What's the future for delivery and online ordering in 2021?


Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What we saw less of was the fun stuff like robotic cooks and waiters, AI-powered ordering systems, and drone delivery, as the industry focussed on getting through a tough year.

What's the future for delivery and online ordering in 2021?


Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What we saw less of was the fun stuff like robotic cooks and waiters, AI-powered ordering systems, and drone delivery, as the industry focussed on getting through a tough year.


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Restaurants with Online Ordering Achieve Success

Focus POS

5 Ways Restaurants with Online Ordering are More Successful. . Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns.

Why An Online Ordering System Is The Key To Increasing Restaurant Sales

The Restaurant Times

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants.

A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

Behaviorists say it takes 21 days to solidify a habit. 365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. At the center of these habits is the digital world: online ordering, advertising, booking, reviewing, etc. It will become essential for restaurants to create omni-channel experiences for customers, and to market them effectively. Join Jay Coldren and his team in this masterclass to learn the tactics for dominating the digital restaurant sphere.

How To Get Your In-House Online Restaurant Ordering System Up And Running

The Restaurant Times

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering.

Ways Restaurants Can Encourage Direct Ordering

Modern Restaurant Management

” With months of experience under their belt, many restaurants have established their own takeout ordering system. Most modern POS services make it easy to set up an online ordering form that integrates with the rest of your operations.

DoorDash Ordering Trends: Diners Are Picking Local

Modern Restaurant Management

Diners are increasingly turning online to get their favorite dishes with same-store pickup orders in the U.S. on DoorDash (2021 vs. 2020). Consumers are adventurous when ordering for delivery or takeout.

Long Live Digital Dining: How Consumers’ Appetite for Mobile Apps and Online Ordering Will Continue

Modern Restaurant Management

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food.

How TouchBistro Online Ordering Helped Esmeralda’s 2.0 Increase Sales by 31%

Touch Bistro

The restaurant has become so popular, in fact, that they were having trouble managing the high volume of phone calls they were receiving for takeout and delivery orders. Goodbye busy tones, hello online ordering. TouchBistro Online Ordering has saved us heartaches and headaches.

Self Ordering: The Future Of The Restaurant Industry

The Restaurant Times

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world.

How to Set Up Online Ordering for Restaurants

7 Shifts

If you weren’t thinking that much about online ordering before, you definitely are now. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur?

Should You Rely On Food Aggregators Or Build Your Own Restaurant Online Ordering App

The Restaurant Times

Online food ordering has been booming for the past two years on the back of changing customer preferences. According to Statista , the revenue from online food ordering channels is expected to grow at a robust CAGR of 10.39% between 2021 and 2025.

Successful Restaurants Leverage Their Digital Ordering Channels

Modern Restaurant Management

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Fast-Track Your Online Time-to-Market.

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Your online menu is the crux of your restaurant’s digital marketing efforts. Pull up an online order form.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. My outlook for 2021 is good.

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Why You Need a Direct Online Ordering System Now

Touch Bistro

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering.

Making the Most of Your Restaurant’s Online Ordering Software: Top Tips for Success

Touch Bistro

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. 10 Tips for Online Ordering Success.

Guest blog: 7 Essential Reasons Why Your Restaurant Needs an Online Ordering System


Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Online ordering is growing 300% faster than dine-in traffic and has become a lifeline for many restaurants.

Upgrade Your Online Ordering | Season 2, Vol. 10: ChowNow


Founded in 2011, ChowNow is an online ordering platform dedicated to helping local restaurants connect and form relationships with customers. Restaurants simply pay a flat monthly fee for the software; the fee remains the same regardless of the number of orders.

Digitally Transforming the Restaurant Industry with No-Contact, Self-Ordering and Payment Technologies

Modern Restaurant Management

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order.

Meet ChowNow’s New Order Better Network


Online ordering is essential to running a restaurant, but how and where your restaurant gets online makes a big difference. Catching customers’ attention on the websites they browse most frequently can have a significant impact on order volume.

The 51 Best Restaurant Websites of 2021: Examples & Design Inspiration

Touch Bistro

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. Your Menu: 93% of people view menus online prior to dining out. alone, 72% of online searches for restaurants take place on mobile devices.

Contactless Ordering Isn’t Going Anywhere — Here’s How to Make the Most of It

Modern Restaurant Management

The pandemic has created unprecedented demand for online ordering platforms. As a result, restaurants that have historically relied on in-person dining have either scrambled to create their own food ordering apps or have leaned on third-party services to do it for them.

How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now.

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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Those that are continuing to prosper had their technological house in order prior to the pandemic. Our outlook for 2021 is optimistic.

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Choosing the right online ordering platform for your multi-location restaurant


When looking for the right online ordering platform for your multi-location restaurant, it’s important to choose one that will help you remain profitable and give you the tools you need to run a successful business. . Your online ordering partner should be just that – a partner.

How to Optimize Your Restaurant’s Online Menu for Upselling


Online ordering has opened up a new world of restaurant upselling and optimization possibilities that reach far beyond the capabilities of the paper menu format we all know and love. Below are the four tips and tricks we recommend to optimize your online menu for restaurant upselling.

5 Proven Strategies To Enhance Customer Loyalty Through Online Ordering System

The Restaurant Times

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Providing online food ordering is also considered a proven restaurant marketing strategy that tends to increase its revenue, sales, and profit margin.

The Must-Have Features Of Online Restaurant Management System

The Restaurant Times

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. Online Payments .

How COVID-19 Should Affect Your Online Marketing Efforts

Next Restaurants

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. We’ve mentioned how important it is to maintain your website , but there’s more to online success than that. You also want to optimize your online marketing outreach.

150 – The Future of Restaurant OnLine Ordering Systems


This Restaurant podcast episode looks at how Restaurants can best manage the changes in the industry with Online Ordering Systems. This episode talks about how restaurant online ordering systems are helping food establishments and the value it brings to consumers.

How Order Ahead Restaurants Can Stave Off a Lackluster Experience

Modern Restaurant Management

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

5 tactics for restaurant success in 2021


In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic.

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Visits, online or physical, at morning meal, which includes the breakfast and A.M.

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5 Reasons NOT to Order Restaurant Supplies from Cheetah


To order supplies from Cheetah, you don’t need to get through a long phone call. You can simply place an order through the app anytime before midnight. Ordering supplies from major broadliners also means running the risk of last minute cancellations or delays with no explanation.

MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Spring 2021 Key Findings.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. 2021’s Best Cities for Burger Fans.

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MRM Research Roundup: Mid-June 2021 Edition

Modern Restaurant Management

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021.

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New Research Reveals Profit Opportunities in Your Online Menu

Modern Restaurant Management

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. In fact, in a May 2021 survey of 800 U.S.