Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

OCTOBER 16, 2023

Remember 2020? When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. Less likely to frequent fast food.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

JANUARY 22, 2020

Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. Online Ordering and Mobile Apps. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Customer Experience 440

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. “Wages across the country are definitely up for the industry, in virtually every location.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JULY 1, 2020

In addition, the cheaper price tag that most fast food outlets offer may be appealing to consumers tightening their budgets amid the pandemic. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. percent in 2020. percent in 2020.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California. " Beverage Insights.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. In 2020, restaurants can get a leg up on other restaurants battling for part-time labor by leveraging technology to give employees the option to pick when and where they want to work.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. QSRs and fast casuals are right to innovate and add to the drive-thru lane, but the investment is only as good as the execution, according to consumers. In other words, you have to be quick.

2021 488

2021 Consumer Goods Fast Casual Loyalty Program 488

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. In 2020, meet Gen Z where they live.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Allergens 474

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Whereas takeouts could create fast-paced and mouth-watering videos of the burger-making process.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. According to research from the National Restaurant Association, off-premise traffic made up 70 percent of restaurant traffic industry wide in July 2020, and increased to 80% in July 2021.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. McDonald’s moved up one spot to second place in the BIS COVID Study, while 2020’s top brand, Starbucks, moved to third.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Clearly, voice response technology is a cutting-edge marketing ingredient that can transform so-so fast casual dining response into star power. ” Entertain and Convince.

Marketing 420

Marketing Fast Casual Entertainment Article 420

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 508

Marketing Loyalty Program Coupons Fast Casual 508

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Here's a summary of what to expect and what restaurants can do to stay ahead.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Fine dining, fast casual, etc.) Congrats! ?? And good luck. It’s going to be the ride of your life.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

FEBRUARY 17, 2021

restaurants, the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35 percent traffic decline in April to a -11 percent visit decrease in December compared to year ago, reports The NPD Group. Carry-out ended 2020 holding 46 percent of off-premises order share. Restaurant Resiliency.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JULY 26, 2021

With the Delta Variant spreading and restaurateurs picking up the pieces from 2020, what will the post-COVID world look like for restaurants? In this episode of The Main Course , host Barbara Castiglia speaks with Micha Magid, co-CEO of Mighty Quinn’s BBQ, a NY-based Authentic barbeque experience in a fast-casual setting.

Fast Casual 474

Fast Casual 2012 Franchising Franchise 474

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 ” This is KFC’s third donation of one million pieces of chicken to feed local communities, a program that began in 2020 in response to the COVID-19 pandemic.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. After expanding its presence in Dallas-Fort Worth and introducing the brand to Omaha in 2020, Coolgreens experienced success in both new markets, as well as in its established Oklahoma City and Tulsa markets.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchising Franchise 221

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants.

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

AUGUST 31, 2020

COVID-19 just seemed to pour fuel on those growth numbers, and 2020 is on track to exponentially surpass last year's records. Industry reports show that in March, April, and May of 2020, organic produce trended upward as consumers adopted an inherent understanding that organic foods offer exponential health benefits.

Food 596

Food Food Supply Franchising Franchise 596

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 449

Marketing Loyalty Program Coupons Fast Casual 449

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. 2020 marks the 30th anniversary of the Americans with Disabilities Act (ADA), and restaurants are now trying to figure out how to adjust their websites accordingly. Restaurants will become increasingly casual.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Goliath Consulting

OCTOBER 6, 2020

We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The Benefits of Owning a Franchise Restaurant Business.

Franchising 418

Franchising Franchise Fast Casual Customer Service 418

Modern Restaurant Management

JUNE 1, 2020

The study, which focuses on fast food and fast casual restaurants, compares pre- and post-crisis trends and topics such as delivery preferences (including 3rd party platforms) based on consumer segments, deep dives into consumer segments that value different order and pick up channels, and willingness-to-pay both in-store and for delivery.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). 2020 and 2021 will be optimal years to take advantage of low interest rates and better deals with the franchisors. 2020, September 11). MORE RESOURCES.

Franchising 393

Franchising Franchise 2021 Fast Casual 393

Modern Restaurant Management

MAY 28, 2021

Clean Juice Chief Executive Officer, Landon Eckles described 2020 as challenging but resolute in lauding its franchise partners and support staff in the company’s response to the global pandemic. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Clean Juice Celebrates Franchisees.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474