Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. 2020 has been quite a learning experience. of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Culinary Cues

DECEMBER 17, 2020

Restaurants have been relegated to outside dining or limited indoor space with loads of protocol limitations (some that are even more stringent than what is expected of other businesses) – this doesn’t pay the bills or keep a staff employed. There is literally no opportunity for them to play and earn a living.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. It's Time to Adapt.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

DECEMBER 19, 2023

The restaurant industry has been put through a meat grinder the last three years with pandemic lockdowns in 2020 and inflation and labor issues dominating most of 2021 and 2022. However, high-interest rates are pushing some prospective buyers out of the market who can’t pay with cash. The restaurant industry is back to normal.

2024 101

2024 Marketing Cash Management 2023 101

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Modern Restaurant Management

AUGUST 10, 2022

Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. The challenge for restaurants is adding value to the dining experience through superlative face-to-face service — while also dealing with high staff turnover and labor shortages.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. Presumably as they looked for additional revenue channels during a time when dining in and community gatherings were not allowed. .

2021 75

2021 Kitchen Safety Back of House Front of House 75

Touch Bistro

JULY 4, 2021

In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. million jobs – or 12% – short of pre-pandemic levels as of June 2021. million jobs – or 12% – short of pre-pandemic levels as of June 2021. Well, go ahead and unlearn it.

2021 98

2021 Employee Relations Hiring Recruiting 98

Black Box Intelligence

AUGUST 5, 2021

The cost of restaurant and service industry labor in 2021 is accelerating rapidly. As of May 2021, limited-service crew wages increased 7.5% And while things seem to be on the upswing, the industry is now facing another big hurdle: labor challenges and shortages. BLS reported that job openings reached a record high of 9.3

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 219

2022 Customer Service Online Ordering Website Management 219

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

MARCH 25, 2021

Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. The need that exists today is for more awareness as to what payment experiences are available, and to educate each business regarding how they can create a better dining experience for the customer.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion.

Cash Management 88

Cash Management Government 2025 2023 88

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. COVID-19 has changed how the foodservice world operates. Mobile Payment.

Cash Management 209

Cash Management Equipment 2012 Technology 209

Black Box Intelligence

AUGUST 5, 2021

The cost of restaurant and service industry labor in 2021 is accelerating rapidly. As of May 2021, limited-service crew wages increased 7.5% And while things seem to be on the upswing, the industry is now facing another big hurdle: labor challenges and shortages. BLS reported that job openings reached a record high of 9.3

Recruiting 71

Recruiting 2021 Management Management 71

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. They could also be trying to get out of a bad situation—be it management, building, or market related. Each has advantages and disadvantages. In this post, we’re going to focus on the former. Table of Contents.

License 444

License Equipment Certification Information 444

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry. Over 8 million restaurant employees lost their jobs [permanently or temporarily. Well, not anymore.

2021 52

2021 Email Marketing Front of House Cash Management 52

Restaurant365

JULY 29, 2021

Changes in restaurant layout to minimize indoor dining rooms. The restaurant industry in 2021 looks significantly different from the pre-pandemic restaurant industry. Whatever opportunities you pursue, business in 2021 and beyond should look significantly different than it did in 2020. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Xtra Chef

DECEMBER 16, 2020

But with large gatherings prohibited in most regions and many restaurants strapped for cash, parties are simply not an option this year. Managing a Restaurant Gift Card Exchange. Looking Ahead to 2021. Dining rooms will soon be full again, revenue will turn upwards, and the tradition of holiday parties will soon return.

Certification 130

Certification Tip Distribution Cash Management Food Safety 130

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Future Food

OCTOBER 5, 2021

However, creative food and hospitality operators have managed to innovate, stay agile, plan for the end in sight and have reinvented their business in order to prepare for the huge demand that has been building up and will let rip once the lockdowns end. EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES.

Food 144

Food Café Customer Service Communication 144

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As for returning to restaurants, less than half (42 percent) of consumers say they will dine-in at restaurants just as they did prior to the pandemic. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

NOVEMBER 10, 2021

In our opinion, the wait was worth it as you can see how unbelievably beautiful the dining room and open kitchen are). Imagine going from $7,000 in sales per week in your opening year to $70,000 a week in just year two. Oh and let’s throw in a global pandemic and months-long mandatory shut down for good measure. How is it possible?

Dine-in 180

Dine-in Cash Management 2013 Customer Service 180

Next Restaurants

FEBRUARY 24, 2021

Because you can never know how someone is feeling unless you speak to them, it is more important now than ever that restaurant managers are actively communicating with their staff as they plan for returns. Restaurant managers must also show a strong face during these communications. By Adrian Johansen, Contributor. Keep Everyone Safe.

Food Safety 106

Food Safety Cash Management Online Ordering Food Order 106

Restaurant365

FEBRUARY 8, 2022

Restaurant forecasting is so critical, especially now when 2022 could possibly be as unpredictable as 2020 and 2021. It provides your managers with the data they need to help run the business. It also helps prevent overstaffing to prevent cash flow bleeding. Restaurant budgeting and forecasting differences.

2022 78

2022 Cash Management Point of Sale Inventory 78

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

AUGUST 10, 2020

The days of full dining rooms and crowded bars are gone for now leaving many businesses struggling to pay employees and keep its doors open. The Center on Budget and Policy Priorities estimates that state budget shortfalls will reach almost 10 percent in the current fiscal year and about 25 percent in fiscal year 2021.

Audits 180

Audits Government Point of Sale Cash Management 180

Buzztime Business

MARCH 1, 2021

March 1, 2021 /PRNewswire/ — The board of directors of NTN Buzztime, Inc. The NTN business has been operating at a loss for months and is projected to run out of cash in three weeks. If the proposed merger and/or asset sale are not completed by mid-March 2021, then NTN will likely have no choice but to pursue bankruptcy.

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . 8 Ways POS Software Remodels The Restaurant Management System. Manage Inventory.

POS 52

POS Management Management Cash Management 52

Buzztime Business

FEBRUARY 3, 2021

3, 2021 /PRNewswire/ — NTN Buzztime, Inc. NTN will be holding its special meeting of stockholders to consider the merger, the asset sale and related proposals on March 15, 2021 at 9:00 a.m., CARLSBAD, Calif., Pacific Time, unless postponed or adjourned to a later date or time.

Specials 60

Specials Cash Management Point of Sale Document 60

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Even though Melton benefited financially from this practice, she spoke out about the inequity to the management. Jillian Melton was paid just $2.13

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. This is a common question many owners and managers ask in regard to accounting for their business. That includes general business terms , such as capital, gross, net, and — perhaps most important — profit margin. What Is Profit Margin? Profit Margin.

Small Business 145

Small Business Cash Management Customer Service Inventory 145