Modern Restaurant Management

JANUARY 9, 2023

Restaurant operators are “braced for potential challenges” this year, according to the latest National Restaurant Association Business Conditions survey Currently, 50 percent of operators across the U.S. 92 percent of operators say food costs are a significant challenge. expect to be less profitable in 2023.

2023 141

2023 Employee Relations Food Supply Small Business 141

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. We often tend to think too big-picture about what a seasonal worker can accomplish in their short time as an employee. How to avoid. For instance, hiring support for current staff (i.e.,

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 171

Front of House BOH Back of House 2023 171

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It must have a user-friendly web interface that is easy to understand for the customers.

2022 69

2022 Management Management Loyalty Program 69

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Reporting the biggest acceleration in sales were the Full-Service segments. All growth numbers are year over year unless specified. For one: food.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Are We Engaging with Customers Often Enough? billion daily active users who spend 58 minutes on the platform each day are a massive pool of potential customers.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

FEBRUARY 28, 2022

Many restaurants transformed operations to focus on these service channels at the beginning of the pandemic, and it is likely that unvaccinated patrons are still left with many restaurant visit choices beyond indoor dining.

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

Modern Restaurant Management

MAY 5, 2021

Even drive-thrus can continue operations while solar panels are added because the installation is as basic a process as laying new roof tiles or shingles. That means refrigerators, freezers, ice machines, chilled service areas, and other electric-operated food storage or displays, can be protected during a power outage caused by the grid.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Here are the current U.S.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Perfect Daily Grind

MARCH 24, 2023

Wed, 22 Mar Blank Street Coffee secures US $20 million investment to launch beverage subscription service. The chain’s new subscription service costs US $12 per week. Participating customers will be able to order free filter coffee, tea, and cold brew every two hours, and selected premium beverage will be available for US $1.

2023 140

2023 Webinar Beverage Café 140

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Making Employees Advocates.

Retail 78

Retail Employee Relations Hotels 2022 78

Aaron Allen & Associates

OCTOBER 4, 2022

million workers in the restaurant industry , and employment hasn’t fully recovered from the pandemic yet (as of mid 2022) Unemployment at restaurants is at historical lows, pushing hourly wages at historical heights and pressuring labor cost Restaurant workers make an average of $18.50 What are employee turnover and retention rates?

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. But the root cause runs deeper than that.

Food Supply 148

Food Supply Supplies Pricing Food 148

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

The Rail

DECEMBER 18, 2023

Operating in the restaurant industry is always a difficult go and this year was no different. Inflation Hit Restaurants & Workers Hard According to a new James Beard Foundation report, more than half of restaurants saw a profit decrease in 2023 compared to 2022. Employee wages grew 4.9% The end (of 2023) is nigh!

2023 59

2023 Sports 2024 2022 59

Foodable

MARCH 29, 2022

The unit's opening date and hours of operation have yet to be determined. March 18, 2022)). Filed by a total of 24 tipped employees at Nusr-et, the class-action lawsuit alleged that from Nov. Filed by a total of 24 tipped employees at Nusr-et, the class-action lawsuit alleged that from Nov. Foodable Labs Sentiment: 78.64

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Whatever the reason, likely a combination of these, it is unlikely that this shift will reverse before 2022.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. And a respite is not yet on the horizon.

Food Supply 78

Food Supply Supplies Pricing Food 78

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. This credit covers temporary, seasonal, part-time and full time employees. How CliftonLarsonAllen LLP can help.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

The Restaurant Times

MARCH 6, 2023

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. Your net profit remains after operating costs like payroll, rent, utility costs, ingredient costs, and equipment leasing fees have been subtracted from your gross profit.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. A drop in employee retention & difficulty in hiring.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness. Source: Future Food. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

EATER

APRIL 20, 2022

face increased rates of several diet-related health disparities, including hypertension , heart disease , and diabetes. The county’s ban, which also affects some convenience store operators, has since been extended four times, blocking any new applications or permits for the smaller-than-Walmart discount stores.

Food Safety 102

Food Safety Food Retail Small Business 102

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? ” In fact, P.F. .”

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

MadMobile

AUGUST 5, 2022

In early 2022, gas prices skyrocketed. In mid-2022, inflation rose by 8% from the previous year. See how your employees interact with them, observe when and why they are being thrown away, and look for ways to reduce your waste surrounding these items. Making your menu less complicated can help speed up service times.

Food 52

Food Mobile Ordering Inventory Food Supply 52