Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

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2020 Kitchen Safety Food Safety Loyalty Program 197

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

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FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. The restaurant cuisines that were able to the best comp sales during June were chicken, pizza and hamburger.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

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2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

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2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ” .

Online Ordering 201

Online Ordering Website Management Social Media Customer Service 201

Focus POS

SEPTEMBER 17, 2020

In the spring of 2020, when COVID-19 became a serious issue in the United States, the hospitality industry lost nearly $120 billion. Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors.

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License Restaurant Law Online Ordering Uniforms 162

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? December’s -5.7

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2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Here are some things to think about before you shut your doors.

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Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. Embracing Innovation. How AI Can Advance Inclusivity.

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Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021.

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Marketing Email Marketing Loyalty Program Point of Sale 203

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. To accommodate, some brands launched standalone mobile ordering applications for the first time.

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Online Ordering Mobile Ordering Social Media Delivery 154

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Ji Hye Kim - Chef/Owner @ Miss Kim in Ann Arbor, MI.

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BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 18, 2021

The COVID-19 pandemic has reshaped the way restaurants do business. The second lockdown, together with the first (occurring in areas throughout the country in the second quarter of 2020), has helped accelerate a new restaurant business model—the ghost kitchen. Are you wondering what laws apply to this business model?

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License Restaurant Law Franchise Franchising 201

Cheetah

MARCH 26, 2021

The restaurant industry is one of those most devastated by Covid-19. Thousands of restaurants have already permanently closed, and those that haven’t are left struggling to cover the rent with reduced revenue flows. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity.

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Front of House Online Ordering Delivery Back of House 144

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

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2021 Cash Management Management Management 136

ChowNow

MARCH 19, 2020

The past few weeks have been disastrous for the restaurant industry. With COVID-19 prompting a mass shutdown of public life, independent restaurants across the US have seen a rapid decrease in sales. Here are some ideas: Add a curbside pickup option to your online ordering, or specify that it’s an option for phone orders.

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Online Ordering Merchandise Email Marketing Restaurant Law 148

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. gsheamercer) June 1, 2020.

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Ordering Social Media Restaurant Law Food Order 145

Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. In order to start winning the war with talent, you must treat them better.

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Recruiting Coaching Hiring Take-out 377

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Not only was it convenient, it was also an ethical imperative: If you wanted to see your favorite restaurant survive, you needed to order out. Delivery apps hurt restaurants. Shutterstock.

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Delivery Customer Service Food Order Online Ordering 125

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Loyalty Program Retail Online Ordering 178

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. Restaurants were under pressure to adjust and pivot quickly. Restaurants were forced to.

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Dine-in Delivery Ordering Point of Sale 113

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Marketing4Restaurants

APRIL 23, 2020

Things have only gotten worse in 2020, we believe, for Deliveroo. Realistically, we think that the market is only big enough for 2 companies, especially given the concentration of Restaurants, riders and customers around the capital cities. Many Restaurants can’t afford the 35% commission they charge.

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Online Ordering Restaurant Law Food Supply Back of House 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Hot Schedules

MARCH 31, 2020

The new law is a $2 trillion economic stimulus package designed to repair the economic damage caused by COVID-19 and provide additional protection to individuals and businesses who may lose income due to the pandemic. It should be posted or distributed to employees electronically (via email or online portal) by April 1. Related Posts.

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Website Management Employee Relations Insurance Small Business 120

Touch Bistro

MAY 26, 2021

Dad is king for a day, which means millions of families will be on the hunt for Father’s Day restaurant specials to mark the special occasion. That’s where your restaurant comes in. For restaurants, Father’s Day is a lucrative holiday. Let’s give dad a Father’s Day experience to taco ‘bout. Let the dad jokes begin!).

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Specials 2021 Seasonal Menu Outdoor 97

EATER

JANUARY 5, 2022

THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”. But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The pandemic forced shutdowns at tens of thousands of restaurants across the country. Chargeback Abuse Creating Problems for Restaurants.

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Mobile Ordering Online Ordering Customer Service Food Order 100

Restaurant Clicks

OCTOBER 25, 2021

Order Online. Bar Dough in Highland Park is a rustic Italian restaurant that serves pizzas and pasta. Order Online. Union Station is home to one of the most unique restaurants in Denver. A designated brunch restaurant, they take European-style dishes and serve them up with class. Order Online.

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Back of House 2015 Online Ordering Reservations 139

7 Shifts

MAY 15, 2020

Many restaurants will begin reopening in the coming months, and each state will likely have their own guidelines around ensuring your staff and diners are safe. Last updated May 15th, 2020 Health Screening Requirements in the US Click the state titles to expand. Notes: Denver has a specific health screening order. California.

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Next Restaurants

MAY 26, 2020

Even though the COVID-19 pandemic persists across the globe , governments have started easing lockdown restrictions and allowing restaurants to reopen finally. . The webinar is on May 28th, 2020 at 4pm ET. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Restaurant’s Offerings.

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Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

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2020 Travel Food Safety Consumer Goods 180

Touch Bistro

APRIL 13, 2021

You can’t run a restaurant without employees, which means processing restaurant payroll is an integral part of running a food service business. This means that it’s essential to familiarize yourself with the basic payroll concepts and regulations in order to avoid costly errors. What is Restaurant Payroll?

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Tip Distribution Employee Relations Restaurant Law Cash Management 54