Modern Restaurant Management

APRIL 19, 2021

Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. Here is what brands are turning to as they look toward recovery and beyond. Predictive Tech for Food and Labor.

Guest Recovery 176

Guest Recovery Point of Sale Inventory Back of House 176

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 171

Food Safety Beverage Consumer Goods Guest Recovery 171

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. This way, operators can create highly personalized, almost predictive, guest experiences. Full-Speed Ahead: 2021.

Guest Recovery 135

Guest Recovery Mobile Ordering 2025 Customer Experience 135

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Hot on Hot Chicken.

Franchise 197

Franchise Franchising 2020 2021 197

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. percent between 2021 to 2028. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. . It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 186

2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back. 30 percent of respondents shared they will be hosting their event at their home.

2021 178

2021 Online Ordering Mobile Ordering Guest Recovery 178

Black Box Intelligence

OCTOBER 15, 2021

In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to unfold. Order meal kits? Twin Peaks consistently reports sales and traffic increases, attributed to making improvements on guest experience.

Point of Sale 76

Point of Sale Consumer Goods Social Media Guest Recovery 76

Modern Restaurant Management

MARCH 19, 2021

SevenRooms compared the amount of money that could be saved by shifting a percentage of online orders to a direct ordering solution to offset the real costs associated with operating a restaurant, revealing the following: Consider a high-end Italian restaurant in New York (think: Luca, Bar Primi or Marea). hour in NY).

2021 104

2021 Point of Sale Fast Casual Delivery 104

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Mobile Apps and Data.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Compared to six months ago, there has been an increase in frequency of consumers ordering take out/ delivery, with 39 percent order more than three times in the last two weeks. percent) over the year to March 2021. Online sales grew 19.9 Consumers Still Cautious. percent and 95.6

2021 168

2021 Consumer Goods Small Business Fine Dining 168

Modern Restaurant Management

DECEMBER 12, 2019

“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. A total of 322 meals were custom ordered by 304 children and 18 staff members, totaling $483 in funding provided to the school for just the one day.

Franchise 91

Franchise Franchising Loyalty Program Book 91

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 189

Food Safety Mobile Ordering Kitchen Safety Online Ordering 189

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 131

Franchise Franchising Food Truck Loyalty Program 131

EATER

DECEMBER 6, 2022

What binds these restaurants together, aside from having all opened between September 1, 2021, and September 30, 2022, and having the full-throated endorsement of our local and national staffers, is how each and every one is utterly original. Orders come “con todo” (with everything); here that means cilantro, onions, and dynamite salsas.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry.

2020 120

2020 Mobile Ordering Online Ordering Merchandise 120

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Increasing self-order kiosks and touchless self-checkout terminals. Takeout For Good.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 155

2020 Franchise Franchising Food Order 155

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 118

Mobile Ordering Kitchen Safety Online Ordering Coaching 118

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 124

Online Ordering Customer Service Seasonal Menu Food Order 124

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. Reviews as a Resource.

Loyalty Program 113

Loyalty Program Fast Casual Online Ordering Consumer Goods 113

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. SevenRooms Partners with TheFork. Local Hero Debuts.

Food 141

Food Tip Distribution Guest Recovery Food Safety 141

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019. .

Loyalty Program 151

Loyalty Program Mobile Ordering Download Food Order 151

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

Restaurant Law 151

Restaurant Law Mobile Ordering Seating Customer Service 151

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 108

2021 Point of Sale Guest Recovery Travel 108

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 184

Webinar Customer Experience Mobile Ordering Customer Service 184

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 123

Fast Casual Casual Menu Mobile Ordering 123

Modern Restaurant Management

MAY 5, 2021

Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -4 percent vs April 10, 2021. California. " Beverage Insights.

2021 176

2021 Loyalty Program Coupons Fast Casual 176

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. social interactions, and 1.2M

Serving 171

Serving White Paper Food Recycling 171

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Top Side Dishes.

2021 116

2021 Loyalty Program Mobile Ordering Consumer Goods 116

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. October 27, 2021. Data through the week ending October 17, 2021. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. October 19, 2021. October 13, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 216

2020 Mobile Ordering Hotels Food Safety 216