7 Shifts
JUNE 3, 2022
As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. 73% of those employees still receive tips. For the average restaurant, that means serving four more customers a day. Implement a tip pool. 7shifts Tip Pooling and Distribution Software for Restaurants.
Modern Restaurant Management
OCTOBER 31, 2019
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.
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Hot Schedules
NOVEMBER 3, 2021
E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? For these travelers, the dining experience will be back on the menu.
Modern Restaurant Management
SEPTEMBER 14, 2021
Greg joined the Restaurant Facility Management Association (RFMA) in 2016, earned his Certified Restaurant Facility Professional designation in 2017, was chosen Restaurateur of the Year in 2019, and currently serves on the RFMA Board of Directors. Paul Soulliere: Information Systems Manager | 25 years.
Modern Restaurant Management
JUNE 18, 2020
Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Guests are willing to tip between 10 percent-25 percent more when dining out. Recovery in Sight.
Lavu
MAY 23, 2019
Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.
Modern Restaurant Management
JUNE 24, 2020
Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.
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