Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

The Restaurant Times

AUGUST 30, 2022

The food service industry across the world is saturated with a large number of players without much variation in terms of offerings. One such new-age technology is the restaurant point of sale (POS) system. What is a Restaurant POS System? How does a Restaurant POS System work?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. The post Upgrading Restaurant Technology in 2022 appeared first on Focus POS. What’s been worn out over the year and what seems outdated?

2022 78

2022 Technology Loyalty Program 2025 78

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Features To Look For In A Pizza POS Software .

POS 52

POS 2022 Loyalty Program Point of Sale 52

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Restaurant Tech.

2022 98

2022 Front of House Cash Management Online Ordering 98

Goliath Consulting

FEBRUARY 8, 2022

Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. For example, restaurant owners display these codes on a table for their customers and call it a “digital menu.”. Self-Service Kiosks.

2022 78

2022 Technology Online Ordering Customer Service 78

Cheetah

JANUARY 27, 2022

As 2022 kicks off, operators that wish to stay competitive must upgrade their website and social media presence to keep up with the changing restaurant world. The time and skill set required to keep all your social media channels, website, POS and scheduling systems and other tech tools up to date and effective is becoming harder.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

The Restaurant Times

MARCH 1, 2022

Brimming with resolutions, your customers will now be back with renewed vigour to your establishments. If you’re looking to run your restaurant operations in 2022 efficiently, we have created a comprehensive list of 5 tips to improve your restaurant operations. . Train Your Employees For A Top-Notch Customer Service.

2022 52

2022 Operations Social Media Cash Management 52

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. POS System. Things to consider when choosing a restaurant POS system. Online Ordering Software.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

DECEMBER 30, 2021

While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. We predict that 2022 will bring not only more shortages, but also more walkouts.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

MARCH 4, 2022

The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. So, what might affect your restaurant in 2022? Customer Data Will be at Risk More than Ever. Chargebacks Will Continue to Rise.

Customer Service 236

Customer Service 2022 Food Order Delivery 236

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. Lock down your mobile POS devices so they can only access applications needed for your restaurant.

Operations 236

Operations Point of Sale POS Small Business 236

Modern Restaurant Management

FEBRUARY 28, 2024

As the convergence of technology and gastronomy continues to unfold, the dining landscape is evolving across every sector, spanning the swift pace of quick-service restaurants to the relaxed ambiance of family dining. Advancements in restaurant technology have revolutionized the way diners experience their meals, from ordering to service.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

The Restaurant Times

JANUARY 3, 2022

5 Restaurant Technology Trends Ready To Usher In 2022. Post COVID-19, restaurants were forced to find an alternative income stream to traditional dine-in services. Home delivery and takeaway services, initiated by the restaurants since then, have proven to be quite successful in maximizing revenues.

2022 52

2022 Technology Customer Service Customer Experience 52

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Consumers crave convenience.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

The Restaurant Times

AUGUST 5, 2022

Also called ghost kitchens enable restaurants to deliver directly to customers’ homes while operating at a fraction of the space required by typical restaurants. The service is provided by delivery personnel, and modern businesses frequently rely on technology, usually in the form of an app. . Disadvantages of Cloud Kitchen.

2022 52

2022 Food Supply Customer Service Online Ordering 52

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 185

Food Food Safety Front of House Fast Casual 185

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. ” Concessions/Quick Service In the bustling world of concessions and quick service, speed is of the essence. The result?

Social Media 52

Social Media Demo Food Customer Service 52

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology.

Loyalty Program 190

Loyalty Program Online Ordering Social Media Mobile Ordering 190

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 220

Loyalty Program Online Ordering Point of Sale Customer Experience 220

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. Display screens are a part of a POS system.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. Use your point of sale (POS) system to separate your revenue by those revenue centers.

2022 78

2022 Point of Sale Inventory Events 78

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Stores should play into these cult-following areas and design them to be convenient and easy for customers to enjoy.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Clover - Restaurants

MAY 30, 2024

Figuring out which opportunities are right for your eatery can help increase profitability and bring in new customers. Any business that successfully launches new revenue streams can benefit from increased profit, new customers, and a financial safety net in case something goes wrong. Here’s where to start.

Merchandise 52

Merchandise Catering Kitchen Safety Inventory 52

7 Shifts

MARCH 10, 2022

In 2022, there aren't many areas in restaurant management that can't be made better with technology. TouchBistro - a point of sale (POS) app for iPads - allows servers to take payments tableside, managers to monitor sales activities, and accountants and administrators quick access to valuable performance trends. Square POS App.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Research from 2022 found that 60 percent of employees wanted access to wages daily.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

DECEMBER 11, 2019

In a heated competition between Subway and Quizno’s, this fiasco angered many Quizno’s customers, effectively costing Quizno’s their path to victory in this sandwich war. To respond to the chicken shortage, KFC took out a full-page ad in multiple publications, apologizing to their customers. This was the right move for Burger King.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 26 or more employees on January 1, 2022.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Clover - Restaurants

MAY 10, 2024

Digital marketing also helps you build stronger relationships with your current customers. Using platforms like email, you can send loyalty deals, special offers, and restaurant news that keeps customers coming back. from 2022 to 2023. As a restaurant owner, you likely have a lot on your plate.

Marketing 52

Marketing Email Marketing Social Media POS 52

Modern Restaurant Management

AUGUST 10, 2022

The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. While increasing grocery costs could lead some consumers to eat out instead , it’s clear that restaurants need to do more to justify higher prices and improve the customer experience.

Customer Experience 177

Customer Experience Online Ordering Customer Service Mobile Ordering 177

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Modern Restaurant Management

JANUARY 28, 2020

restaurant delivery revenues are expected to reach nearly $80 Billion by 2022 and digital ordering and delivery has grown 300 percent faster than dine-in traffic since 2014. 33 percent of consumers say they would be willing to pay a higher fee for faster delivery service. Projected U.S. Need more proof?

Delivery 191

Delivery Consumer Goods Online Ordering Customer Service 191

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Our customer service is world class and our products are built to help local restaurant owners make more money.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Streamline service Tech tools can reduce labor costs and help things run smoothly even when you’re understaffed.

2023 78

2023 Insurance Front of House Hiring 78