2020 2021 203

Restaurant365

JULY 8, 2021

Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery. If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining.

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Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Here are some of their insights. Click here for the first part.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. TouchBistro.

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Management Management Operations Point of Sale 195

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. The feeling of being in a transitional phase prevails among managers and industry experts. For instance, restaurants have to be better equipped to accommodate delivery and take-out orders.

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2023 Food Supply Online Ordering Kitchen Safety 52

The Food Corridor

MARCH 27, 2023

The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? It’s certainly a model with extraordinary potential as evidenced by virtual restaurant brand MrBeast Burger which generated $100 million in revenue in 2022. Ghost kitchen business models What are the benefits of cloud kitchens?

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. “As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra.

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Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations.

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2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

JUNE 17, 2021

a management company that owns and operates 27 franchisee restaurants (with three more in development) in Oregon, Washington, Colorado, Oklahoma and Wyoming. Additionally, Dejbakhsh was the COO of Mrs. Through its partnership with Chun Fat Enterprise Limited, CPK projects to have four locations in the Hong Kong market by the end of 2022.

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Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” In less than two years, she became a store manager and eventually an area manager, helping open a dozen corporate stores. We are now even more equipped to take on challenges,” Elliott said.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. ” Goldberg has plans to add 15 new locations for Bangin’ Buns by the end of 2022.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

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Bar Cash Management Loyalty Program Point of Sale 154

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. Inventory Management.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia. Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

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Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. ” HungerRush is a fully integrated restaurant management system that lets the restaurant own the relationship with their customer. . PPP Goes Flexible.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. Randy's Donuts Plans Aggressive Expansion.

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Franchise Franchising Sustainability Fast Casual 173