Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sustainability and healthy options rising in importance. Kicking orders to the curb.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. This has left restaurants struggling to find and retain staff.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 21, 2022

Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Don’t be afraid to increase price. Your CPA can help with this.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

NOVEMBER 9, 2022

in 2021 , and it's been on a slippery slope for years. These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. Loyalty programs.

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Email Marketing Loyalty Program Social Media Point of Sale 195

Foodable

FEBRUARY 9, 2021

The better-burger chain, who celebrated its 10th birthday on February 5, 2021, is plotting a massive expansion strategy, with plans to add 30-35 new locations this year alone. One of the things we use our loyalty program for is to really understand what issues folks have and how they want to be served,” says Ramirez. “We

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Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. Meeting or Exceeding Customers’ Needs.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

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Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Sustainable Business Practices . More than a decade ago, millennials started to advocate the cause of sustainability, and Gen Z has only added to it. The concept of sustainable business growth has developed significantly over time.

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2022 Front of House Cash Management Online Ordering 98

The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021. He has also collaborated with different stakeholders.

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Innovation Fast Casual Retail Loyalty Program 52

ChowNow

MARCH 17, 2021

We compiled over 20 recent restaurant industry statistics that every restaurateur and restaurant operator should know in 2021. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. 91% of restaurants are looking to kitchen automation technology to help streamline their operations in 2021.

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Mobile Ordering Download Online Ordering Loyalty Program 78

The Restaurant Times

MARCH 29, 2021

According to statistics, online food delivery revenue in UAE is expected to show annual growth of US$1,219m in 2021. Run Loyalty Programs. Implementing customer retention strategies such as loyalty programs is an excellent technique to retain loyal customers and increase sales. Invest In Restaurant Technology.

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Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. In addition, there is an increasing emphasis on sustainability with our restaurant customers. Kari Hensien, RizePoint CEO. Circular (not linear) supply chains.

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2022 Food Supply Back of House Kitchen Safety 180

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To But it hasn’t been an easy few years for farms using the pay-what-you-can model.

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Marketing Loyalty Program Pricing Back of House 102

Restaurant365

JULY 29, 2021

Increased focus on restaurant loyalty programs or custom mobile apps. The restaurant industry in 2021 looks significantly different from the pre-pandemic restaurant industry. Whatever opportunities you pursue, business in 2021 and beyond should look significantly different than it did in 2020.

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Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

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Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

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Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. The DoorDash Customer in the First Half of 2021.

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2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). As we move into 2021, we are seeing restaurants that are running more efficiently than they ever have, some even turning profits with revenue down 30-40 percent.

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2020 Online Ordering Fast Casual Point of Sale 180

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

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2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019.

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Loyalty Program Mobile Ordering Download Food Order 183

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. million in 2021, to $974.9

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The Food Corridor

MARCH 27, 2023

The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. But investment in shared kitchen models is proving to be more sustainable in the longer term.

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

APRIL 1, 2021

Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. The report also found that almost half of the independent sit-down restaurant customers surveyed would spend more if the restaurants from which they are ordering offered loyalty programs. Sustainable Investment.

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2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

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Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

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Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

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2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. Leading a Fair Kitchen.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." Dunkin' Sustainability.

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Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

NOVEMBER 17, 2020

Restaurants and event spaces can offer consumers incentives to book post-holiday parties in the spring months of 2021. percent responded “some time in 2021.” Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe).

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2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

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Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MARCH 11, 2020

by the end of fiscal 2021. To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

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Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MAY 27, 2020

In addition to serving 15,000 restaurants and food services clients across the globe, Zuppler enjoys important partnerships with leading transactions processor Worldpay (acquired by FIS in 2019) and Rewards Network, a provider of loyalty-based marketing and financing services to the restaurant industry. ” Par Tech Teams with Revolution.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176