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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Here are their responses. To read part one, click here. Lavu CEO Saleem S.

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Simple Restaurant Marketing Plan for 2021 [PDF Template]

7 Shifts

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. Which is where your restaurant marketing plan comes in. So, where do you start?

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Why You Must Change Your Approach to Loyalty by 2021 

Modern Restaurant Management

Alongside changes in their operations, the technology they use and the way they serve customers, brands must change their approach towards loyalty if they’re to continue earning it as we move into 2021. Most impactful of all the events has, of course, been COVID-19. How can that be achieved? Display Empathy. Keep Talking.

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Visits at the dinner daypart were down -5 percent in May 2021 from a year ago and -12 percent from two years ago.

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Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Which is where your restaurant marketing plan comes in.

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Restaurant Management: A Recipe for Success

Focus POS

This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. So how can the industry build itself back up after being thrown such challenges over the past few years? H3: A strong loyalty program. These stats get even higher when you consider the global pandemic affecting the industry.