Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. So in October 2020 they launched Feastin’.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Tableside ordering. Online ordering. Marketing & CRM. Tableside ordering. Tableside ordering. Online order integration. Inventory management. Advanced reporting.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

The Restaurant Times

AUGUST 5, 2021

A mobile POS or an mPOS (mobile point-of-sale) system is any internet-enabled smartphone or a tablet dedicated to performing the functions of an electronic point-of-sale terminal. . For the vast F&B market in the UAE, mobile POS systems are an asset. This is exactly what a mobile POS system has to offer.

POS 64

POS Mobile Ordering Point of Sale Customer Service 64

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience. Some may even build express-style locations with no indoor seating at all. Photo courtesy of Chipotle.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Next Restaurants

MAY 4, 2021

Given how tumultuous 2020 was, the last year has necessitated a complete transformation in the way restaurants function. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 136

Online Ordering Mobile Ordering Fast Casual Point of Sale 136

EATER

MAY 5, 2023

By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. Last year, 85 percent of fast food restaurant orders were to-go, according to data from NPD.

Fast Casual 105

Fast Casual Food Food Order Mobile Ordering 105

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sante

NOVEMBER 19, 2019

Time Out Market Chicago will open to the public on Thursday, November 21 at 8am. Time Out Market Chicago is open Sunday through Thursday from 8am to 10pm and Friday through Saturday from 8am to 11pm. Band of Bohemia will bring its award-winning brewpub concept to Time Out Market.

Beverage 100

Beverage Marketing Fine Dining Magazine 100

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 7.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market. Boston Market® named Eric Wyatt as Chief Executive Officer. Boston Market® named Eric Wyatt as Chief Executive Officer. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Familiarize yourself with the Families First Coronavirus Response Act: Employer Paid Leave Requirements (FFCRA), which are effective through December 30, 2020. Access a copy of the U.S.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. 2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Grubhub saw its market cap reduced to $4.79 10, 2020 , down from a high of $13 billion in September 2018 and $7.3 ​ Purchases are shifting from individual brands to marketplaces.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Next Restaurants

MAY 4, 2021

Given how tumultuous 2020 was, the last year has necessitated a complete transformation in the way restaurants function. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 78

Online Ordering Mobile Ordering Fast Casual Point of Sale 78

Culinary Digital

AUGUST 10, 2021

Things have changed, where restaurants make dining rooms adaptable features through steps like adding seating times and dividers to define personal space better. Meal delivery programs are increasing to provide seniors with hospitality-style dining with room service and mobile delivery carts. in the forecast period of 2021 and 2026.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 126

2020 Mobile Ordering Online Ordering Merchandise 126

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Restaurant Times

JANUARY 27, 2022

Before the coronavirus outbreak in 2020, the UK restaurant and foodservice industry experienced a period of massive growth, and revenues showed an increasing trend over the years. Restaurant industry revenues were expected to fall by around 33 percent in 2020. Analyze New Competitors And Market Your Restaurant Well .

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

EATER

FEBRUARY 1, 2021

One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. One person called 60 times to place an order, only to be greeted by one busy signal after another. Brackett tried a few setups looking for the right fit.

Delivery 114

Delivery Online Ordering Customer Service Point of Sale 114

Modern Restaurant Management

JULY 30, 2021

In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go. “The market is still ripe for continued expansion and growth,” said Kapoor. and the sky’s the limit.”

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. “We’re excited to be launching our first market in our backyard, sunny Los Angeles,” said Stephen Klein, Co-Founder, and CEO. Ono Food Co.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. percent in 2020. percent to 77.9.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

DECEMBER 3, 2020

“Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orleans, especially when it comes to tourism,” said David Mesa, Chief Development Officer for PJ’s Coffee of New Orleans. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

Franchise 131

Franchise Franchising Catering Online Ordering 131

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. DoorDash Deep Dish.

2020 165

2020 Franchise Franchising Food Order 165

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Restaurant Growth Statistics The market’s growth is slowing down slightly but is expected to recover.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

NOVEMBER 24, 2021

Chick’nCone – the fast-craft restaurant concept famous for serving crispy, hand-cut chicken tenders in a freshly made waffle cone – is looking to capitalize on the growth it experienced throughout the course of the pandemic as it expands into new markets throughout the country. Salata Adds to Team.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 1, 2020

More than one in four (27 percent) stated they will not feel comfortable dining out until there is a vaccine, with nearly one in four (23 percent) saying they will only order for pickup and/or delivery for the rest of 2020. join a waitlist before they arrive so they can be seated immediately).

2020 181

2020 Food Safety Hotels Dine-in 181

MadMobile

NOVEMBER 4, 2022

In this article about using TikTok to market your restaurant, we’ll guide you through: What is TikTok? Video is a priority for 92% of marketers, and TikTok has given businesses another community to increase their online presence and sell their products. Learn more: Best Hashtags to Use For Marketing Your Restaurant 2.

2023 40

2023 Social Media Influencer Customer Experience 40

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212