Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. The impact of off-premise channels on dine-in restaurants. The COVID-19 pandemic placed restrictions on restaurants that, sometimes due to local laws, limited dine-in services in many states. Restaurants were forced to.

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Dine-in Delivery Ordering Point of Sale 113

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

OCTOBER 21, 2020

Raise your hand if your 2020 marketing plan included messaging about wearing a mask. How about weeks-long dining room shutdowns? Curbside takeout and no-contact delivery are the norms. Curbside takeout and no-contact delivery are the norms. Still nothing? That’s not to say anything about this year has been easy.

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2021 2020 Marketing Social Media 197

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

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2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

7 Shifts

MAY 1, 2020

However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. Alcohol delivery ??

FOH 364

FOH Online Ordering Delivery Food Supply 364

Deliverect

JANUARY 18, 2021

2020 was a huge year for off-premise dining. For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. 2020 made restaurants rethink off-premise strategy.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

Xtra Chef

JANUARY 6, 2021

If you’re an xtraCHEF client, you’re already taking control of food costs, managing your inventory, improving productivity & increasing profit. One of these innovative restaurant technology categories is delivery management and optimization software. Enter the food delivery landscape. Today, there are 5.6

Delivery 146

Delivery 2021 Management Management 146

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. Diners Show Holiday Spirit. Hassle-free holiday meals. ” The gift of food. Getting sauced.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. To say that ghost kitchens and third-party delivery services are experiencing a boom would be a gross understatement. Increased Demand for Food Delivery. In 2020, the four companies raked in roughly $5.5

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Delivery Food Online Ordering 2030 148

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Deliverect

NOVEMBER 15, 2019

The food delivery industry is continuing to grow at a rapid-fire pace, and it doesn’t look like it’s going to slow down any time soon. Digital restaurant orders grew 23% annually since 2013 and are expected to triple in volume by 2020, according to The NPD Group. Check out these key trends on the horizon for 2020! #1

Delivery 70

Delivery 2020 Retail Transportation 70

Modern Restaurant Management

JANUARY 22, 2021

” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Modular Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Cheetah

MAY 14, 2021

In the background of the coronavirus pandemic, the cries of restaurants over the way 3rd-party delivery apps are oppressing them finally reached San Francisco decision-makers. In April last year, Mayor London Breed announced a 15% cap on food delivery service fees. 2020 is far behind us, but restaurants are still not out of the woods.

Delivery 125

Delivery Food Safety Point of Sale Customer Service 125

Deliverect

JANUARY 18, 2021

2020 was a huge year for off-premise dining. For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. 2020 made restaurants rethink off-premise strategy.

Delivery 84

Delivery Back of House Fine Dining Customer Experience 84

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. This trend has developed even since the offer, marketing and delivery formats became credible. The ‘whole experience’ is what matters.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

OCTOBER 13, 2022

Recent surveys are showing the vast majority of Americans have been cutting back on dining out. For those who do go out, a worrying 40 oercent of diners believe they are receiving less value from restaurants compared to previous times. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

FOH 284

FOH Back of House Front of House Point of Sale 284

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? fell in the category of “fine dining”. There is a great deal of pent-up demand and restaurants are struggling to figure out how to gear up.

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Fine Dining Food Supply Customer Service Presentation 468

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. A restaurant evolution is happening before out eyes.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Embrace the Suck

JANUARY 20, 2021

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. After that, people will start to venture back out to restaurants in the areas they’re permitted to do so. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The Challenge: Changing guest preferences for off premise dining. Covid certainly provided a temporary boost, but even though many guests are dining in again, the trendline for off prem is still going up.

2022 212

2022 FOH BOH Recruiting 212

Xtra Chef

MAY 21, 2020

You might be thinking, “Why would anyone invest money in redecorating the dining room or swapping out light fixtures when we don’t even know how many guests we can even have in our restaurant?” Comparing a vendor invoice against the delivery you received. Remodel your restaurant? Build a better back office.

2020 115

2020 Back of House Document BOH 115

Modern Restaurant Management

MAY 24, 2022

increasing 15 percent year over year and same-store delivery orders increasing 11 percent year over year, according to DoorDash's second annual Restaurant Online Ordering Trends Report which takes a deep dive into consumer online ordering preferences and emerging dining trends. on DoorDash (2021 vs. 2020). and 10 a.m.

Ordering 208

Ordering Online Ordering Social Media 2022 208

Social Hospitality

FEBRUARY 25, 2021

That all changed in 2020. Check out these six different channels that will define your restaurant’s marketing moving forward. There is a variety of restaurant technologies out there to help. One of the best ways to get an accurate Online Menu easily is have it tied to your standard dine-in menu.

2021 195

2021 Social Media Mobile Ordering Online Ordering 195

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 143

Delivery Ordering Transportation Food Order 143

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. With data showing indoor dining rapidly decreasing as customers navigate new COVID variants, restaurants need the capability to quickly adapt and implement new solutions.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Following are some of the major restaurant trends to watch out for in 2022. Simplified Menus. Simplified Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

Food Supply 198

Food Supply Food Truck 2019 Back of House 198

Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Owning the End-to-End Experience.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. That’s up from $640 billion in 2020. Food Delivery Issues.

Insurance 208

Insurance 2022 Food Safety Delivery 208

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been an incredibly trying year for the restaurant industry. It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Personalized Dining is the Future. However, not all hope is lost.

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2021 Fine Dining Online Ordering Travel 189