7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Finding and retaining employees remain among the biggest obstacles operators struggle with. percent year over year according to Black Box Intelligence’s Market Share Report. First, at 2.1

2019 106

2019 Compost Mobile Ordering Point of Sale 106

7 Shifts

JANUARY 8, 2021

with 100% federally-backed, forgivable loans to keep their employees paid. A loan of up to $10,000 to pay for paid sick leave for staff, payroll for retaining employees, meeting increased costs, paying rent, or repaying other obligations. The Paycheck Protection Program 2.0 Restaurants (like you) are eligible for up to 3.5

Restaurant Law 370

Restaurant Law Employee Relations Small Business 2021 370

Modern Restaurant Management

OCTOBER 15, 2019

For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4 percent for the third quarter of 2019, it doesn’t show much of a decline from the average 0.8 All segments experienced negative same-store sales growth during the third quarter of 2019.

2019 73

2019 Point of Sale Small Business Consumer Goods 73

Modern Restaurant Management

NOVEMBER 18, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features if cooking is becoming a thing of the past, Drinksgiving, the state of snacking and the impact of sensory marketing. The latest numbers from the Bureau of Labor Statistics show the number of employees in the industry growing by 2.6 percent. .

2019 99

2019 Point of Sale 2018 Consumer Goods 99

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Without a doubt, one of the more difficult management tasks is scheduling your employees. It’s all you. Free Schedule Maker Tools.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Modern Restaurant Management

MARCH 31, 2022

Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. Should the customer and employee experience not be altered to fit that lifestyle? What advice can you share to improve employer/employee relations and help retention? Great question. Of course it should!

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Modern Restaurant Management

JANUARY 9, 2023

“The restaurant industry is ending the year in an environment that’s the most typical since 2019,” said Hudson Riehle, senior vice president of Research for the National Restaurant Association. 92 percent of operators say food costs are a significant challenge. 50 percent of operators expect to make less profit in 2023.

2023 116

2023 Employee Relations Food Supply Small Business 116

Hot Schedules

JULY 15, 2021

Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts. T echnology alone can’t affect the causes of cost price inflation.

Pricing 148

Pricing Management Management Cash Management 148

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 95

Employee Relations Government Hospitality Take-out 95

Hot Schedules

NOVEMBER 3, 2021

E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? Related Posts. What Hotel Menu Trends Will Define 2022? Read More Is it a Win-Win?

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. In March 2021, QSR transactions were up +29 percent compared to a year ago and down -5 percent compared to March 2019, NPD reports.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Black Box Intelligence

JUNE 14, 2023

Most restaurant chains have grown their net number of locations compared with their pre-COVID levels, which means considerable market saturation continues to contribute to the relentless trend of declining same-store guest counts. fewer hourly employees on average per location compared to 2019, and full-service restaurants are operating at 3.7

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Indoor Media

JULY 27, 2017

This includes new restaurant marketing ideas and even operational tips. The site is stocked with excellent restaurant marketing strategies that will have your customers begging you to take their money. You can find information about marketing concepts while also taking in some light reading with a humorous twist.

Blog 88

Blog Marketing SEO Website Management 88

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

2020 170

2020 Loyalty Program Point of Sale 2019 170

EATER

MARCH 18, 2024

The vision was for a kind of “chefs without borders” program where chefs would enact positive change, globally, using knowledge and resources related to their professions. World Central Kitchen helped a group of women in the Dominican Republic market the honey that they harvest. We are disaster relief now,” MacNair said.

Tip Distribution 79

Tip Distribution Kitchen Safety Food Truck 2010 79

Modern Restaurant Management

AUGUST 31, 2021

That includes anything from closely monitoring how much is served to any single guest, doing thorough background checks on security guards and other staff, keeping all liquor-associated certifications current, and providing written protocols to employees to ensure policies are understood and carried out in accordance with the rules.

Bar 184

Bar Insurance Employee Relations Certification 184

Xtra Chef

SEPTEMBER 25, 2019

They plan to bring this to market in the next 18-24 months. By feeding high volumes of invoices and line-item SKUs into our system, our recognition software gets smarter about accurately identifying the correct vendor, extracting the appropriate data points related to unit price, unit of measurement, etc. It’s hard to find good talent.

Technology 65

Technology 2019 Employee Relations Mobile Ordering 65

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by 2030.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Most of the largest DSPs offer nationwide delivery but their market share may vary considerably by region.

Delivery 221

Delivery Social Media Loyalty Program Customer Service 221

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Regional & Market Performance.

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. In 2019, Falcon looked to open his own space, pulling from his Peruvian heritage. As for how he entered the restaurant business? So, think of the mission, right? So I'm confident in our approach."

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

EATER

AUGUST 18, 2023

The vision was for a kind of “chefs without borders” program where chefs would enact positive change, globally, using knowledge and resources related to their professions. World Central Kitchen helped a group of women in the Dominican Republic market the honey that they harvest. We are disaster relief now,” MacNair said.

Tip Distribution 98

Tip Distribution Kitchen Safety 2010 Food Supply 98

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Foodable

MARCH 29, 2022

After more than a year of a bear market in innovation stocks that are not part of broad-based public equity benchmarks, we believe Instacart’s move marks the first major publicly announced valuation cut by a private startup. Filed by a total of 24 tipped employees at Nusr-et, the class-action lawsuit alleged that from Nov.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year.

Franchise 199

Franchise Franchising 2020 2021 199

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. 2019, is about to end! Related Read – 13 Simple yet Creative New year Restaurant Promotion Ideas. There are 7 million employees in the restaurant industry. Source ) 2. Source ) 3.

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Modern Restaurant Management

DECEMBER 26, 2019

During construction, longtime technology integrator and friend of Hani, Jose Rivas of Integrity Wire Solutions was brought onto the job to handle the video source installation and source broadcasting before The Old Plank’s grand opening in May, 2019. music, sports, and other audio/video (AV) entertainment) on the fly. The Results.

Sports 138

Sports Employee Relations Back of House Sourcing 138

Black Box Intelligence

SEPTEMBER 16, 2022

A drop in gas prices combined with a more positive short-term outlook for income, business, and the labor market were all contributing factors. Words relating to time such as “wait” were mentioned in 25% of Full-Service off-premise reviews and “minutes” was mentioned in 19% of them. Or, something else?

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. percent from unusually high numbers a year ago related to U.S. Imports during 2019 totaled 21.6 11-16, 2019. Often times, a happy employee equates to happy guests. ” Location Data and QSR Marketing.

Mobile Ordering 105

Mobile Ordering Online Ordering Point of Sale POS 105

Cheetah

MAY 31, 2021

Launched in 2019, they partner exclusively with black-owned restaurants. This increases their delivery efficiency five-fold, enables direct employment with ethical wages, benefits and working hours for employees and even helps slow down today’s instant-gratification culture. There are no setup, marketing, or monthly fees.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Hot Schedules

JANUARY 27, 2020

T he restaurant industry had a hectic and rather complicated 2019. At the end of the day, restaurateurs can experiment with new recipes and test out new marketing campaigns to drive traffic, but moving the restaurant isn’t an option. . Related Posts. Top Restaurant Industry Trends to Know for 2020. read more.

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” We've put a big pause on some of the research and exploration related to personalization that were growing in 2019, and I think the food service industry has as well.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

2020 171

2020 Mobile Ordering Point of Sale Fast Casual 171