7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

7 Shifts

JUNE 20, 2022

No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs. While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. Table of Contents. Kitchen Pods.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Bottleneck Management

APRIL 11, 2022

2021 Core Four Awards. The Core Four Award goes to one Heart of House team member, one Front of House team member, and one Home Office team member. The 2021 award winners are Colter Potts, Luis Zambrano, and Hector Soteno. Cheers to the Core Four Award Winners. Insight From the Recipients .

2021 78

2021 Front of House Back of House Leadership 78

7 Shifts

JUNE 27, 2022

Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. Why Hungry House is called an “anti” ghost kitchen. After Zuul was acquired by ghost kitchen competitor, Kitchen United in summer 2021, she went on to found Hungry House. We get into: Ghost kitchen myths.

Front of House 195

Front of House Food Supply Consumer Goods Customer Experience 195

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Here's what we found: What Shifts Increased from 2019 to 2021? What Shifts Decreased/ Minimal Increases From 2019 to 2021? The Impact of the Labor Shortage.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Deliverect

DECEMBER 7, 2020

What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021. Restaurants either embraced technology and survived, or didn’t. Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021. Restaurants either embraced technology and survived, or didn’t. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 188

2023 Front of House Back of House 2022 188

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Which is where your restaurant marketing plan comes in. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

MARCH 18, 2021

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Cheetah

JUNE 1, 2021

Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too. First and foremost, as successful restaurateurs but also as an integral part of the front- and back-of-house staff. This year’s theme is “All in This Together” as #SFpride51 focuses on the local community. Let’s dig in!

2021 148

2021 Food Supply Food Truck Social Media 148

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JANUARY 13, 2023

Even as consumers brace for impending economic uncertainty, demand for restaurant dining has yet to waver, with 58 percent of consumers stating that they are eating restaurant food more often this year compared to 2021. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

Marketing4Restaurants

JANUARY 11, 2021

This is Part 3 of our Resto Trends 2021 series. Check out the previous episodes here: Episode 143- Restaurant Trends for 2021. Episode 144- Restaurant Trends for 2021- Online Ordering and Delivery. 2021 Restaurant Trends – Food, Marketing, and Business. There has been an absolute retail apocalypse. Comfort Food.

2021 98

2021 Marketing Food Front of House 98

Touch Bistro

AUGUST 23, 2021

Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. In fact, color alone can influence up to 90% of a guest’s initial impression. The added benefit? Image Source ].

Design 129

Design 2021 Front of House Sourcing 129

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

MAY 17, 2021

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back. Health and Safety Concerns.

2021 162

2021 Front of House Back of House Hiring 162

Touch Bistro

AUGUST 11, 2021

Minimum Wage Rates for 2021 by State. state minimum wage rates for 2021 and the planned increases: Alabama: $7.25/hour This information is current as of August 2021. Canadian Minimum Wage Rates for 2021 by Province. hour on October 1, 2021. Here are the current U.S. hour (no state minimum wage law). Alaska: $10.34/hour.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

7 Shifts

FEBRUARY 5, 2021

Inventory management software is one great resource to help cut down on food waste, food cost and ensure that everything in your back-of-house is streamlined for transparency and profitability. If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

OCTOBER 11, 2021

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Here are some of the ways restaurant owners can leverage a holistic and data-driven POS system to optimize their outdoor dining operations.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. As restrictions continue into 2021, shared kitchens have an opportunity to help small businesses make the most of new opportunities.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Touch Bistro

JUNE 2, 2021

Below, we cover 10 ways an online reservation program can help you safely reopen your dining room in 2021. However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. That means a big shift has to happen soon.

Reservations 98

Reservations 2021 Online Ordering Book 98

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

OCTOBER 28, 2021

In addition, from the same survey of 1,560 customers, 41 percent of respondents said they had been out to eat in July 2021, which was only up slightly from 37 percent of people in the previous month. Restaurants produce high concentrations of organic aerosols which are then ventilated and spread into the urban environment.

Front of House 175

Front of House Back of House Customer Experience Advertising 175

Touch Bistro

MAY 26, 2021

And now, with vaccinations on the rise and looser restrictions in place, Father’s Day 2021 presents a perfect opportunity for your restaurant to go big. And now, with vaccinations on the rise and looser restrictions in place, Father’s Day 2021 presents a perfect opportunity for your restaurant to go big.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 212

Front of House Online Ordering Food Order Customer Experience 212

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. The closure and restriction of dine-in operations has had a devastating impact on the industry. Roles shifted too.

Technology 189

Technology Front of House Back of House Healthcare 189

The Restaurant Times

MAY 19, 2021

The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. According to Statista, the revenue from the online delivery sector in the UAE is anticipated to reach USD 1,219 million in 2021. . Popular Food Delivery Trends of 2021 That Are Too Hard To Ignore. Rise Of Cloud Kitchens.

Delivery 52

Delivery 2021 Food Front of House 52

Modern Restaurant Management

JANUARY 5, 2022

The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. Restaurants Must Prepare For Continued Disruptions.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

MARCH 3, 2022

Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. In fact, a 2021 Harris Poll found that 74 percent of Americans say dirty restrooms would cause them to have a negative perception of a business. During a global pandemic, it can seem nearly impossible.

Kitchen Safety 196

Kitchen Safety Food Safety Front of House FOH 196

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Personalization with Data. To meet their expectations, operators can use detailed, data-driven guest profiles. Making More Informed Decisions.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

Touch Bistro

APRIL 27, 2021

To help you create a restaurant website that encourages guests to visit, order, and more, we’ve created a guide to the best restaurant websites of 2021, which includes: The essential elements of great restaurant website design 51 unique restaurant website design ideas 5 online tools to help you build your own restaurant website.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223