Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 167

Technology Front of House Online Ordering Back of House 167

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We From the operations side, the technological advancements in online ordering have been the biggest for us,” D.J.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 110

2020 Food Safety Kitchen Safety Consumer Goods 110

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. between February and April 2020. Digitize Tedious Tasks. Expect the Unexpected.

Loyalty Program 185

Loyalty Program Customer Experience Mobile Ordering Customer Service 185

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Food Trucks Factor in the New Normal.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Modern Restaurant Management

FEBRUARY 10, 2022

while supplies last. Online Menu Link. The first thing most customers want to find is your online menu. When adding your online menu, make sure that your “Order Now!” Example : “Check out our new online menu! Online Ordering Link. Visit our Link in Bio to learn more!”

Social Media 186

Social Media Online Ordering Seasonal Menu Email Marketing 186

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. From their real-world experiences and honest feedback, we can supply you with actionable insights and statistics for one of the industry’s biggest elephants: third-party delivery. since March 2020. of revenue.

2021 195

2021 Delivery Front of House FOH 195

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Ask attendees to register and purchase tickets online, then email them the link to the performance when it’s showtime. Classes and Tastings.

Events 209

Events Food Supply Entertainment Equipment 209

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 31, 2021

From poor ordering experiences to flooded phone lines , unsatisfactory communication during this transition time threatens to be a deal-breaker for restaurant-goers. In order to maintain clarity with customers, messaging across all digital channels must be uniform and consistent throughout. Optimize the digital ordering experience.

Customer Experience 188

Customer Experience Customer Service Online Ordering Food Safety 188

Modern Restaurant Management

OCTOBER 27, 2020

We’ve seen entire states reopen and re-close in short order due to spikes in cases. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Simple online ordering. An easy to use app. Contactless delivery.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

Cheetah

NOVEMBER 18, 2020

Over time, we learned that we share the same values of using fresh quality foods and giving to the community – that’s where our relationship started and that’s what it continues to build on. Zareen Kahn’s Mission to Change the Indian/Pakistani Food Experience. Authentic Food Cooked with Love. COVID-19 Can’t Stop Zareen’s.

Ordering 139

Ordering Food Supply Customer Experience Online Ordering 139

EATER

JULY 8, 2022

While idle, many industry veterans left foodservice and hospitality altogether; others like ourselves entertained simpler interim concepts in order to ride out the irregularities of the pandemic. On December 16, 2020, my husband Seth and I opened Joon with the goal of crafting a restaurant with a different structure.

Online Ordering 113

Online Ordering Seasonal Menu Customer Service Social Media 113

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Many brick-and-mortar spaces were repurposed as a place to package orders.

Guest Recovery 175

Guest Recovery Online Ordering Point of Sale Retail 175

Cheetah

MAY 17, 2021

billion dollar COVID-19 RRF to small food and beverage businesses. They have created partnerships, webinars, guides and online systems with the aim of awarding up to $10 million dollars per business within a week of applying. Funds are ultimately limited and applications will be reviewed in the order they are submitted.

Webinar 143

Webinar Point of Sale Food Truck Small Business 143

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Visits, online or physical, at morning meal, which includes the breakfast and A.M. Visits, online or physical, at morning meal, which includes the breakfast and A.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. Motorino signed up with ChowNow in the beginning of 2020. They just order delivery. I took some drastic measures.

Online Ordering 148

Online Ordering Customer Experience 2008 Delivery 148

Open for Business

MARCH 1, 2023

Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. But restaurant closures and worker layoffs in March 2020 shifted this dynamic. As lockdowns eased in May and June of 2020, more than 3.5 million workers came back to the accommodation and food service sectors.

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

EATER

DECEMBER 21, 2020

The initial quarantine of 2020 created a baking boom that shattered the flour supply chain, but King Arthur Flour came back from it even stronger In March of 2020, King Arthur Flour was cruising to the end of its winter season, when mill partners slowed production to do maintenance and the company ran its leanest inventory of the year.

Food Supply 136

Food Supply Supplies Consumer Goods 2020 136

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

EATER

MAY 17, 2023

Emily Chu For some restaurant owners, a pandemic pivot to frozen dumplings has created a promising new career path Everyone in food pivoted during the pandemic. Now rebranded as MìLà, their frozen food company recently received an influx of $22.5 billion, according to the American Frozen Food Institute. billion to $72.2

Food Supply 96

Food Supply Food Truck Retail Food Order 96

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Not only was it convenient, it was also an ethical imperative: If you wanted to see your favorite restaurant survive, you needed to order out. Overall, most restaurants find themselves paying as much as 30% per order in fees.

Delivery 134

Delivery Customer Service Food Order Online Ordering 134

Perfect Daily Grind

JUNE 21, 2020

The world has too, and this will impact the behaviour and preferences of 2020’s coffee shop consumer. According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. The market isn’t the only thing that’s changed.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Perfect Daily Grind

MARCH 20, 2023

As a result, the coffee industry has also shifted online. It’s becoming increasingly important for producers, traders, and roasters to develop an online presence to effectively market and sell their coffees through ecommerce platforms. Today, almost anything can be purchased online, from cars to groceries to roasted coffee.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

The Food Corridor

MAY 7, 2020

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Build your menu around what your best customers repeatedly order and optimize it for maximum efficiency. Online Ordering.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales. Labor and Food Costs Remain Top Challenges.

2021 178

2021 Beverage Leadership Food Order 178

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc. It’ll reach 55 million units by 2026.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Processes like food production, inventory management, supply chain, marketing, and sales may need to be tweaked according to the new market realities. Do Not Forget To Integrate With Food Aggregators.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content.

Social Media 207

Social Media Food Order Small Business Delivery 207