The Restaurant Group

NOVEMBER 8, 2021

Restaurant Industry Trends and Outlook for 2022. Here’s a closer look at 5 key trends that emerged in the face of the pandemic—changes that will continue to shape the outlook for restaurants for 2022. This has also put more pressure on restaurants to increase their presence on food delivery apps. 4 Innovative Menus.

2022 78

2022 Food Supply Innovation Sustainability 78

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

Goliath Consulting

FEBRUARY 8, 2022

The restaurant industry has been slowly adopting new innovative technology and digital solutions as of recent. Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

The Restaurant Group

OCTOBER 21, 2022

2022’s Restaurant Industry. When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. Some restaurants began offering food delivery services and logistics became a big turning point.

2022 88

2022 Back of House Food Supply Government 88

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. With the pandemic starting to ease in some parts of the country and lockdowns becoming a thing of the past (hopefully), 2022 brings some cautious optimism to the industry as businesses start to see light at the end of the tunnel. Robot Technology.

2022 148

2022 Food Supply Entertainment Hospitality 148

Rocket Fuel

MARCH 19, 2024

MINNEAPOLIS– March 19, 2024 – Investments in mobile apps and in-store kiosks continue to drive demand among quick-service restaurants (QSRs), with growth in third-party delivery showing no signs of slowing down, according to Delaget ’s annual QSR Operational Index report. percent year over year. Mobile app sales are up 57.2

Mobile Ordering 52

Mobile Ordering Delivery Operations 2023 52

Modern Restaurant Management

DECEMBER 29, 2022

The immediate 2022 labor crunch has been extremely painful for operators. Operators will continue incentivizing in-house delivery and in-app purchases. An increasing number of brands are launching apps, and incentivizing customers to order through them. Partly driven by labor, but also folks just looking to innovate.

2023 212

2023 Technology Back of House Customer Experience 212

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. A ghost kitchen (also known as a delivery-only restaurant, cloud kitchen, or dark kitchen) is a restaurant that is solely focused on cooking to-go meals. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

The Restaurant Times

FEBRUARY 14, 2022

A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout. 4 Cloud Kitchen Trends To Look For In 2022. Innovations And Investments .

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

The Restaurant Times

JANUARY 13, 2022

F oodies and F&B experts share their predictions for the food industry trends that will likely emerge in 2022 in the weeks and months to come. However, with the arrival of new business models like cloud kitchens and home delivery, restaurant owners can use these trends to pivot to new markets/audiences and boost growth.

2022 75

2022 Outdoor Beverage Waste 75

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. First-Rate Service. consumers say they’re happy paying higher prices for great service. Seven out of 10 U.S.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Then, utilizing social media to differentiate your brand and showcase your identity to customers can help your brand stand out.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. percent more than in 2022. Staff must be able to accommodate these unexpected additions quickly and efficiently without holding up other customers.

Equipment 117

Equipment Customer Experience Fast Casual 2023 117

Goliath Consulting

DECEMBER 21, 2022

Food delivery will grow to a $24 billion industry by next year, and 6 out of 10 Americans will choose to order food rather than dine in. Food delivery will grow to a $24 billion industry by next year, and 6 out of 10 Americans will choose to order food rather than dine in.

2030 97

2030 Delivery Innovation Customer Service 97

The Restaurant Times

JANUARY 3, 2022

The need to innovate is driven by changing consumer preferences and the entry of disruptive new business models into the restaurant industry. 5 Restaurant Technology Trends Ready To Usher In 2022. Post COVID-19, restaurants were forced to find an alternative income stream to traditional dine-in services.

2022 52

2022 Technology Customer Service Customer Experience 52

Rocket Fuel

DECEMBER 7, 2022

2022 might have been QSR’s best year yet: Covid’s impact on restaurant operators dwindled, and despite inflation soaring, quick-service restaurant operators reported record sales. . The past year brought new restaurant technology, limitless LTOs, spicy celebrity collaborations, and innovation beyond our imaginations!

2022 52

2022 Fast Casual BOH Food Order 52

Marketing4Restaurants

JANUARY 5, 2022

In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience.

2022 52

2022 Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers. You have to think about that.

2022 52

2022 Hiring Front of House Back of House 52

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

The Restaurant Group

SEPTEMBER 16, 2020

The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Perfect Daily Grind

JANUARY 4, 2023

For centuries, convenience has been cited as one of the biggest drivers of growth and innovation across the global coffee industry. We’ve seen innovation after innovation, from the rise of instant coffee products in the 20th century to the growth of ready-to-drink (RTD) beverages and capsules.

Mobile Ordering 169

Mobile Ordering Beverage Customer Service Online Ordering 169

Modern Restaurant Management

DECEMBER 6, 2023

Facing COVID-induced restrictions and worried customers, tens of thousands of restaurants closed within the first year of the pandemic. Many others cut their hours of service and skimped by with skeleton crews as employees either had to be let go or quit. This comes as customer demand is rising and market size is expanding.

Certification 88

Certification Customer Service 2020 2022 88

Rocket Fuel

APRIL 15, 2024

Predicting the future is a challenge, especially in a tumultuous industry like quick service restaurants (QSR). Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers.

2024 52

2024 Franchise Franchising Point of Sale 52

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. This spells good news for the catering industry as there’s a steady demand for their services as the year ends. They harnessed the power of technology to innovate new solutions to avoid shutting down.

Catering 52

Catering 2022 Pricing Food Supply 52

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. and making the restaurant business better for it.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Perfect Daily Grind

MARCH 24, 2023

The company’s TRUE FLAVOUR line includes four different glasses, which WMF says are made using an “innovative manufacturing process” to be able to withstand boiling temperatures. Users will also have access to digital documents and online delivery schedules. coffee sales growth in 2022. Strauss Group reports 6.9%

2023 140

2023 Webinar Beverage Café 140

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. Let’s dig in.

2023 52

2023 Operations Management Management 52

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Every establishment’s goal is to deliver an outstanding customer experience.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. alone will shift from dine-in to delivery in the years ahead). Slice’s total funding to date (as of February 2022) is $125m. Are You Looking for a Pizza Franchise?

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Foodable

NOVEMBER 24, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Atul Sood, Chief Business Officer, of Kitchen United to discuss how understanding third-party delivery will be a key strategy long into the future and how innovators are creating entirely new business sectors in food service today.

2030 65

2030 Fast Casual Point of Sale 2022 65

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 30, 2021

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. We couldn’t think of anyone better than Tebow and his foundation to fulfill our dream of faithful community service.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. According to our survey findings, QSRs and fast casuals saw digital sales averaging 25% of total sales in 2022. Customers are tired of restaurants getting their orders wrong. The industry has reached a turning point.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52