Modern Restaurant Management

JANUARY 23, 2024

billion in 2022 to $7,221.73 Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. Working with an outside consultant can also be helpful as a third-party advisor to oversee your compliance program. percent from $6,729.54 billion in 2023 in one year alone.

Food Safety 198

Food Safety Food Supply Beverage Loyalty Program 198

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022).

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. Attract and Retain Guests with a Loyalty Program. Restaurants continue to face labor and supply chain issues, plus rising food costs.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

APRIL 16, 2024

Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. With 288,000 unanswered reviews in 2022, a well-known coffee QSR was in over their heads. Their CX team was only capturing insights via loyalty programs. All you have to do is ask AI.

Social Media 110

Social Media Loyalty Program Online Ordering Customer Service 110

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. We predict that 2022 will bring not only more shortages, but also more walkouts. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

DECEMBER 5, 2022

Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022. This would allow owners to cultivate more personal relationships to increase customer loyalty and better market to each individual. The possibilities are truly endless.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. As diners continue to prioritize saving money, however, they still need incentives to spend, such as coupons and loyalty programs that suit their needs.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

JULY 13, 2022

Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty. Promotion and Loyalty Programs. In order to succeed in 2022, it’s important that single-location restaurants consider what choices will get them on par with chain franchises.

Franchise 215

Franchise Franchising Operations Loyalty Program 215

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

2022 189

2022 Loyalty Program Point of Sale 2021 189

Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. When survey respondents were asked if they have more apps now than in 2022, 38 percent of those visiting restaurants frequently reported an increase, compared to 26 percent of all respondents.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

OCTOBER 18, 2022

The EV market experienced explosive growth in 2021, which is projected to continue into 2022. It’s not enough to implement strict QA programs in your restaurant. You must also monitor your suppliers to be certain they have proper food safety protocols and structured QA programs in place. In January, Tesla reported $5.5

Audits 190

Audits 2040 Food Safety Consumer Goods 190

Modern Restaurant Management

JANUARY 28, 2024

The annual Data Privacy Day on January 28 and Data Privacy Week on January 21-27 this year (with 2022 marking the first occurrence) is a national effort by the National Cybersecurity Alliance to empower individuals and businesses to respect privacy, safeguard data and enable trust. . “Please reply within five business days”).

Loyalty Program 101

Loyalty Program Small Business Insurance Restaurant Law 101

Modern Restaurant Management

SEPTEMBER 15, 2021

Despite this, four in 10 Canadians are still tentative about eating in-person and plan to postpone their first in-person dining experience for anywhere between a few months of reopening, to sometime in 2022. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. We’re achieving one-to-one marketing and targeted incentives. Today, those are table stakes – basic expectations.

Food Supply 200

Food Supply Restaurant Law Email Marketing Mobile Ordering 200

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. With insights drawn from leading industry sources, we aim to equip you with the knowledge and tools to navigate this digital transformation, ensuring your restaurant not only keeps pace with the times but thrives in the face of change.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. ” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019. Higley Rd.,

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream. Food halls.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Restaurant365

JULY 8, 2021

Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery. If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

MARCH 1, 2022

“As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra. Delivering that level of convenience will win brand loyalty.”

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

The Food Corridor

MARCH 27, 2023

It’s certainly a model with extraordinary potential as evidenced by virtual restaurant brand MrBeast Burger which generated $100 million in revenue in 2022. Oftentimes this model includes maintaining the property by providing pest control, equipment maintenance, and security services.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 118

2023 Front of House Customer Experience Customer Service 118

Modern Restaurant Management

JUNE 17, 2021

Through its partnership with Chun Fat Enterprise Limited, CPK projects to have four locations in the Hong Kong market by the end of 2022. BURGER KING employees and their family members pursuing a traditional post-secondary education or enrichment programs are also eligible to apply. Franchise sales will be focused on the Southeast. "Partnering

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

7 Shifts

MARCH 10, 2022

In 2022, there aren't many areas in restaurant management that can't be made better with technology. Point-of-sale, inventory, loyalty, online ordering, and marketing software rolled into one app - just to name a few. A customer engagement tool, Clover builds lists of those who opt in to a restaurant's loyalty and marketing programs.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” We are now even more equipped to take on challenges,” Elliott said. As first-time franchisees, the duo is ready to open their first location by Q1 of 2022, with plans to open four more locations each following year.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

The Restaurant Times

AUGUST 30, 2022

So, you must understand their behavior on a deeper level to create tailor-made offers, rewards and discounts for building customer loyalty because customers nowadays look for new and engaging dining experiences. You can also choose to incentivize your loyal customers using the CRM module’s point-based loyalty programs.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. ” Goldberg has plans to add 15 new locations for Bangin’ Buns by the end of 2022.

Franchise 189

Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia. View all of the available resources by clicking directly to the "Make It This Winter" platform here. Step Up to The Table.

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Previously, Doolittle held many senior finance roles at NORTEL, a multinational telecommunications and data networking equipment manufacturer. PPP Goes Flexible.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155